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I understand why listings are sometimes taken down. I had a little Victorinox advertising knife taken down. The email explained that the listing was pulled because it had international shipping that included 2 areas (UK & Ireland) where – apparently – it’s a prohibited item. Great. Good catch, eBay.
In the email it explains that I’m “welcome to relist” the item WITHOUT those 2 countries. Great. Got it. But you include no link to said taken-down listing. And it’s nowhere to be found on my end. So I’m forced to redo the entire listing when I could have simply re-listed with the international shipping box unchecked.
Come on; there’s no reason to make us create an entire new listing to make what could have been a 2-second edit (luckily I still had the photos on my computer). Why not simply quarantine the listing until it’s altered to adhere to eBay policy? Why completely purge it?
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I am with you SS: But we use SixBit as our front end engine for all of our stores and we do have the history of every item we have ever listed, sold and all buyer data.
But in our case we were discussing to edit or change the GSP and omit those countries. But we had a fun time trying to decide how to edit. We had a french bread basket that has a bread knife attached to the side of the basket and a 1950’s set of Carvel steak knifes killed by Ebay about a week ago.
We all got laughing as to what to call them if we edited. things like, meat slicing utensils, a set of manual, handheld steak slicers, a bread trimmer with easy to hold handle, as things like that. Both are still sitting in our waiting to list folder. LOL 🙂 🙂
mike at MDC Galleries
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agreed! i had a little corkscrew/swiss army knife thing get taken down, i immediately googled it and found the cached version, downloaded all that info and photos and then called ebay to ask why it got taken down. it was the int’l shipping thing too. it’s been listed for years! and just now had some issue. i also think it’s annoying that there is no Relist with revisions option. They just erase any history of the listing existing. not helpful!
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MDC Galleries – I hear you about the titling quandary. I’ve had similar situations myself (though not as humorous). One such case was when I sold a couple sealed cases of true crime/serial killer themed trading cards. I got them from a guy at the flea market for $10 a case. The first one sold within a couple days for $120.
Then a week or two later, the other one got taken down as “offensive material” and I was told I can’t sell it on eBay because it’s of a sensitive nature that could offend those who may have been affected in some way by the depicted cases/killers. I took a risk and relisted it with different wording, leaving out any reference to “killing” or any famous names. I also changed the photos and omitted any close-ups of the box art. It sold within a day for $80.
I think it may have been “Charles Manson” that triggered the take-down.
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@ Ryanne – It’s crazy. Mine is a little 3″ knife with advertising on it. One short flimsy blade, a nail file/pick and tiny scissors. Why the UK or Ireland would have a problem with that is baffling to me.
Also annoying is that the notification email makes it sound like I was trying to sell a banned item. The relevant information (that it’s because of a couple countries in GSP) is casually tacked on to the end of the 4th paragraph. They should have led with that. Instead, it’s really easy to miss.
Or better yet, if eBay KNOWS it can’t be shipped to the UK or Ireland, just automatically remove those from the destination options and let me know “Hey, on this item, the following countries/regions have been removed from GSP for this listing. Here’s why.”. Or notify me know when I go to submit the listing.
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