Amazing sales as always... love the costume (and of course cassettes)! I have had several of those Big Bens (and Baby Bens) as well... great easy sellers.Some of my interesting sales over the past 7 days:Sealed box of Maxell XLII cassettes:http://www.ebay.com/itm/191923699916Part of a huge lot of cassettes I bought from an estate sale. Paid on average about $0.35 per cassette across about 250 or so cassettes. This box sold for $120.Sanyo C35 Boombox:http://www.ebay.com/itm/191884284412Some of you might remember me talking about buying this on a hunch. Paid $10 for it without knowing if it worked - went with it because it was incredibly clean and well taken care of. Sure enough, it worked. Steven helped me embed the video demonstrating it. After little to no action at $130, it sold for $85 on 35% off sale.1980s Starter New York Jets sweater:http://www.ebay.com/itm/201646516272Start of football season heading into the fall, NFL stuff always sells. Bought this about a month ago for $3, sold for $30 best offer.Great Seal of the USA brass belt buckle:http://www.ebay.com/itm/191850781755I find belt buckles all the time at the flea market. I'll buy them if they're true vintage, big, heavy, have an interesting subject. Bought this one for $2, sold for $21 best offer.Vintage Wesleyan University cocktail shaker:http://www.ebay.com/itm/201624097982Mugs, steins, glasses, etc of universities always sell as well. This was a unique piece that I couldn't pass up - small university and likely not a hugely mass produced item. Bought for $3 at an estate sale and sold for full price $50.
Nice sales, Brian. I am pretty sure I owned that same Sanyo Boombox when I was about 9 years old, or at least one very similar. Do you do well with belt buckles? I have sold a few, but they always take a while and never sell for much more than $20. My sample size is small though.
I generally sell them for $20-$40 depending on what they are... are they real vintage thick solid brass or pewter? Coke & Pepsi do well. Beers do well. USA does well. Naval ships ( like the trucker hats) do well. It's all about how much they cost to get... I'll generally go for it if they are less than $5 cause they don't take up a lot of room.
Thanks. Good to know. I've passed them over because I've always had them be a bit slow to move. But those are some good guidelines.
Love the cassette's. Those things always sell.
hmmmm ... Fri I found a Cassette box, looked over Amazon and it was super cheap. It's still in same spot in the Thrift near me for $.19 each ...
Paulo, what brand (Sony, Maxell, TDK, Denon, etc) and model (XLII, MA-C, etc)? And are they sealed? All that goes into a value. Every maker has cheap cassettes and high end and they can sell for $1 each to $25+ each.
Brian Tuchalski, Great Sale on the Cocktail shaker!!!I usually bypass university related stuff, but thanks for the tip on the smaller schools.
Here's my what sold and packing video for last week:https://youtu.be/cQz8zUKnI4cWhat Sheldon Sold On eBay #15: Antique Brass Sconces, Tin Country Store Display, Swiss Drafting Set I'm glad I filmed my intro a day early as my head cold progressed and the last 2 days have been pretty miserable. Never fun getting sick when you work for yourself and there's work to do. Starting to feel a bit better today.
Great stuff. Here's a little more info on those "ugly" bottles - huge collector market for Wheaton glass (I live very close to the original factory town, so EVERY flea market & sales has hundreds of them). There are quite a few that are valuable, but as you've found those Heroes & Presidents series bottles are quite common:https://en.wikipedia.org/wiki/Wheaton_IndustriesThe good ones:http://www.ebay.com/sch/i.html?_from=R40&LH_Complete=1&LH_Sold=1&_nkw=wheaton+bottle&_sop=3
Good info! I knew that these were commemorative and over-produced and therefore not scarce or valuable. Usually I just donate or yard sale these things, but occasionally I go on a list anything kick. After fees I made enough to buy a burrito.
[Homer voice] Mmmmmghghghhhh... burritosssssss.
I'm a 5 minute walk to an El Salvadorian restaurant and a really amazing Mexican restaurant. So I tend to count small profits in burritos and it makes me feel better. :)
Sheldon I liked your brass colonial sconces. I would have called them Pennsylvania Dutch, but you sold them for more than I would have had the hutzpah to ask.
