- This topic has 14 replies, 7 voices, and was last updated 5 years, 2 months ago by
.
-
Posts
-
-
-
I don’t plan to reply to positive feedback – at least not usually. I will continue to reply to negative feedback that isn’t going to be removed. Once in a blue moon, I get moved to say “I’m so glad you like it!” in response to someone gushing about an item that they love. This will make the process much quicker and easier.
-
I thought that reply to feedback has been around for awhile? Maybe they made it easier to do.
-
-
-
-
I think eBay’s internal system of weighing defects/returns that eventually remove bad sellers is good. Amazon has the same thing. It’s sink or swim.
As a buyer, I don’t read Amazon and eBay reviews of sellers because they’re pretty low info. It’s often “cool item. like it”. Or someone being very specific “shirt was fuzzier than I thought. still cute”. Not very helpful.
I want eBay/Amazon/whoever to just remove bad sellers. Otherwise I want to assume whoever I buy from will ship and do what they say they’ll do.
Do you read reviews of sellers when you buy on eBay?
-
I want eBay/Amazon/whoever to just remove bad sellers. Otherwise I want to assume whoever I buy from will ship and do what they say they’ll do.
Makes sense – I like that. Sign me up! 🙂
I do read the reviews on Amazon, and find many of them to be quite helpful. But they are almost all product reviews, not reviews of the seller. When, on rare occasion, I buy a merchant-fulfilled item on Amazon, there’s usually a list of potential sellers, each with their seller rating, and I try to make sure to pick someone with a >90% positive rating. And I suppose it’s a little bit annoying to try to figure out how low of a rating is too low.
-
-
-
-
My thought what is better is ranking by a star system. Like 1-5. No explanations as to why, no nasty comments or emotions.
On the comments responding to negative feedback, I am struggling finding the diplomatic public words for “this person is nuts”
-
Yep, product reviews are helpful. Though in tis day and age, its tough to tell the authentic reviews from the paid shills.
But going to back to eBay reviews and star ratings, I don’t know anyone who really uses them for solid info on a purchase. I make my choices based on the quality of photos, description, price. eBay’s (and Amazon’s) money back guarantee makes me feel safe buying from anyone on the platform because I can return if Im not sent the quality promised.
-
-
I was talking to another seller yesterday, and they’d bought a £2.49 iPhone case with free postage from an eBay seller who (according to my friend) had 80 negatives on a feedback total of 300. The case was crap. The seller’s name (not their eBay moniker) was S. Shark. My friend didn’t bother leaving a negative because they didn’t think it would make any difference.
Some of your neurons have died as a result of reading that, haven’t they? 🙂 I’m sorry…
-
I received my first negative fb in 5 years, ‘Item was damaged during shipping. It’s not replaceable and was very expensive.’, they made no contact, no request to return.
I’m thinking of responding with, ‘So glad you liked it, thank you so much’, as I think anyone who reads feedback will come away with a positive about the buyer rather than reading some explanation or negative comment left in response.
-
-
@workhorse “This person has an unique perspective on the world.”
Jay, I always read the feedback for sellers when I buy. It’s part of my research when looking for a product. Several of my friends do as well.
Or, perhaps, our “perspective is unique”… 😉
-
I do like that. Read between the lines kinda thing!
I was looking at my negative feedbacks over the last 2 years of selling (6 or them out of 2000 feedback), and I saw that half are people listed “no longer registered” with ebay. I guess that means they closed their account or got kicked off. I have had a few humdingers in terms of craziness.
-
-
- You must be logged in to reply to this topic.