- This topic has 7 replies, 4 voices, and was last updated 8 years, 2 months ago by
.
-
Posts
-
-
I noticed something different today. Someone bought three listings of books from me. Each listing had 10 or 15 books. I realized that I wanted to send the books in two boxes, because a single box would have been 26 pounds. Normally, Ebay will give me a choice to combine items for shipping in the bulk shipping tool.
However, it was not set up like that this time. The three listings were automatically combined for shipping. I had to print one label for the items in two of the listings, and then select “Print another label” for the last. The two labels still cost less than what the buyer paid.
Anyone notice this? I guess this way of doing things will charge the buyer less money for shipping since the weights are automatically combined, but it kind of seems weird. What if someone buys fine china and a bowling ball from the same person. Will Ebay automatically combined them as if you would send it in the same package? You can still print another label, but then the buyer doesn’t know which package has which item. Not a big deal until maybe one of the packages doesn’t show up at their door.
Just thinking this through. Maybe it was because all of my listings she bought were media mail. I wonder if the same thing would happen with priority mail listings. I’ll assume that mixed shipping methods would not automatically combine.
-
this happened to me last week. A buyer purchased three items. Two were priority and were automatically combined and other was economy shipping. The 2 priority for both shoes so it wasn’t a big deal to combine-though your comment above about if it had been china and a bowling ball is concerning for the future. I had considered upgrading the economy shipping item to priority and including it, but there wasn’t the typical option to combine shipping that I’ve seen in the past even though the address was the same, so I shipped it separately. I assume the buyer put the items in their cart and this was a feature of using the cart, but I Don’t often have buyers purchase multiple items that I didn’t really know.
-
Yes, that’s the thing. I don’t often have a buyer make multiple purchases, so I don’t really have that much experience with it and don’t know when the change was made.
Last week, I did have someone buy 6 of the same item. I ended up sending in two different boxes, but I would normally expect something like that to be combined.
-
-
Sharyn,
Were the books on sale? If so, this is what the cross promotional terminology identifies will happen. This is what sellers agree to without realizing it when they click on Launch. The legal terminology is in a link next to the word Launch titled Terms and Conditions.
-
-
Hmm? I read through the promoted listings jargon and could not find anything about shipping. I could only find that jargon in the cross promotional jargon. If you did not put combined shipping in your listings, and you have time, you may want to call ebay to see what is going and what in your account triggered such action.
-
-
This auto calculating thing can really screw things up when you have flat rate shipping. I have some candles that I ship in a box put inside a padded flat rate envelope because the candles are small but heavy. I had a customer buy 2, and ebay only charges them the single flat rate shipping charge of $7.20. 2 candles weighed over 5 lb and the buyer was cross country. I guess I can thank my lucky stars that the person didn’t buy 4!
-
- You must be logged in to reply to this topic.