I just got sick myself actually. I'm hoping I feel at least good enough to list things tomorrow, as I have several things that need to go up.
You're audio/video problem is fixed Sheldon! All was great on this video. Loved hearing your little girl laughing at the end...nothing like hearing kids having a good time doing something simple to warm the soul:)
Thanks for letting me know the audio sync was resolved for you. I exported the video with some different settings this time. It's good to know it worked.For me, working for myself is all about being able to own my time and take time to be with my family. I never want to be so busy that I don't have time to enjoy life with them. I savor every moment. That's what it's all about. That's Erin, my 7 year old at the end of my last 2 videos. I have a 3 year old son, Cian, who will make it into a video soon enough.
Great, professional looking video - and the sync issue is definitely fixed!! I've been posting my What Sold videos, for what they're worth, but I don't have the voice or the smoothness as you or Steve. I need one of those box sizers. It's on my list of things to get from Amazon. I think I have the $49 worth of stuff to buy. Eventually, I'll get a better scale as I have to weigh items over 11 lbs by weighing myself and then myself holding the box (then I add half a pound just in case). Also one of those shipping label printers - I know that there has been discussion in the past about the pros and cons of different models. I need to make more money first; maybe after this 4th quarter I hear about.
Enjoyed your video as always Sheldon. That is a great idea to put that note in the mailbox for your postman. I have done package pick up a few times but my mailman comes so late in the day that I prefer to take it myself. Your daughter is a cutie pie :)
Steven, Brian, & Sheldon- Thank you all for taking the time to post your what sells info. I always learn something and appreciate your generosity.
Anytime! It's the only way any of us learn.
I have a friend coming over this weekend for a little help on starting a new Ebay business, since he has suffered a financial setback recently. He needs to get things up and running ASAP. Would any of you SL'ers care to offer any helpful tips for him?
Maybe just walk him through one listing, start to finish. Ask him to bring something he would like to sell. Help him set up his account. I would be careful not to overwhelm him with too much info to start. Then of course direct him to this plethora of information!
Danna Crawford has some very basic videos for beginners on YouTube.
I would suggest they look at stuff around the house to sell as a way to start learning the ropes.
I was a little bit intimidated by all of the shipping nuances at first. If you helped your friend set up a station and order/gather materials, have him take notes on the weight cutoffs for first class and priority mail, explain which service you use for different weights, etc. that would be quite helpful I would think.
Does he already have an ebay account? If he has never purchased from ebay, I usually tell my "wanna be sellers" to open up an account and buy a couple of low cost items they need...just to get a feel for how the whole process works from the buyers end. I think it makes it easier for them to understand the selling process. AND it will get them a few feedbacks to start with on their account.
Thank you. The best thing I've done for him so far is have him read SL. He will appreciate your kind comments.
Here is that weird pair of patchwork RL jeans someone posted recently, currently on the RL website;http://www.ralphlauren.com/product/index.jsp?productId=99535956&utm_source=PerfDisp&utm_medium=Remarketing&utm_campaign=Netmining&utm_content=Dynamic&utm_term=Children-Girls_7-16&CAWELAID=120209620002599065
We sell a lot to RL for use for inspiration for their lines. We used to joke that some of the clothing from their Rugby line made people spend hundreds to look like home,ess hobos
Looks like the patches are scraps of RL fabric. Maybe as a company they are thinking recycling or reusing their scraps from other lines of clothes! :)
Here is the random question of the day. I sold two ships in a bottle today to the same buyer international. I have never shipped something like these and my concern is the ships inside the bottle get knocked around and break. Do you think it's a wise move to put tissue paper in the bottles so the ships don't move around or could that mess them up?They sold for $50 each so I want them to get there in one piece!http://www.ebay.com/itm/Vintage-Decorataive-Hand-Crafted-Ship-Bottle-/161974446416http://www.ebay.com/itm/Vintage-Decorataive-Hand-Crafted-Ship-Bottle-/151979748161
This comment has been removed by the author.
