Home › Forums › Buying and Selling › Selling on eBay › Buyer reqts return claiming item not authentic but is also auctioning the item
- This topic has 8 replies, 7 voices, and was last updated 5 years, 5 months ago by
Old Dad.
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01/11/2021 at 3:00 pm #85103
I’m not sure what I should do here, if anything. I sold a vintage atomic barkcloth curtain last week. Today the buyer requests a return saying item isn’t authentic barkcloth. I accept the return but about 20 minutes later I start researching other ebay listings because I want to determine if maybe I just don’t know what barkcloth is. Well I find my curtain that I sold being auctioned off by the buyer who just requested a return 20 minutes prior. She’s using my photos and she is claiming in the listing that the item is authentic bark cloth despite her telling me 20 minutes prior that it wasn’t.
Is this weird? Do I need to do something? The shipping label I sent her 20 minutes earlier can’t be used by her to send the curtain to another buyer can it?
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01/11/2021 at 3:46 pm #85105
The shipping label is specifically for your address. She cannot use it to send it somewhere else. My guess is that she is hedging her bets so that, if the curtain doesn’t sell on auction, she can ship it back and get her refund.
There is always the possibility that she is planning to ship something back that isn’t the item you sent her.
I would copy the item number of her auction and save that link just in case. Then, report her to eBay. Even if her auction doesn’t end up in a sale and she sends back the item, what she is doing is not right.
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01/11/2021 at 5:55 pm #85108
Report her to eBay immediately! Using your photos in her listings in not allowed on eBay policies and, as you have an eBay return case open as well, you can give that information to eBay. What she is doing is wrong, no question. They will probably shut her down.
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01/12/2021 at 10:45 am #85123
Yeah, she jus seems kooky. If she returns it, she cant sell it. If she sells it, she cant return it. You did your job by accepting the return. I’d just stay silent.
Is she reselling the item for a higher price than what she paid?
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01/13/2021 at 9:34 am #85140
She listed it as an auction starting at $95, with a buy it now price of $123. She bought it for $99.99. If she sold it at $123, after ebay fees she’d barely break even.
I don’t mind her reselling it for more money – that’s what resellers do. I don’t even mind that she used my photos. I’m just annoyed she claims it’s INAD but then resells it. Plus my money is on hold pending the return.
As of this morning she ended the listing so I guess she decided to return it after all. Maybe it was because I was a watcher on her listing or she reads this forum (gulp – awkward).
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01/13/2021 at 9:42 am #85141
The good thing about eBay return policy is its simplicity. She asked for a return, you accepted, now the ball’s in her court. Ultimately the reasons don’t matter why she’s returning. Once she returns, refund and relist.
If you know fabric, barkcloth is pretty easy to identify. It has a specific texture (like bark 🙂
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01/13/2021 at 9:59 am #85143
All bark and no bite 🙂 Years back, on disposing of a relative’s estate, I learnt a couple of things. Some curtains don’t burn, because they’re made out of fibreglass. Don’t set fire to upholstered furniture; it gives off a poisonous yellow smoke and is almost impossible to put out.
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01/14/2021 at 7:49 am #85161
I find it funny that buyers claim “not authentic” on weird vintage stuff. I’m pretty sure that “not authentic” is mostly meant to be for high end knock-offs of shoes and purses like Hermes and LV, not vintage fabric etc. but I guess ebay lets you choose any reason for returns no matter what the category. 🤷♀️
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01/14/2021 at 10:46 am #85164
I thought eBay policy allowed refund without return on inauthentic where there was reasonable evidence to support the claim. Maybe that’s just Amazon.
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