05/20/2021 at 5:30 pm #88790ZachParticipant
- Location: Kansas City
I noticed that for my entire eBay store, the “Require Immediate Payment” option has been deactivated without my knowledge. I use Sixbit to manage my listings, so I sent them a support ticket thinking it might be a Sixbit issue, but they said eBay is slowly phasing out immediate payment requirement. Did I miss an eBay announcement or something? Can someone point me to that info?
I’ve never had a problem with non-paying buyers before because I don’t use best offer and always require immediate payment. Already, I’ve had a new, zero-feedback buyer “purchase” one of my most expensive items and now hasn’t paid for a couple days (and did not respond to a message, either). It’s really frustrating.
05/21/2021 at 7:32 am #88801Steven SParticipant
- Location: South Dakota
Oh boy, I sure hope not, I’m still getting the option when listing.
05/21/2021 at 8:35 am #88802debitendcreditsParticipant
- Location: Albuquerque, NM
While I have not seen an official announcement, I think eBay is dropping both “require immediate payment” and “no immediate payment required” in favor of eBay managed payments. I switched all my listings to eBay managed payments which (I think) is a hybrid system. It allows people to add items to their cart (allowing for multiple purchases on same order), while still requiring immediate payment once the trigger is pulled.
Again this is what I have pieced together based on the eBay sellers podcast and my own experience, but I may not have it 100% correct. Anyone one else see anything posted by eBay?
05/21/2021 at 9:08 am #88804JayKeymaster
- Location: Virginia
I think eBay is dropping both “require immediate payment” and “no immediate payment required” in favor of eBay managed payments.
As you said, Managed Payments still has immediate payment once the buyer purchases. I cant imagine why eBay would wave immediate payment. I’ve seen/heard no such news.
05/22/2021 at 2:59 pm #88812MDC Galleries & Fine ArtParticipant
- Location: Atlanta
The word on other forums from some admins. who correspond with Ebay employees [so they say], is that Ebay is trying to “FIX’ the way buyers use the Shopping cart and to allow buyers to buy less costly items, and stretch out over sveral days to buy multiple items and sellers to build up sales.
Many collectors of smaller items like cards. many ephemera / paper / advertising pieces want or need to be able to buy and combine shipping and also allow sellers to ship in multiple boxes.
Now if this is true, that Ebay is messing with allowing delayed payments for these and other reasons, then here we go. I see more messes coming from Ebay on top of the restructing of categories and Item Specifics. They will probably wait until fourth quarter to start messing with that. LOL 🙂
Mike – MDCGFA – Atlanta
05/25/2021 at 8:09 pm #88852SimonParticipant
- Location: San Francisco Bay Area
I don’t have any info on this topic but I think you’d see groups of resellers rioting on the streets outside eBay if they removed the immediate-payment-required option. People already complain incessantly about unpaid item cases arising just from offers. I would be surprised if they would make that situation even worse.
05/25/2021 at 8:57 pm #88853MyCottageParticipant
The only thing I can add is that the recent change to the Non Paying Buyer protocol was definitely described by ebay as a sort of middle ground between the hassle of the old NPB case method and the final answer, Immediate payment required for all sales, , whether fixed price, auction or offer.
They are hoping to have something before the end of the year, but there’s no definite timeline.
Sellers who complain about the NPBuyers generally say it would be an easy fix, but I don’t think it would be. As other sellers often note, auction buyers in particular often win an auction while bidding on others that won’t end till days later….and they want to pay for all at once, usually with combined shipping. And sellers usually want to accommodate them. And of course offers….if I accept a buyer’s offer, the buyer may be no where near his computer when I do….how can he pay immediately? Will ebay require buyers to have bank accounts or credit cards linked to ebay so ebay can withdraw whenever a purchase is made? Sort of a Managed Payments in reverse, for buyers?
So, what you might be seeing is a test of some sort, with ebay trying to figure out how to require some sort of “usually immediate but sometimes deferred” payment plan, or something.
I’m not at all sure what they are going to come up with, or whether they will manage to have it ready before Q4 (and please God, not release it in the middle of Q4).
But I don’t really think they are going in the direction AWAY from immediate payment. The goal is to eliminate NPBs, period.
To be honest, NPBs haven’t been a big problem for me, I use Immediate payment on FP listings, run very few auctions and most of my offer buyers usually do pay. But I know it’s a real pain point for some sellers, so I hope they can resolve it. At least they are trying. years ago, when we brought this up, we were always told “Impossible” and that was it.
05/26/2021 at 3:13 am #88856Antique FrogParticipant
- Location: Leicester
Sometimes the boot is on the other foot; the buyer pays immediately, and then you’re thinking “Oh furshlugginer! Now I got to find the thing, pack it and take it to the post office A.S.A.P. “
- You must be logged in to reply to this topic.