Sorry to be rude, but do NOT Do that, it could damage the ship. Plus, if pellets get stuck inside the customer will be pissed. Immobilize the bottle in the box by using those styrofoam brackets certain Electronics come in. Dumpster dive Best Buy, Walmart, or trash day, styrofoam bracket, big bubble wrap in box. Then box THAT box with cushioning. It should make it.
Omg this week has been abysmal. 3 total sales. And their not even high dollar sales. I have 1400 items in my store. What the heck is going on? It has never been this bad. It's like the cooler weather took my sales with it. I have all weather items so I'm not a one trick pony store. Oh well what can I do. It is what it is.
did you check to see if your account was one of the ones that had the Paypal payment settings turned off?
Hey Cheryl, can you point me to that discussion or elaborate? I just checked and our Offer PayPal was turned off. Who knows how long. I would appreciate any info. On this and it affects/ affected sales
Eve, this was in the comments from Sunday's Podcast. Let me see if I can find it.
Eve, here is the youtube video. https://www.youtube.com/watch?v=diV8rOFglVo
Thanks, I owe you YUUUUGGEE. (I can't figure out why nobody thinks I'm funny when I say that) anyway, thanks :)
My PayPal settings were all set to "no" as well, but I've been having my usual trickle of sales all along, and buyers have been using PayPal to pay. Just to be double-sure, I turned everything on. Waiting for the sales tsunami. ;-)Thanks!
My settings were set to no as well but I fixed it a few days ago and still nothing. I can't pay bills on a 50 dollar week. Yikes.
Like Kate, my settings were also set to No which begs the question, how were people still buying my stuff and paying with Paypal? And my sales were slower than normal but haven't increased all that much with the settings fixed. Its all a bit strange
Anonymous, how much have you been listing?
Steve I just watched the video. How wonderful to see the kitty and dogs so sweet together. A big Awwwwwww!
Summary for the week:- After couple of trips got disappointed with newly fond Thrift. Relatively large, packed, pricey. Definitely not spending time on clothes anymore- Experimenting with game and puzzle pieces. Got a pile of old and vintage for $3.- continue to invest on growing inventory. minimum of 500 items for a continuous flow and about $2000 for decent flow are directly connected- bad week for sales, even worse for picking, at least had a $1000 order for my retail arbitrage (my last sales on that, even though off line, I am giving away some VeRO risk)- found a great Louis Vuitton authentic today, however a top VeRO issue generator on eBay todsy- other experimentation was Ties, after previous discussion decided to spend the time at the usual GW on a humongous tie rack, was aiming at one good tie, found zero- found my second on line auction, this one is remote but is fantastic, two items are not even here and already sold, this auction does not happen periodically like my weekly one, wanted to find more- sourcing in my area is not half as good as most of you
Paulo I have written about my own issues with picking here in the Seattle-Tacoma area so I understand completely where you are coming from, we have 2 thrift store chains, Goodwill and Savers and both seem to be competing to see who can charge the highest for some things, LOL. I am also right there with you on clothing...ugh...there can be high rewards (almost all of the high flyers on this forum are clothing vendors) but the rate of problems with clothing is high too, I pick up a bit of it, but I hate selling clothing, so as tempting as $1000-$2000 weeks sound, I resist. Online auctions are a good alternative for those of us who live in areas with high prices.
OmfugX: Do you ever get down to the Puyallup area? I just stopped by a little thrift shop Granny's Attic on E. Main for the first time. Found a few good quality and great condition men's clothing items. But they had no clue on how to handle not charging sales tax, I asked them to call the owner which they did. Their machine couldn't handle it, so they had to ring it up with tax and I just paid the amount without and the mgr/owner would have to manually adjust their books. I wouldn't make a special trip if you are not close, but if you are in the area, you might try it.
OK, I just accidentally clicked on arrange by views instead of watchers - and it worked. This is the biggest totally insignificant news I can think of. I haven't read the last few posts or comments, so maybe this is old news to people. When it arranged by views I had the same feeling I had the first time I won a solitaire game on a computer and all of the cards did their falling animation. I'm laughing at myself for even bothering to write this, but if there's any place to mention this, it's here. ;) Cheers everyone.
