eBay rolling out new "immediate payment" policy

[MyCottage]

A discussion summarized from the ebay for business blog Facebook page:

ebay is gradually (very gradually, I gather) rolling out a new immediate payment policy. Under this policy, eventually ALL fixed price listings under $2000.00 will require immediate payment from the buyer. Auction sales and Best Offers will still be excluded.

If a buyer wants to buy more than one item from a seller, they will be advised to put the items in the shopping cart and click “request total”. The seller can then provide a combined shipping amount of his choice in the invoice. Buyer can then pay (but immediate payment NOT required for this situation).

There’s been no official announcement of this so far, but that should be coming.

[Ryanne]

do you have a link to this?

[MyCottage]

https://www.facebook.com/eBayForBusiness/

Once you are there, I think you need to click on “Posts” in the left margin, the page will reopen with posts on the right hand side…scroll down till you find the one about Devin Wenig’s tweet, then open the conversation…

[MyCottage]

and just for fun, there was also a link to this new ebay ad….here’s the ad on youTube: Arrrgh, trash elves!

[MyCottage]

I tried doing a copy and paste…hopefully this will work:

Devin tweeted this statement this morning: “We are beginning to roll out a more aggressive solution to minimize unpaid items on behalf of our sellers.”
Can you guys provide any insight into this? What solution is he talking about?

Hi Ralph, I would be happy to provide some insight! We are rolling out a program to minimize the number of unpaid items that occur on the site. This program will require that buyers pay immediately for any item listed under $2000, thus eliminated non payments. This is rolling out slowly to ensure no unforseen issues arise, but shoudl be a great win for sellers! ~Jessica
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Ralph Schwalm
Ralph Schwalm Thanks Jessica—does this include auctions that end with a final bid less than $2000?
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Ralph Schwalm
Ralph Schwalm Or is it just for fixed price items? And does it also include best offers on fixed price items?
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eBay for Business
eBay for Business This will apply to fixed price items only. Best offer and auction will remain the same. ~Jessica
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Ralph Schwalm
Ralph Schwalm Hi Jessica, Thanks again I already choose the “immediate payment” option on my fixed price items. So the biggest difference here will be that on items of less than $2000, it won’t be necessary to choose? And eventually buyers will get used to the fact …See More
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eBay for Business
eBay for Business Yes, we are working towards aligning with the retail standard! Keep in mind this program is just now rolling out, and it may take some time. I would recommend you continue adding it for the time being. There’s not a definitive date when this will be si…See More
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Ralph Schwalm
Ralph Schwalm OK, thanks Jessica! Will ebay be posting an Announcement about this on the Announcement Board soon?
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eBay for Business
eBay for Business I haven’t seen an official announcement plan yet. We may wait until it’s fully implemented. ~Jessica
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[Jay]

I wonder if many sellers used “Buy it Now” but allowed people to pay later. I doubt it was many.

[MyCottage]

Jay, I think it depends on what sort of stuff the seller sells. I know sellers who often sell multiple items to the same buyer were leery of Immediate Payment because there was no easy way to combine different items for shipping, and they didn’t want to end up having to refund part of the shipping or going through a bunch of back and forth with the buyer. It sounds like ebay is going to simplify that process.

Also, I think a fair number of sellers do not even know there IS an “immediate payment” option.

I already use IP, so this won’t have an immediate impact on me. But I do think it might help to alter buyer expectations…buyers will no longer have to wonder whether a particular seller does or does not have an immediate payment requirement. And I think maybe once ebay is satisfied that buyers accept it as the new norm on ebay, ebay might actually try to expand it to auctions and best offers. Just a quess on my part.

[Jay]

Ah, now I see where you’re going with this. Maybe eBay is trying to make Instant Payment the standard and has actually heard seller’s desire to have it for auction and offers. Let’s cross our fingers.

[MyCottage]

Jay, Yes, that’s what I’m doing….keeping my fingers crossed!

[Author]

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