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I’ve almost completely phased out Fed Ex, but I have some items that still have Fed ex as the main option. I thought this issue had been fixed, but apparently it is not. I had to cancel an order today because the buyer was only charged $24, the label ebay was going to give me was $24, but the ACTUAL Fed Ex label was going to be…$68!!!!! When in doubt, use Shippo to get the actual Fed Ex price. How they can get it right and ebay can’t – who knows!
Avoid Fed Ex and use Pirate ship for all labels USPS and UPS. Pirate ship will have your back in the case of a label cost dispute. Ebay…will not no matter what they say.
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oof. I was just watching a well connected Portland vintage reseller and she said they believe Fed Ex engages in predatory repricing. I did have a huge upcharge on a long skinny item this year that I noticed. I haven’t been notified of any other changes and haven’t been paying attention. I had a huge problem with a UPS insurance claim so I have not been using them.
One Christmas a last minute buyer selected Fed Ex and then Ebay would not let me print the label. I was super nice and went to Fed Ex and paid the rack rate which ate my profit on the gift. For a few years after I shut my store down at this time, but I think I will leave it open again this year and get what sales I can. Most people are picking USPS ground and I only have Fed Ex alone on a small handful of large items.
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Before I comment anything, I’m just going to say I know how to calculate dimensional weight. Anytime I complain about FedEX or UPS’s postage adjustments someone always comments that its dimensional weight. I know about dimensional weight and I know how and when to calculate it.
I agree about the predatory pricing. I do not trust FedEx or UPS. I fully expect a class action lawsuit against both companies at some point. Of course, we’ll probably each get a check for less than $5 when that happens. The last time I shipped UPS I took a video of me measuring and weighing the box with the postage label and tracking number already attached to it in the event UPS comes back with a postage adjustment. I thought about completely taping a measuring tape to each side of the box so UPS can’t come back and say one size was several inches longer than it actually was.
I found out the hard way that Ebay’s postage calculator is unable to account for packages that incur surcharges. For example, poster tubes. The few times I have to ship UPS or FedEx I use PirateShip since they are able to calculate the surcharges provided I select them in the options.
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I had a buyer want something super thin and lightweight but 18″ long for Christmas. Ebay let me pick a Fed Ex express option at a good price and the DIM weight looked ok. They didn’t call it express within Ebay. I think it was a two day option for an envelope. I feel like I will get hosed. They fed Ex guy said they have a special envelope it has to fit in (not mentioned on Ebay). While at Fed Ex he confirmed he can’t make a special note that their employee checked the weight and measurements personally. 🙁 He also confirmed it’s not a good idea to use an unboxed poster tube through them, even though they sell them. I won’t do that again!
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Usually, eBay tells you when FedEx charges you extra; however, I found an extra charge on November’s monthly expense report. I would have to call eBay to connect the extra charge to which item, confirm that it wasn’t for a different reason, and then fight the charge (which I probably won’t win). I just don’t have the time and patience.
I just need to remember to use Pirate Ship for now on which means I should remove FedEx as a choice since Pirate Ship only has UPS.
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I really should look back on the shipping charges and see what happened with Fed Ex this past year. I think I only had one or two notices. The vast majority is all going Ground Advantage and I don’t sell a ton of larger items, so I’m too lazy to deal with Pirate ship.
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eBay felt the pirsteship pinch and FINALLY started passing on the cubic rate discounts to sellers so the difference isn’t as big as it was before. Pirateship is still a bit cheaper than eBay on a lot of labels and that adds up for me since I’m closing in on 2000 labels a year now.
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