Home › Forums › Buying and Selling › Selling on eBay › Missing photos happening again?
- This topic has 12 replies, 8 voices, and was last updated 5 years, 8 months ago by Anonymous.
-
AuthorPosts
-
-
08/17/2018 at 9:59 am #47613
Just received this message from a listener:
“Hey guys I just got off the line with eBay. I had called because I had just sold something and noticed there was only one photo in the listing. I thought I had taken care of all of them so I was calling to find out if there were more. That’s when she told me that it happened again a few hours ago. I had her go into my listings and turn all of them into 30 day instead of good till canceled. That way they won’t re-list until I get the go ahead that it is safe to do.”
-
08/17/2018 at 10:19 am #47615
Im the guy. Double checked and she actually didn’t change my listings to 30 day. I went ahead and did it myself. I just did the ones that were going to end today. It was 59 listings. She said she was expecting a lot of calls today. Not sure whats going on but Im shutting down GTC until the dust settles.
-
08/17/2018 at 10:19 am #47616
I just scrolled through 500 older listings and picked 10 at random. They all have all of their photos.
I have not had any sales in the past few hours, so I don’t know if it is impacting just sold listings in that way.
Sounds like a glitch that is hitting some, but not all accounts?
-
08/17/2018 at 10:23 am #47617
I just went through a bunch of my most recent GTC relisted items and they all seem okay. No missing pictures. My next group of items that are due to be “relisted” end in 3 days so I’ll check again then.
-
08/17/2018 at 10:35 am #47622
She didn’t say if it was all accounts or just some. I did make her repeat what she said in like 3 different ways just to be sure what I heard was correct. I told her I was going to post this so others would know so she would be clear. She said Yes they are losing photos again and the way to protect yourself is to Change GTC items to 30 days. She said it started a few hours ago.
-
08/17/2018 at 12:40 pm #47625
Hey Jay.. can you quickly find that 3rd party app that scans the stores and reports back the number of photos on our stores? I remember during the last time this happened a SL member posted a link to that app which seemed pretty handy. I should have bookmarked it and saved to my Ebay Utilities folder, but figured I wouldn’t need it again. WRONG!. Hopefully we are OK but all of our 1040 listings are now all GTC.
If it is too much trouble I will see if I can search the forum and find it.
Thanks,
Mike at MDCGFA in Atl.-
08/17/2018 at 1:00 pm #47626
Here it is, only because I just used it this morning.
http://www.isdntek.com/ebaytools/BulkPhotoScanner.htm-
08/17/2018 at 3:36 pm #47632
Thanks DT for the link. I set it to fast scan. It was at the 45 minute mark and had done about 780 of our 1,040 and it crashed and all scan results were gone. But as I monitored it’s progess I was seeing multiple photos attached to each listing, but didn’t watch all of them of course.
Guess I should run it agagin. Maybe do it at day’s end so I am not multi-tasking while it is trying to read all that stuff.
Anyway thanks for the link and have now saved-book marked it into my Ebay Utilities folder.
Appreciate the help..
Mike at MDCGFA
-
-
-
08/17/2018 at 1:39 pm #47627
We havent seen any missing photos again. But we also ended and relisted any items that were about to be automatically re-listed today. Just a precaution.
-
08/17/2018 at 3:36 pm #47631
I didnt see any either (but I shut her down too). Im slowly relisting one by one on 30 day for now. It could be that it happened early enough that none of our listings were affected or it just hit certain listings. I don’t think any of my GTC listings go up until at least 7am.
-
08/17/2018 at 7:44 pm #47652
I just checked a bunch that had auto-renewed over the last 24 hours. I didn’t see any issues.
-
08/18/2018 at 8:55 am #47663
Ive had no issues with missing photos on recently renewed listings.
-
08/18/2018 at 3:42 pm #47674Anonymous
- Location:
Are you guys saying 30 day with relist automatically will not have the lose photos bug?
-
-
AuthorPosts
- You must be logged in to reply to this topic.