02/14/2019 at 6:26 pm #56993jb24Participant
- Location: Charlotte, NC
Hey everyone, just a quick observation. Is it me or does it seem no one is leaving positive feedback anymore. I guess “no news is good news”, and I’m not hurting for Positive feedback. I always like to see the confirmation of liking my items. Just throwing it out there..or maybe it’s just me?
Thanks! Happy Valentines Day.
02/14/2019 at 6:42 pm #56995
I think its been a pretty consistent 1/2 of buyers leave feedback.
We have 9929 positive feedback on a lifetime of 17748 sales.
(you can find your lifetime sales at the bottom of this page: https://sellerstandards.ebay.com/dashboard?region=US)
I really dont keep up with the ups and downs of feedback from week to week.
I imagine there are ups and downs.
Postive feedback is complimentary, but why do you feel the need to have it? As you pointed out, I’d rather have a quiet buyer than a grumpy buyer.
02/14/2019 at 10:34 pm #57004jb24Participant
- Location: Charlotte, NC
I don’t really need it. Always seemed like in the earlier days you always received it and honestly I guess I have formed a habit of always giving feedback for items I purchased over the years. The last 350 items sold I only had 17 people left positive feedback. No negative or neutral. When it’s my slow season, I tend to overthink things. But one thought on Feedback, I do wish negative feedback could be added back to buyers. I can’t believe it’s been over ten years since it was taken away…makes me feel old and my store feel even older. The same as you guys, it seems I have two or three non payers a week. I just wonder how much eBay really tracks those non payments. Thanks for the replies guys and thoughts. I don’t chime in a ton but love the show and the forum.
02/14/2019 at 10:42 pm #57005
From what Ive heard, it was pretty wild when sellers could leave negative feedback for buyers. Just nasty fights between buyer and seller.
These days, it doesnt make sense to have that kind of toxic atmosphere. Buyers would just leave to all the friendlier pastures.
17 feedback out of 350 sales seems really low. Are you selling new commodity items?
02/14/2019 at 7:36 pm #56997SharynParticipant
- Location: Central NJ
I have 1932 lifetime sales with a feedback score of 896. I guess that kind of works, but a little lower than half.
I think there is a lower rate of feedback than in the past, but it is only a feeling. I’m not really sure.
02/14/2019 at 8:12 pm #56999TemudginParticipant
- Location: Jacksonville FL
That link only provides US sales for me, so I had to add an average back in. My lifetime is at about 70% of receiving feedback overall but that’s since I started on eBay in 1997. Back when you could give a buyer negative feedback they were better about giving a seller positive feedback because sellers were not shy about throwing buyers under the bus.
Over the last several years it is down to about 1/3 for me. I only give feedback after it is received. My packing slip says (among other things) that I’ll leave it after the buyer does. It says “Please leave me positive feedback to let me know you have received your item and are happy with everything and I will reciprocate.” Many of my buyers with 0 and single digit feedback don’t bother to leave feedback so they don’t get it from me.
I used to send an email after the sale asking for feedback until I made the mistake of poking a grumpy buyer. Won’t do that again. I’m with Jay on letting sleeping dogs lie.
02/14/2019 at 8:13 pm #57000SilverFoxFindsParticipant
- Location: Virginia Beach
Yup, I’m 1054/2013. It’s an extra step that not everyone bothers to take, even if it helped influence their purchase (though with what I sell, I’m not sure that’s the case).
02/14/2019 at 8:53 pm #57001
And honestly, anger and disappointment usually drive the desire to leave feedback which is why silence is better.
On Amazon, I never leave feedback. I get my item and I’m happy. If Im not happy, the buyer hears from me. And I’m a long time seller who knows better.
02/15/2019 at 12:57 pm #57036Vintage LacyParticipant
- Location: Oregon
Amazon feedback has become a joke. I had over 11000 sales last year on Amazon and got 139 feedbacks for the year. I have been selling on Amazon since 2008 and have lifetime feedback of 1179.
However, I don’t know your feelings about whether people use feedback in determining purchases on Ebay…but I know it doesn’t matter on Amazon. I have a competitor who’s positive feedback is 74%. Yikes! And yet they sell plenty, as they lowball price their products. People don’t care, they just want the lowest price.
02/15/2019 at 9:28 pm #57048cheryl5678Participant
- Location: North Texas
Jay, thanks for that link. If you choose the “Global” option at the top, it gives the whole picture. For me, it shows 19,952 total transactions. I have 14,026 feedback, so it’s about 70%. Since I have been selling on eBay almost from the beginning, I strongly suspect they started aggregating the total at some point after a lot of us started selling. My gut feel is that I’ve done MANY more than 20,000 transactions!
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