Home › Forums › Shipping: The Final Frontier › Postage price hikes? How do you update shipping rates on listings
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Sigilini.
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12/07/2017 at 3:12 pm #28353
I heard mention of a postage price hike in the last podcast.
How do you prepare in advance for postage price increases?
Do always list with calculated shipping?
Do you go into each item and change the flat rate you originally put in?
Do you note the item weight and dimensions in your all your listings?I have always listed with flat rate shipping, sometimes I win sometimes I lose so it evens out. But I have not experienced postage rate changes so not sure how to deal with that.
All input appreciated.
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12/07/2017 at 3:36 pm #28354
Jay and Ryanne have mentioned in the past that they have calculated shipping just for this reason. In the beginning, I started with free shipping on some items going first class. I’ve moved most items to calculated shipping this year. The only items I do free shipping on is some newer books. The reason is because of the competition. I will be getting rid of most of those books in the first quarter next year.
If you are selling unique items that don’t have much competition, then free vs. calculated shipping doesn’t make much of a different in getting the sale. If you have a commodity item, and the customer might be searching using the free shipping filter, then there is a reason to include shipping in your price. Most of us here don’t deal with commodity items, so calculated shipping makes sense.
BTW, I took a look at the shipping increases, and they are very small. Most are a $0.05 increase. So, if you want to change over to calculated, you can do that little by little. Your flat rate prices should be close enough.
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12/07/2017 at 5:33 pm #28359
Thank you Sheryn, Jay and Mike, all excellent advice and MUCH appreciated.
I ran into issues with fragile items where the box needed to be much larger than I originally thought to accommodate for extra packing. I went cheep once and that cost me — pyrex glass all over the place. I know better now after graduating Ryanne’s shipping video class, and we regularly get high marks on packing!
Overall we have been in the plus on shipping fees (as Mike said) but it happened lately that a few items back to back were fragile and I did not account for it in the original calculations — again that was before watching Ryanne’s video and they were older items that were listed that way.
5 cents won’t break the bank and Sharyn’s point of converting to calculated shipping, plus Mike’s point of going a little higher so there is a profit, makes sense to me.
Thanks again for taking the time to answer the newbie questions.
Best to you all,
Sigal
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12/07/2017 at 4:15 pm #28355
Yes, its small increase this time. As Sharyn says, just 5-cents on all package methods.
But we do calculated shipping so we dont have to worry about anything. eBay just adjusts shipping as things change. No idea how sellers manually deal with changing prices every time USPS ups their rates.
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12/07/2017 at 5:09 pm #28357
Agree with Sahryn and Jay. We do the same. Have only done “calculated” shipping for years just because of this. Using calculated shipping makes it automatic and no adjusting is ever needed.
Also using former business models from the larger company’s I have ran, I have always considered our shipping dept. as a “profit center”. No dept. in my companies were profit losers or sucked up profits from other depts. If we got FedEx, UP, USPS discounts we never passed those along. Everything we bought, used and or furnished was marked up according to our standard company policies. I still do that to this day in our small online e-commerce sites.
Every single thing you us, buy, supply that goes into your cost of providing your service, your product or getting that product or service to your customer should have an original ocst associated with it and a sufficient mark-up to offset internal costs and make a profit to boot. At least in our – my opinion.
Statement like, it is a wash, it all comes out in the end, I make it on some, just cover on others and loose on some gives me the shivers. No such thing in American Capitalism. Buy for a dollar and sell for 3 or 4 or what the market will bare. Within reason of course, especially in the shipping area, but what my customers may pay $8.95 to ship I pay around $6 give or take.
We always put in the approx. box size we are going to use, but if under 1,728 cubic inches over all size doesn’t have to be that accurate as long as you stay under. It’s more the wieght. We have a chart we go by and depending on the overall boz size we enter [always is about 2″ bigger all around than the bare object itself], we enter our estimated shipping weight. Most of the time [90% +/-] we make a dollar to $3 off of our calculated shipping process.
Again all of this is just our opinion .. but the MBA School of thought is more of what we try to go by.
Mike at MDC Galleries and Fine Art in Atlanta
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12/07/2017 at 8:07 pm #28369
Most of my store is calculated shipping, but a fair number of my first class items are flat rate, in 3 classes: small, medium, and large. I find it easier to list First Class postage items this way, it keeps the shipping rate low in the buyer’s eyes and I still make a tiny profit (Mike! LOL) I also have some items that are variables, and so charge a flat rate so that I can add the additional postage cost on if folks buy more than one item.
The saving grace for me in times of rate hikes is that I use the Policies option. For me to adjust any item, I just go to the relevant Shipping Policy, change the price, and it updates every listing with that policy. So, instead of updating hundreds of items, I change about 4 policies.
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12/07/2017 at 8:29 pm #28372
Almost all of my items are calculated shipping for the reasons already mentioned.
When I am listing an item I weigh it and add 1 pound for the box and packing materials. If the item is extra large then I add 2 pounds. Then I add an additional $2.00 shipping and handling charge!
Regarding the handling charge, I started it way back when eBay started charging fees on shipping as a way to lessen the impact of that change. I have had very few complaints over the years and I don’t think it decreases sales on one of a kind items.
For those of you who sell hundreds of items a month adding a handling charge could provide a nice income boost. Why not give it a try? If you find it decreases sales you could always remove it.
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12/08/2017 at 10:24 am #28397
I used to feel this guilty pleasure when I profited from shipping but after all the packing I do, I figure that any extra is “handling”.
I did wonder if handling fees would be an issue. So good to know Utahbill.
And good info on the policy change, Amatino. That is something I have not mastered yet.
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