- This topic has 31 replies, 16 voices, and was last updated 5 years ago by
.
-
Posts
-
-
This is not really a complaint it just cracked me up.
https://imgur.com/gallery/S9PfPqf?s=sms
Inquiry from customer :
I am interested in the scrapbook. Can you tell me the size. I am hoping it’s 12”x12”.
I’ll just answer the question. I should have provided measurements in the listing but I want to say…
If I had a rectangle that measured 12”x12” it would be worth a lot more than 50 bucks.
-
-
I had one this morning. The item was an 18 1/4″ tall metal urn-vase.
The message read could we convert the 18-1/4″ into a “German Metric number”. ???
I replied didn’t know Germany had a different metric system than other countries on the metric system??
I converted it for her on an online calculator in about 3 seconds, sent her the link to it and asked for her to double check us and another link to a Wiki page that said Germany went to the Standard Metric system in 1876.
At least she didn’t ask me what shade of red it was.
mike at MDCGFA
-
-
-
This one came in tonight from the buyer about 1 am his time on the east coast. I will of course answer that I am happy to take the return but Wow… there are some different type of people out there. I didn’t even notice that he had 0 feedback. I was in a rush and just shipped it out.
This was for a small antique Bible from 1943.
From Buyer-
Hello again.Well I have a unfortunate situation. I’m a 30 year old male and I wanted to have the Bible for my personal use. However, I’m not allowed to bring the Bible into my Mother’s House. I currently live with my mother and she isn’t comfortable with such an old item in her home. I haven’t received it yet. I will pay for return shipping for someone else that can use it. I’m really sorry for the inconvenience.
-
-
I had complaints about bringing old books into the house from my friend’s mother (elderly Polish lady). I suppose once you open a book and see a mess of bookworms wriggling about it would tend to turn you off old books.
I reported a buyer who lives up a tree in Lapland, for not claiming a refund from eBay (item lost in GSP). Sent him the relevant T&C translated into Finnish and he messaged back asking me to write in English as “Google translate does not work on Finnish”. Perkele!
-
My most recent favorite question was related to a shower curtain I was selling. In the listing I give the width and length of the item. The question was: Will this shower curtain reach the floor? I really had to bite my tongue as a number of biting and sarcastic replies came immediately to mind. I explained that it would depend on how high her curtain rod was hung. That seemed to satisfy her as she replied, “I’m going home to measure now!” But my answer was clearly a new concept for her.
And another one I get occasionally is: Will this sweater (dress, coat, etc) fit me?
And this is after I have meticulously added every possible measurement in the body of the listing. -
-
-
-
-
Recently I had a buyer inquire about a vintage wool shirt. First question was: Is this all wool or a blend? It was already in the listing, but ok, nobody reads those, so I answered.
Second question was: Could I photograph the shirt so that he could see the lining. There was only a partial lining in the shoulder area, and there was already a photo in the listing. Third question was some other nit picking issue, again, probably already addressed in the listing. But it was the fourth question that was the icing on the cake….could I tell him the measurement of the bicep area of the sleeve? At this point, I’m sure I’m dealing with a nut case, so I had a friend of mine buy the item. Just so I could say, Oh, I’m sorry, it’s been sold! Never heard another word from him. -
I had someone purchase a snow globe and ask me to please pack it carefully since it was a gift. At this point it took all my discipline not to say how would one not pack a snow globe carefully? I can’t just throw it in a poly mailer and have it arrive safely???? 🙂 It is going about 100 miles away and I double boxed it so I’m sure it will be fine.
Then I got the lady that bought a cross stitch pattern that was already packaged in a ziploc bag. It is just paper mind you. She asked I please pack carefully to prevent damage and write do not bend on the envelope. There was a lively dinner discussion as to how much duct tape I could wrap around the package “to prevent damage” and not get negative feedback. We decided none 🙂
It’s free entertainment….-
Honestly, there are so many unprofessional sellers out there that I don’t think twice when someone sends me a message to please pack carefully. They’ve probably had purchases they were excited about show up destroyed because the seller was careless. It has happened to me more than once. Unfortunately it’s a reasonable thing for them to worry about, so I don’t take it personally.
-
-
-
What is so strange about wanting to know the capacity of a pitcher in fluid ounces?
-
Sonia: Years ago we had a lot of questions about fluid ounce capacity that those details are automatically part of our custom specifics. We always state the physical dimensions, height, dia of item, etc. but also in the next file down we state the ounce capacity of all cups, glasses, pitchers, anything that holds something we state it.
we keep a gallon jug of water, a measuring cup and a funnel here in the office and will fill, measure a lsited item then just pou the water back in the jug.
This pretty much stopped all those how much does it hold questions EXCEPT for a couple of DxxAssXX that I suppose caught read are were too lazy to go past the title.
