Here's one for the Books. Cust. Blows up and is note even a Buyer!

[MDC Galleries & Fine Art]

Many members have mentioned several times here on the Forums about the various crazy messages they get from buyers. We don’t get too many, but have had several in the last six months and thought we would share this one. First let me state, we always answer in the third person, speak as if we are employees of our company, speak as professionally as we can and always use our corporate name.

But here is one for the books..and then our response following it. We got a green jar with a lid in a box lot of 4 other pieces of glass [smalls] at a local auction a few weeks back. The auctioneer even said here is a nice lot with a Mr. Peanuts counter jar or cookie jar. We didn’t do tons of research but found about 20 that were listed on one of the databases we use and also on a few other sites. Here is what we just got about an hour ago.

>>> This is not a PLANTER’s jar.
This is not a MR PEANUT jar.
This is not a vintage jar.

Everything you say is a lie.

This is a new fantasy jar arriving daily from China.

Pleading ignorance is no excuse in any state,
you can serve time in all 50 states.

Saying others do it is no excuse in any state,
you will still serve time.

EBAY does not allow fraud and lies from criminal sellers
then he prints his name…

So as I said above we have a bunch of standard replies we have saved in a Word document through the years so I just modify it a little and shoot this back at him….

Thank you for your information. We appreciate it very much.
We are finders of many things, not collectors of all things and certainly not experts in any one field. The items we sell are listed based on what information we are given when we acquire them combined with our prelisting research and personal observations.
A down side to having many listings is the limited amount of time a seller can devote to “research”, or having a limited scope of knowledge in one particular category. So, please excuse us for not having the specific information that you feel would represent the listing correctly. But, not doing so does not indicate any intentional malice or attempt at misrepresentation.
In response to your statement or question(s):
• Research we conduct is from public databases and showed 20 or more like items that sold and their descriptions. We in turn based our listing upon that data, believing it to be correct.
http://www.worthpoint.com/worthopedia/vintage-green-planters-mr-peanut-1736005190
http://www.worthpoint.com/worthopedia/vintage-green-planters-mr-peanut-1760070686
http://www.worthpoint.com/worthopedia/green-depression-glass-planters-mr-519370158
http://www.worthpoint.com/worthopedia/green-depression-planters-mr-peanut-1825888194
http://www.worthpoint.com/worthopedia/collectable-planters-mr-peanut-clear-1813421236
http://www.worthpoint.com/worthopedia/planters-peanuts-mr-peanut-1801289509

• Since you have kindly brought this to our attention we will gladly modify our listing to represent the item as accurately as possible. If you will be so kind as to furnish us with what you feel is the appropriate wording as to how it should be listed, we will edit the listing to reflect a more suitable description.
We thank you for Supporting American Small Business and anxiously await your reply with the corrective information.
Kindest Regards,
the management team at MDC Concepts, Inc.
MDC Galleries and SmartParts Equipment divs.

I also wanted to include in the last line that Libel and Defamation is also a criminal offense and is punishable in all 50 states but not professional so I skipped it.
But as Jay says, it is just fun to sometimes do a rebuttal just so you feel better about it. In any case, always stay cool, stay professional, stick to the point, always use third person vernacular [we, us, ours, our managers, our owner, etc.], use our Incorporated status and in this case be kind and ask for his input and help. Don’t think we will here back, but who knows. AND he may just be right about the item, but not his accusations. That is more of what me respond.

Just another late night in the Office..
mike at mdc galleries in Atlanta

[Liz]

A customer sent me an angry message a few months ago, over shipping charges. The item in question was a large ashtray, weighing 1.5 lbs. Shipping for 1-2 lbs is around $9 via priority mail, (it couldn’t fit in a PFR). The guy flipped out, calling me a crook, that I give ebay a bad name, etc. and insisting that he could send a 2 ft square, 10 lb box across the country via priority for less than what I was charging, and demanding I lower my shipping *immediately*, or he would report me to ebay. Lol, ok. I give ebay a bad name! I didn’t know I wielded so much power! 😀 Fear my wrath! lol

I didn’t respond, and blocked him. Thanks to him, I now have a policy of ignoring and blocking any buyer that starts a dialogue with me to complain about “unreasonable shipping costs”, (I’ve had a few since then).

[Linda Shields]

Stuff, you could forward him a copy of shipping costs from the USPS. People who don’t ship have NO clue how costly it is. That’s still no excuse for his rudeness of course.

[Liz]

Linda, the guy is actually a seller on ebay! He uses flat rate shipping of $4 for everything, so basically he loses money on shipping with every sale. Totally weird!

[Linda Shields]

Good grief. Just another hater. Life is too short to let them take up space in our brain.

[Linda Shields]

LOL. Tacky hater meets Professional Gentleman. ?

[Incompetent Picker]

Mike, that basement snake had no business coming at you like he did, but….

He’s right, that is a fantasy piece. Not worth much unfortunately. I would be wary of your auction house and auctioneer. Back in the wild west days of the 1990’s when everyone was going to be an internet millionaire via ebay and numerous other online auction sites, on site auctions were packed and prices sky rocketed, at least in my neck of the woods. Many auctioneers, I hate to say, started to salt their sales with this … garbage …. and duped many unaware buyers. Glass, porcelain, advertising, cast iron, etc… it became an epidemic.

One very good site to get a working knowledge of the continuing problem is:
https://www.realorrepro.com/ Be careful out there.

[Ryanne]

best to just block and ignore, block and ignore. like an internet boxer.

[Amatino]

Ryanne – love the double meaning option here. Internet Boxer, as in block and ignore; and Internet Boxer, as in I pack boxes for stuff I sell on the internet.

Mike – nice comeback. May I use, with some tweaks to personalize?

[Zach]

Wow. You better watch out, or that guy is going to make an eBay citizen’s arrest.

Ebay brings out lots of jerks / trolls. Here’s a weird message I received today in regards to an old 1960s trucker hat I have for sale for $60. I just ignored it and blocked him.

“I will offer you $8.50 for your hat with shipping included in that shape it’s only worth about $7.50 with shipping included but I’ll throw in an extra buck just so I don’t have to look at it every day. Thanks,Bobio”

[Winchester38]

Yeah, sometimes they just come out of the woodwork. Block and/or ignore.

I recently had a buyer send a message that said “$10 free shipping. You ok bro?” on a hat that I had listed for $32.99. I didn’t respond.

A week later, he sent pretty much the same message “$10 free shipping. You ok bro?”

Another week passes, and “$12 free shipping. You ok bro?”

To this point, I hadn’t responded or blocked, just ignored. After the third message, I knew even if I sold him the hat, he’d likely become an issue, so I blocked him.

I think it was the “you ok bro” in his messages that made me cringe most of all.

[pythonesk]

Omigosh I had that “you ok bro” message several times on a vintage Levi Garrett trucker hat. He made several lowball offers but I held out for full price ($50). I think he was from Singapore or something like that.

For the jerky troll who complained about the Mr. Peanut listing, I wouldn’t have even written back to him. Block!

[Liz]

Ha, the “You Ok, bro” guy hit me up, too! That guy! Gotta love his optimism.

[Author]

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