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I read on a fb selling group that godaddy will stop their service at some undetermined time. Godaddy confirmed that they are no longer offering the bookkeeping software for purchase. No official cancellation date has been announced as of yet.
I guess it makes sense why their customer service has been so poor.
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Seems like something we should get an email about, right?
Didn’t eBay announce some kind of partnership with QuickBooks recently? Maybe I’ll give that a shot. I’ve already got my eBay data importing into another bit of software (FireFly III), but I’d like another cloud-based solution so I have redundancy.
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I hope this is just a rumor! I LOVE GoDaddy. They’ve always been quick to address any issues and most of the issues have been an error on my part. Do you have a link to the post where you read this? I couldn’t find anything regarding it being cancelled when doing a google search. Let’s hope if it’s true, it will be at the end of a calendar year.
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Multiple people called godaddy and the csr’s confirmed it.
https://m.facebook.com/groups/BOSS.BusinessforOnlineSellingSuccess/permalink/1998369787031108/?m_entstream_source=group&anchor_composer=false&ref=m_notif¬if_t=group_comment
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That’s a pity. I’ve been underwhelmed with the product overall but found it much better than Quicken. Perhaps Quickbooks is a better solution than Quicken? It had its problems such as the constantly having to reconnect my cards for import, and occasional import issues, but I liked its simplicity.
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That was our final straw with GoDaddy. More and more of our accounts wouldnt sync and their customer service couldnt help. Syncing online accounts and labeling transactions is the whole point.
Quickbooks is more expensive, but really is the gold standard for business bookkeeping. It’d only make sense for sellers doing this as a full-time business (or making full-time money).
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I have a friend who offered to teach me Quickbooks, but I declined because who wants to pay for such an extensive software package when my profit (at least for tax purposes) comes to less than $10k a year?
I do know the issues with GoDaddy, and I want to find something different, but I’ve been lazy in looking into alternatives. I guess this will give me the push I need.
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We also felt like Quickbooks was overkill for our eBay business, but we do make enough to make it work.
There really isnt a good lightweight accounting/bookkeeping system that I know of. We tried https://www.waveapps.com/ for a while but had similar issues of things not syncing.
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What didn’t sync well for you? I’d basically want to sync all the eBay stuff, PayPal transactions to get my shipping costs, and a single credit card. If all those work then Waze would probably work for me.
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@Retro – From my understanding, the problem is due to certain credit card companies and banks using a more sophisticated form of multi-factor authentication and the synchronization process breaks down whenever the MFA prompt is presented. Apparently, some companies enforce this to a different degree and some allow a token for services to reduce the MFA hassle. American Express, Capital One, and my credit union all seem to be enforcing it to a higher degree. eBay and Paypal haven’t been a problem for me.
In all fairness, the syncing problem isn’t unique to GoDaddy. I have an acquaintance that is developing their own online budgeting system to compete with Quicken and they have been battling this issue also.
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Can someone post a link to credit source that confirms they are discontinuing their service? @Retro Treasures the link you posted goes to a private group. If I can stick with GoDaddy through the 2nd of 2022 – life would be much simpler.
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I never used GoDaddy Bookeeping but I have been using Quickbooks online for about a year now for my eBay business. The base package is $25/month and I suspect a lot of ebay sellers could get away with this one. The big “gotcha” of the $25/month version is that you can’t do proper inventory item tracking. Not a big deal for an ebay reseller who just buys random one-off stuff and your “inventory” is more of a generic dollar amount you spend each year rather than a list of individual items but for my IT business I needed to track parts inventory and that bumped the price up to $80/month which is a bit excessive I feel. There is another online bookkeeping package out there that is gaining popularity called Zoho Books. I have several small businesses I do IT work for that use it and say it’s cheaper than Quickbooks. I’ve never used it but could be a more affordable option.
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Yeah, $300 a month is a hard pill to swallow for quickbooks basic. I may be able to get away without a bookkeeping service and just run the final year transaction report from ebay and then my credit card for everything else.
The main reason I used godaddy was because ebay only gave us 90 days of data. That limitation is gone with managed payments.
I’m gonna try it with my 2021 taxes and see how they compare.
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I don’t trust the data GoDaddy gives us anyway. If anything, it’s good for a quick glance and entering data by hand. Anything automated shouldn’t be trusted, especially after the issues they had with FedEx labels last year.
Case in point: They aren’t handling certain eBay credits correctly. If you sell an item via Promoted Listings, they correctly enter the fee as an expense, but if you end up refunding that order and eBay gives you credit for the promo fee, GoDaddy doesn’t enter a negative balance to reverse the fee. Instead, the amount is written off again, doubling your promo expenses. It’s $1.50 + $1.50 ($3) instead of $1.50 – $1.50 ($0.) This isn’t true for other credits.
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It’s official:
eBay Sellers Desperate after GoDaddy Bookkeeping Ends Support (ecommercebytes.com)
And now users only have 30 days to find an alternative, as it is shutting down completely on June 18.
I recently switched to the free Wave Accounting. I used Excel to organize all my exported GDBK data and imported it into Wave. It doesn’t natively sync with eBay, but I have Wave connected to my bank account. I’m now recording my payouts from eBay as my sales. Obviously, I won’t have all the detailed data on each individual sale and fees, but it is a heck of a lot easier to manage and the end result is the same. I also connected Wave to my other bank and credit card accounts to record expenses that occur outside the eBay system. Wave is a true double-entry accounting system, so it has a bit more of a learning curve, but once you get the hang of it, it is not that hard to use. It automates a lot of the work.
Really, I’m surprised GDBK stayed around as long as it did. The service never seemed like a good fit for GoDaddy and I’m not sure why they even purchased it in the first place. It was barely promoted and a lot of its website still referred to it as Outright (the original name). I had been using the service since 2014 and the interface was never updated. Most of the user base must have abandoned it after years of neglect. Otherwise, I assume GoDaddy could have sold GDBK to some other company.
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It was a weird purchase. I assume it was an Acqui-hiring:
https://en.wikipedia.org/wiki/Acqui-hiring
Describes the process of acquiring a company primarily to recruit its employees, rather than to gain control of its products or services.
Typically, a company that performs a talent acquisition does not show an interest in the products and services of the target, which results in them being discontinued upon the purchase (so that their staff will focus exclusively on incorporating their knowledge into their new employer’s projects) or some time afterward.
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