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ebay had previously announced that PayPal would be folded into ebays Managed Payments as a payment method this summer….looks like they are actually (for a change) ahead of schedule….although maybe it will be summer before its rolled out to everyone in Managed Payments….a gradual rollout….
It’s been nearly seven months since we rolled out our managed payments experience to a select group of sellers in the US, and I’m encouraged by the results we are seeing for our customers — including more flexibility and payment choices for buyers and streamlined business processes with lower payment costs for sellers.
A little over two weeks ago we let you know that Google Pay would be offered as a new managed payment option for buyers starting in early April. I’m excited to announce that Google Pay is live and we are already seeing a positive response from our buyers.
We’ve also made great progress on the integration of PayPal on the managed payments platform and, starting today, we are making PayPal available in managed payments. We are starting small and, in the coming weeks, we will continue to test and scale this feature to ensure a seamless and successful seller and buyer experience.
Google Pay and PayPal join Apple Pay, credit cards, debit cards and gift cards in our suite of managed payment options. As we continue to build out the experience and the geographies we cover, we will expand the number of sellers participating in managed payments and give buyers the choices they expect while shopping.
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I think adding PayPal to managed payments is a great idea since so many people have just gotten used to paying with PayPal on Ebay. It’s honestly the only reason I have a PayPal account. I’ve been skittish about converting to managed payments since it wasn’t part of the system. This definitely makes me more comfortable with the change.
That said, I’m a bit perturbed at PayPal at the moment for their new decision to keep all the fees after a return or cancellation. Some sellers stand to lose a lot because of that through no fault of their own.
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As far as I know, Managed Payments don’t yet work with GSP either. That’s a deal-breaker for me.
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You are correct that Managed Payments don’t yet work with GSP. That could definitely be a downside for folks. I personally avoid GSP and ship internationally myself using eBay calculated pricing. It both saves the customer money (GSP charges a lot for customs and fees which aren’t actually owed) and raises my profits (the Simple Export Pricing at Pirateship is a huge discount for first class international. eBay charges the standard rate to the customer and I buy at a discount.)
That said, I’m mostly shipping clothing items. More complicated products, or things on which there would actually be customs issues, I can see GSP as being useful.
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Good questions.
No, I haven’t had any issues yet with tracking. That said, I’ve only had about 10 international sales thusfar. As I said, I’m also shipping mostly thrifted clothing…and a few novelty jewelry items. If I were to have a loss, it wouldn’t break me. I don’t ship electronics or items that are of such a price as to be significant if lost. When I get to the point I offer such things, I’ll reevaluate my shipping options.
Most of the international sales have come in with best offer as well. This gives me the opportunity to smell test the buyer based on their feedback left for others. I only turned down one offer because the buyer had left lots of neutral reviews.
I do limit the countries I ship to. I’ll do Canada and Western Europe, Japan and South Korea, about half the eastern European countries, and a handful of South American countries. I would never ship to Russia, Mexico, or any countries that have known issues with fraud and corruption. I also look for countries that have proper infrastructure where the mass of population is.
I’ve shipped to Canada, the UK, Germany, Belgium, Greece, Italy, and Brazil so far. The Brits and Canadians specifically were very grateful for my not using GSP.
No, I don’t insure the items. That would change if the value I was shipping went up.
This does all have me thinking though…I wonder if I can combine GSP with my own shipping, ie, offer shipping myself to more trusted countries and use GSP for the more questionable ones. There is probably a way to set this up but I haven’t yet taken the time to do so.
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Some countries don’t provide tracking for first class packages (up to 4 pounds), but will for priority. The USPS provides a list of countries that do provide tracking. I use the GSP, but, if someone asks me to ship something direct using first class postage, I will if they are on the list.
https://pe.usps.com/text/imm/immc2_022.htm#ep3032639 -
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I’ve been shipping international direct (selectively) for as long as I can recall. (Part time on eBay since 1997.) Over the last several years I’ve averaged 25 – 35 items a year going international and all but one or two of them a year have gone First Class. I’ve never had a non-delivery claim except once in Brazil, and I went on AfterShip to pull up the tracking (was not available on USPS to Brazil even though it was Priority) to confirm the package was waiting for him to pay the customs fees and pick it up. He refused so the package was automatically returned to me (at no cost). I gave him a little of his money back (just for goodwill – he was new to eBay) and resold the item.
I used to ship everywhere it was legal (and had successful shipments to a number of trouble spots such as Russia) but now I use the ShipSaver list of destination countries they don’t insure for my blacklist. The Shipsaver blacklist shrinks over time; they took Mexico off not long ago so I did and had a successful sale there recently. Ebay won’t let a sale to go through to an embargoed country so that’s pretty much automatic.
I use Shipsaver to insure anything over $50 (purchase price and shipping combined) and am willing to eat the loss for anything smaller. It ranges from $.75 to $.95 for a foreign shipment under $100 and they apparently don’t care about tracking. The most I’ve ever paid for insurance was $2.85 to insure a value of $261 (item + postage) to Belgium.
When I ship international I do not automatically use the original listing title that is loaded by default in the customs form in the ebay shipping label printing process but instead write something clear and generic that describes the item and often I will fill in the Harmonized Tariff Schedule number. For certain things like electronics I don’t offer international shipping.
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