One that takes the cake was just about a year ago we got 3 laboratory beakers and measuring cups made in the 30’s / 40’s out of colored depression glass. So not only did we put the ounces they held in the description, but the photos clearly showed the ounces, milliliters, etc. right on the side of each item and we still got a “how much does each of these hold” question.
From my few years of teaching at a college and from a long time of selling online, I can officially state with all confidence, there is no medical cure for stupid and there are a lot of sick people out their.
Every time I get tickled about a stupid question and read it to Susan, about all she replies these days, is “DumbAss” and not a word more.mike at MDCGFA
-
-
-
Sonia I don’t know that’s it’s strange it just seems for me the more specific the questions the less likely they are to buy. I always cringe at the super specific questions…
-
I see what you mean re: very specific questions in general, but in this case I think it’s just pretty basic info that a customer would expect to be in a listing for a pitcher. I just looked at a pitcher for sale on target.com and one on crateandbarrel.com, and both had the pitcher volume specified in ounces.
-
-
-
I sell NOS auto parts. eBay user sent me a message today from a listing for a connector pigtail, one the is used for multiple applications on GM cars. He had not bought this part or anything else from us.
“Any idea what this part connects to? We lost a piece trying to do some maintenance and need to find a replacement for whatever this part plugs into.”
-
Sorry, folks, didn’t get online again after posting. Yes, Ryanne is right. The pitcher has a lip. If I fill it to the brim, it’s going to spill everywhere. A normal pitcher capacity measurement, as far as I can imagine, would be to the top of the neck, before it widens to the section with the lip. Why would you want to know how much it takes to the brim?
-
And on the other foot… a friend bought a bass guitar from a seller in London. The seller “packed” the guitar in a single piece of corrugated roll, it arrives damaged, after some argy-bargy eBay force a refund and the seller ends up whining that “you got a guitar for free”.
Years back I bought a high-end Rolleiflex from a psychiatrist. Picked it up from them at their office, gave ’em positive feedback, but on examining the camera I found a small scratch on the lens. Mentioned it in a message, not asking for a refund or anything, get a reply back threatening legal action if I try to contact them again. Contacted another eBayer who had dealt with them- “Yeah, they’re nuts! Threatened me as well”
-
So, the truly weirdest communication I ever had was a buyer who messaged me about a pair of cute vintage rain boots. They had rubber on the foot part and quilted uppers…they were knee high and lined with fleece. The buyer wrote a long message, saying she wanted them for her 5 year old son who was just starting kindergarten and had “the cutest denim skirt” to wear with them. Did I think they would fit him? I replied by saying that I had included all the pertinent measurements and that would be the best way to determine a good fit. Of course, she didn’t buy them.
I happened to mention it to Ryanne, and she said…that person messaged me about 2 years ago with a very similar message about her son, kindergarten, etc. Ryanne was able to find the old message and lo and behold, it was the same person.
Fast forward another couple years….and unfortunately, the boots were STILL listed. I get the almost word for word message from the same “buyer” about the same boots! I was so tempted to say….Gee, by my count, your son should be in junior high now! Hope you found some shoes for him!
Needless to say, the buyer is blocked and just this week, in a big inventory purge, I de-listed those damned boots!
-
https://imgur.com/a/qXCO5hk
I keep laughing at this message I got from a potential customer. Oddly enough, he had things in his shop that weren’t measured. -
And just this week…I get this: I have a Cape Cod…very desirable…bracelet listed for $125. It’s less than true retail, but probably slightly more than other eBayers are asking.
The person messages me, saying “I can get this same bracelet for less at a jewelry store in Chatham (MA), I just checked it out today.” My reply was “You should definitely snap that up!”
She wrote back, “I might”.What prompts someone to take the time to write something like that if they’re not going to even make an offer?? I think she thought I would reply with an offer for less, or maybe offer to match the store price.
-
-
I received a lecture from a customer this morning. He had sent a message wanting a discount on a toy train and I didn’t respond. Who takes the time to send messages like this?
Thank you for not even being polite enough to reply to a simple question. Actually I prefer that, because I find it is in my best interest anyway not to buy from sellers who wont bother to answer simple questions, they almost always know nothing about what they sell, and could care less anyway, and usually pack poorly, then blame the carrier for their lack of proper packing, in other words, unprofessional!
I sold trains for 10 years on Ebay, and I always took time to answer questions from potential buyers, and that was why i had 100% feedback and always packed well, and acted in a professional manner. You help me to avoid most likely another wasted transaction. Good day.
-
If I put you on block, it was for a reason. No, I don’t want to deal with you again.
“hey my name ***** ***** at ****** I was trying to purchase this item but it want let me could you please take the blocked off me if I did something wrong in the past I apologize I was new and I did not understand it”
-
- You must be logged in to reply to this topic.