10/21/2017 at 12:35 pm #24220
Ordered an OEM Samsung battery for my smartphone from a “U.S. Seller”. The picture shows the battery I received. If, as directed, I peel back the sticker which covers the entire battery, the battery itself is printed with Samsung. Not quite sure what’s going on. A counterfeit Samsung battery that they’re hoping won’t raise eyebrows in Customs since the Samsung part is covered up?
In case it isn’t clear enough in the photo, here’s what the accompanying note says:
“Dear sir/madam – In order to make custom cleared easily, we cover Samsung Logo by one more sticker. Remove the first layer sticker to get truth”
10/21/2017 at 12:36 pm #24221
Let’s try this again.
10/21/2017 at 12:39 pm #24223
- Location: Virginia
I think you can just post the link itself: https://i.imgur.com/lYGWLzz.jpg
If it has the Samsung label, how is it counterfeit?
10/21/2017 at 12:46 pm #24226
Just like all the fake Louis Vuitton purses that have the LV all over them.
If the battery is legit, I can’t imagine why they’d have to disguise it as a generic battery.
10/21/2017 at 12:48 pm #24227
- Location: Virginia
Understood. If you feel its counterfeit AND they lied about being a US seller, I’d report them. We hate the bait and switch sellers.
10/21/2017 at 4:20 pm #24232
OEMs are manufacturers who resell another company’s product under their own name and branding. So if this company is an oem, of course they will have their own logo on the item even though it is built by Samsung. That is not a bait and switch nor a sleezy disguise – it’s just a way many companies do business. In other words, if you know you are buying from an OEM (which it seems like you did from your original post), you should expect to see a different brand name on the product.
However, typically OEMs are adding value beyond just rebranding. Typically by bundling other products and services together into what is often called a “solution.” That does not seem to be the case with this company, so it’s unclear to me why they are not just a plain Samsung reseller. The reason is probably tied to why having “Company X battery” on the label makes it easier to go through customs than with “Samsung battery” on the label, which I don’t understand.
10/23/2017 at 9:57 am #24318
This is real fishy…
#1 – a manufacturer is not going to “double” label a product with two different brand names, in this case a big brand name like Samsung with another logo overtop of it. They would produce the battery with just one label. A company the size of Samsung wouldn’t allow this type of cheap overlabel with their products.
#2 – Customs is not filled with stupid people – this item has two issues that would flag customs. First, the note is a huge tip-off for them if they opened the item, the second is that a brand name is covered, therefore most likely hiding counterfeit items. The note just confirms it for them.
#3 – I’ve had lots of problems with what I thought was local items, and then I get something from China. This is occurring more often, and usually if they have a brand name they are counterfeit. I just bought a football jersey from someone that I thought was about 50 miles from me, and it was marked shipped the next day. As I know mail only takes a couple days being this local, I contacted the seller a week later and they told me it would be 3 weeks…soon as I heard that I knew they were fake and lying about their location.
I find that certain categories are full of fakes, and it is obvious – not sure why eBay doesn’t clamp down. For example, the jersey I bought had a unique background to it that other sellers are using – therefore I assume it is the same person just moving business around soon as one account get shutdown.
The problem that causes for us as sellers is that people don’t trust eBay. I have many co-workers who think eBay is just full of counterfeit items based on one bad experience – I wonder how many buyers this scares away.
10/23/2017 at 4:59 pm #24344
I have no idea whether this is Samsung would or wouldn’t do. But check the wikipedia definition of OEM and you’ll see that it’s something companies do all the time. I have personally worked at companies who did this, though not in the battery space.
Here’s an example of two large companies doing it.
“IBM and NetApp in 2005 signed an OEM agreement under which IBM resold much of NetApp’s storage hardware under the IBM N-series moniker. The storage systems sold by IBM under that agreement were essentially identical to the same models sold by NetApp except for the logo.”
I’m not saying your transaction isn’t fishy. I’m just saying that slapping another logo on top of a big company’s product is not necessarily fishy in and of itself.
10/23/2017 at 5:37 pm #24345
You are right. Basically the main company creates a licensing agreement with another company allowing them to sell their products under the other company’s name. It’s when there is no agreement in place and people try to resell a product and pass it off as their own or without giving due credit that it becomes a problem.
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