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I just sold two orders to a GSP buyer and what was odd is that eBay automatically combined the shipments when one item was listed as first class as the only option and the other was listed with media mail as the only option. Media mail is not allowed to have other non–media items in the package. It will work out okay for me since I live fairly close to Kentucky and items are small enough, so I can combine everything in a regional rate a Priority box. But for the future, this perhaps could be an issue depending on what items get automatically combined.
There also was another odd issue with this combined order where PayPal charged the buyer twice and reversed one of the charges, which made eBay seller hub show as a partial refund and show the total amount received as zero– though PayPal is showing the correct net amount so I think I’m okay to ship. I called eBay and they didn’t know what happened and just said it was a PayPal issue.
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These two GSP orders are definitely combined. They are combined on the seller hub orders page and there is a single drop-down option to print shipping label and when I click this it brings me to the shipping label page which has both items listed as a single shipment going to GSP.
per the other question, I hadn’t called PayPal since I had to wait on hold for the eBay rep for a long time and was tired of waiting/talking to customer support. Plus PayPal’s account activity clearly showed two payments of the exact same correct amount and one of these being reversed. And the eBay rep confirmed that they are showing these orders need to ship. I still may call PayPal to confirm.
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I just listened to the podcast and am posting to answer Jay’s question about how ebay calculated the combined shipping. In my case, it was easy since both items were flat rate shipping so the combined shipping just added the 2 shipping costs together. Fortunately, I live fairly close to Kentucky and the books are just small paperbacks so can combine the books and shirt and ship priority and not lose money on shipping.
I don’t know how ebay could combine shipping on 2 different shipping options if they were calculated and not flat rate.
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Yes-there are items I would never want to combine. Either large fragile items like you mention above or earlier this week, I sold ~ 40 lbs of books in one order via media mail shipping which I would not have been able to add a non-media item without losing the cheap media mail rate.
So, mixed feelings –happy about getting the combined sale but a little worried about possible future shipping combinations.
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