Buying a item and it wasn’t shipped.

[autumnforest]

I bought a University Flag on 10/16 on eBay from a random seller with great feedback. I paid immediately and waited for my flag. After three days of me checking for my item’s tracking number I message md the seller. I heard nothing. The next day he printed the label so I figured everything was great. Well that was 5 days ago. No further activity on that tracker ng number and I have been messenging him the last two days. I heard from him today that he will be putting it in the mail today. I need it for a party on Monday and don’t think it will arrive in time. This is why I buy on Amazon. I could of had the flag three times by now. I’m frustrated because I planned in advance and it should of been here by now. I won’t need it after Monday. What would you do?

[Old Dad]

I would order it on Amazon now, then refuse delivery on the eBay order. This is not a good eBay seller and if it were me and he gave me any pushback on the full refund I would file a complaint with eBay. Might do that anyhow after all was finished.

If I bought this from my personal eBay acccount I would seriously consider leaving negative feedback, although I rarely do that. I never leave negative feedback from my seller account, however.

[Sharyn]

If you go into your Purchase History, there will be a pull down menu next to the item. See what options you have. Canceling might be one.

[autumnforest]

Thank you. I purchased the flag on amazon and it will arrive in time. I’m so grateful for the advice.

[autumnforest]

Awesome advice. I’m going now to see if I can cancel. Thank yiu

[Old Dad]

I find Amazon being later than promised on more and more orders.

<rant>
I’m waiting on a birthday gift form my grandson who will be 10 tomorrow. The package was promised for today but no show. If it gets here tomorrow I’m fine, but I don’t like to have to wonder about it. PawPaw is supposed to spoil the grandkids, not disappoint them.

I don’t keep track, but I pretty sure this is happening on at least 10% of my orders from Amazon. I sell on Amazon myself but ship my own orders instead of FBA. I would be at risk of suspension if I had that high of a late delivery metric.
</rant>

[WBird]

An ebay bookseller did this to me. It’s a game they play to buy a tracking number to look like they are shipping on time. I called ebay and showed them that a tracking number had been bought but never been scanned or moved. I got my money back.

[So Cal Joe]

I’ve been having these issues too, as a a buyer. The last item I bought, said they ship the next day. Somewhere in the listing it also said, there was a 5 day handling time. When it hadn’t shipped, I contacted them and found out, the items with a 5 day handling time are not in their inventory. (some form of drop shipping). I cancelled and ordered from someone else.

I wish we could filter our search by feedback percentage, but that doesn’t always tell the story. These high volume sellers word the listing vague enough to make you buy, but with enough wiggle room that they don’t get defects, when you are disappointed.

Maybe the new Ebay fullfilment center will take care of these issues.

[autumnforest]

It is odd that they don’t ship in a timely manner. It makes much mores sense if they are the drip shipper. Didn’t even think about this.

Thank you

[Old Dad]

You might already know this, but if not, you can change preferences to display seller feedback in the search results list. Sometimes a visual filter is good enough.

[So Cal Joe]

I just ordered a fairly inexpensive new bicycle part on Ebay. The item cost between $5 and $10, with free shipping.

The first thing I do is filter for items located in the US only.

There is no way I’m aware of, to filter by feedback rating.

The first promoted listing came from a seller with 94% feedback rating. The biggest negative feedbacks concerned very late shipping or no delivery, no contact. Moving down the list the feedback ranged from 94% to about 98%. The shipping estimates were 9 to 20 days.

Eventually I found a seller who could deliver within 10 days and had a feedback rating above 99%.

Even though the item is located about 100 miles from me, I do not anticipate it arriving early.

I don’t require next day delivery, but it would be nice if it was by next week.

Since it appears these high volume sellers are a big part of Ebay, it makes sense for them to start a fullfilled by Ebay program.

Hopefully, it won’t drive up the prices of everything.

[So Cal Joe]

Well the above item I bought on 10/29 says it was shipped on 10/30 and then there are a couple of scans by the seller, but USPS has not received the item yet. I wonder if the seller has the item yet. By the way the estimated shipping date is 11/06, still 2 days away. We’ll see if it makes it.

I solved my own problem. I have reactivated my Amazon account. I’m not going to buy from these high volume sellers anymore on Ebay. If I need to, I’ll be sure to buy at least $25 of stuff at a time to get the free shipping from Amazon.

Ebay is still a great platform for buying and selling unique items. I think they have completely missed the mark on selling new stuff and commodity items. The high volume sellers are very good at gaming the system regarding shipping times and defects.

[djhatch]

I had the same thing happen to me last week. I ordered a CAT6 ethernet cable. The arrival date came and went. I messaged the seller several times, and each time they stated they would ship it.
I opened a case with eBay and a few days later I got a full refund.

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