- This topic has 7 replies, 6 voices, and was last updated 8 years, 7 months ago by
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Just wanted to pass on that when someone emails me and wants an item for less that doesn’t have best offer. I just send an offer with either the price they offered or a higher price. No conversation. Just offer. It seems to go smoothly every time. Whenever I attach a note of any kind, they seem to not buy it or accept the higher offer. Some sort of psychology going on. Not sure.
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I had an item at $75. No Best Offer on it. Person emailed asking if I would accept an offer of $50. Through messaging, they have a button that you can click to send offer. I just countered his message with an offer of $60. No explanation. Nothing. Just the amount. He bought it right away.
I have had so many items where I don’t have or Best Offer, that people contact me and ask. Even when I accept their offer and send the same amount they asked for, they never buy it. So I feel like I’m wasting my time. So I decided I’d either just hit that button with the offer they gave me. Or a higher offer. This is the 4th time where the sale went through almost instantly. Yet I had 3 or 4 previous ones where I accepted their offer with a short sentence, sometimes long and it never worked out.
Maybe coincidence. Maybe not.
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I’ve had the opposite experience. I think only one offer I have sent via message has been accepted.
Similarly, I no longer do “best offer” on my listings, although I did try them out before. I found that when people sent “best offers” and I countered they would never accept. That would tie up my listing for 48 hours until the offer expired. Meaning I could not change anything on the listing including description. This happened so often I think it was being done on purpose.
To combat that I learned to auto accept and auto decline best offers, but if someone sent an offer out of that range I would have to respond. In cases like that I would decline then send via message what price i would accept. Those people never accepted either.
Perhaps this has something to do with the types of products you are selling.
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I do know what you are talking about with being locked out of editing, but I also agree that setting the auto decline/accept takes out a lot of the trouble with best offer.
I feel like there is a certain percentage of people that only or mostly shop best offer and I feel like whatever number that is is likely to increase, as more people see the benifit.
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If someone asks me for a discount, I’m generally willing to give them something. If they low ball me, I don’t take it personally, I just respond with an offer I think is fair and let it go. I think it helps me in the search as well.
I don’t get into reasons or explanations, I just send the offer with a note “Thanks for your interest.”
I’m surprised at the number of people who end up buying from me this way.
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Here is an example of an email I get everyday. This is for a $200 item with $15 shipping:
“Greetings From Russia! My friend, would you accept $10 and free shipping on this item to me in Russia? Very appreciate your kindness”
Always from Eastern Europe, and weird lowball offers…never respond.
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