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I like the new look of the UI on my iPhone app but I found a couple problems.
When listing a new item it asks for an MPN but there is no field.
There is also no way to add your store category.
Very annoying that they roll out these new app features with seemingly no testing. -
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After traveling for work for a few days, just went to list an item and WOW the app is now WAY OUT THERE!!!
Snap your fingers – looks entirely different – every section has a folksy message – like the pricing section leads with auction – “best to use when you don’t know how to price your item (!!!)
It is pre populating with slightly off categories –
Recommendations everywhere auction! Prices! Shipping!
No access to item specifics.
Worst, when saving for later, lost the description twice and list pictures 5 times. Lost the title once.
Expanded preferences ( but they aren’t mine !!!)
One cool thing, title provides the character count .
The bizarro universe
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Guys, please do not load this update. (Unfortunately, my phone is set up to automatically update apps, so I’m stuck with it.)
I’m not sure I like the intent of the update, but leaving that aside, MAJOR bugs to the point that I’m stuck now and can’t even list. Listing won’t process from the phone (error message). Photos won’t save so I can’t create a final draft and list from the desktop. I’m literally at a standstill. Also, don’t try calling eBay anytime soon–phone waits are over 2 hours right now. They have no help to offer other than to use the desktop version from your phone.
Not sure everyone is having the same issues I am, but I know many are judging from the eBay forums. I’m IOS version 11.4 BTW.
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Anyone else noticing that there’s no way to apply a handling charge in the shipping options? Even when we go to finalize the listing on the desktop, there is no option to add our handling charge.
We added .74 as a handling charge when we opted into Free Returns. Our returns have definitely gone up, but not so much that the handling charge doesn’t cover it.
Without that handling charge, we will not be continuing with Free Returns.
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Looks like most of the bugs are fixed. One thing I want to mention that took me a while to figure out: if you load photos from your photo library, the photos will populate IN THE ORDER YOU CLICK ON THEM. This is new. Previously, they always populated in the order they were in your library. Also, photos seem to take longer to load now.
Biggest problem I still have: there is no field for “Condition” notes. I can still use that field on the desktop, but not on they phone. Are they trying to get us to put condition notes in the Description?
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So working through this – enjoyed the message ” now you’re talkin’ buyers love a lot of detail” when I entered a typically long description.
Of course, the app didn’t save it!
And, noting the handling fee etc., my preferences ( at the very bottom of the listing page ) are apparently set for 3 days handling time. Which isn’t right – where did that come from.
And suggested pricing is WAY HIGH ( but nice to see similar sold items right there
So, folksy messages, makes you think the app is aimed at the inexperienced, and screwed up execution.
But, will get used to it, everything will need to be double checked
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Has anyone else noticed the screen after listing an item on mobile that offers you a personal link to your item? If you use this link to self-advertise and someone buys your item from that link you WILL NOT be charged final value fees.
That’s a pretty big deal.
I do not have twitter or instagram, but it did make me consider it briefly.
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I LOATHE the new photo system. Why won’t they show the entire picture??? How do I know which ones need adjusted or cropped if I can only see a small center chunk of each picture???
They killed important function so it “has a prettier layout” screw tbat, we need more functionality in the app not a prettier layout.
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So I had totally embraced listing with the app. Have liked it for the easy photos, UPC lookup, and the ability to use dictation to enter info without typing. A couple of years ago it became the do all.
Others (most!) here on Scavenger Life use the app as only one of their listing tools, say just for pics.
Gradually, the updates to the app keep drifting further and further away from the basic functionalities promoted heavily a few years ago.
I could continue to add to the strange, unexpected things the new update has done and undone, but as of this second, it really appears that it is unable to offer a sell from app experience. Missing fields, strange suggestions, inability to edit.
I always look for comedy in such things, like the folksy gosh darn messages, which are weird.
So now it’s photos, dictation and UPC look up which frankly can be handled just fine outside of the eBay app.
Missed opportunities! -
Retro Treasures I did notice that link at the end. I used it to pin my stuff on Pinterest. I can’t pick shipping or store categories on the mobile app, a lot of what I put in a listing on my laptop does not show up on my phone to continue the listing. I do like the pictures tho. This is a drag as I was struggling to list anything today as I was not really in the mood and now there are hurdles to cross…
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Condition description isn’t on the app either. I always use an existing listing and change it for my new listings. Makes it quicker for me. But without condition description, if I list through the app, it will have the original item’s condition description.
Also as noted, my business policies for shipping aren’t on the app. So no handling fee.
Pictures take forever as mentioned. And if that’s change the size by cropping a picture, I get an error message.
So basically have to start on the app and finish on the computer, which I have not done in years.
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I started listing this morning and noticed the app reverted to its previous incarnation.
Listing went far faster and smoother.
I’m sure all the complaints about the update has eBay retooling the new version. -
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This current situation has totally wrecked my listing flow. I had big plans to get into my death pile and show it who’s boss. Just for kicks I am on hold with ebay to discuss a few things… please continue to hold for the next available agent… Besides all the above issues I now am seeing listing fees on some of my drafts. Have some fabric they want to charge me $1.00 to list. I guess I could look and see if I also have an update in iTunes although Steven only had temporary improvement. Maybe I will just call it quits for tonight.
p.s. please continue to hold for the next available agent.-
If a listing is showing a fee, look for the question mark next to the price. If you click on the question mark, it will break down the fee and tell you where it came from.
Usually, when I see $1.00, it is because the “gallery plus” button is checked right below the photos. In some categories, “gallery plus” is free and the button is automatically checked. If you then copy the listing through “sell similar” and then change the category, the box stays checked even if it costs in the new category. Nowadays, I always check to see if a fee shows up, but I got burned once or twice in the past.
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