Actually this is a huge. I've always wanted to sort out inventory by "views". I always wondered why they didn't enable this. A good sign that they keep re-writitng (and hopefully strengthening) their code base.
OHMYGOSH!!! Thanks for sharing! I've always wondered why we couldn't sort by views. This must have happened yesterday, because I just tried to sort by views on Tuesday:)
This is great! I wonder when they changed this? This is now a huge tool to get your struggling listings going.
the ability to sort columns has been a feature from day 1. i made a post recommending the use of the custom/sku column. it had imgur links so maybe got filtered. jay, if you could have a look when you get min that would be cool. i dumped the links, so can't repost
This is how I learned that my vintage Fisher Price toys from the dump were more interesting to buyers than my original art by listed artists. Yes, an existential crisis ensued. :-)
Kate you are funny. Unfortunately I don't see this option yet, but hope I get it soon. I really should do some housekeeping.
Does everybody not have this ability? In Active Listings, just click on the column heading "Views" ... I'm surprised cuz I've always had it. Sucks if it isn't universal.
I just found the customize option in the upper right hand corner and added views.
The post was about being able to order the "Views" column from greatest to least or least to greatest. If the person writing about the "discovery" didn't have views enabled they wouldn't have been able to click on it accidentally.
Great info, I did not have views enabled. Now, I start to wonder why my highest viewed items are not selling. They are not my highest priced items or even what I would consider "popular" items but something is drawing people to them.
Hurray! Thanks for sharing this info Anonymous. I had been hoping they would fix this.
Here my eBay Sales video:https://youtu.be/8CStINzoqpk
Thanks for the video! I have heard that Killer Bunnies is a pretty fun game, I hope they fly off your shelf. I like that you share a lot of information about each item in such a brief, clear manner.
I looooove killer bunnies and there's so many different versions and can be hard to find.
I need some fast help! How can I research a buyer's history to see if he has a pattern of asking for returns and/or if he has bought similar items in the past? Isn't there a website outside of eBay with more detailed info?
There was but that got closed down. I'm debating asking for their code, scraping eBay via an anonymous proxy and then offering that service on the dark web, but it's not a priority.Anywho, check their feedback left for others. Sometimes u can tell that way what kind of buyer they are.
Memories, memories with the clock. Much prefer my IPad though. Spent much of September developing a website to sell on besides eBay. Many years ago, we had this basic web page that people could look at, then EMAIL us, tell us what they wanted to buy, and send a money order or combine their order with their eBay purchases. I will imgur it for a laugh when I get to it. Miraculously, people bought a ton from that site. We even had a dancing bear gif on the purchase page. It was really lame by today's standards. I'm hoping to get that up soon. In the meantime, its same old same old. Here is a pre Election edition of what I sold. http://youtu.be/t4GKnJK6IQ4
Thanks Eve, I love your sense of humor! I will try to remember not to drink before bowling and potato sack races.
Eve, great video. I think that all the information about listing price, best offer, length of time listed -- it's all super-valuable and interesting. I'd keep it. Thanks so much for doing your videos.
Thanks so much for continuing to include your sweet pets in the videos. I see the cat is quite the popular one! This is such a treat for us pet lovers! :)
DITTO! Made me smile on this sad day ... going to a close friend's funeral now. I'll keep that picture in my mind so I don't flood the place with my tears.
Thankful for another normal week here in our little corner of Ohio. A few of our more interesting sales this week.Took a best offer of 50.00 on this sweet Madonna, found her in a thrift store, probably paid 3.00, buyer said she purchased her to use in for a fund raiser:http://www.ebay.com/itm/Antique-Chalkware-Flower-Madonna-Mother-Mary-Roman-Art-Robia-Ware-Rare-Hummel-/262638165332?rd=1Listed this last night, sold last night. Paid 50 cents at a thrift store, took a best offer of 20.00 because the buyer sent me a sweet message with her offer: http://www.ebay.com/itm/Vintage-Tree-Bark-Picture-Sallman-Head-of-Jesus-Christ-Wood-Slab-Wall-Decor-/252561523573?rd=1Another baby plush, this one sold for full asking price of 54.99, bought in a thrift store for 75 cents:http://www.ebay.com/itm/VINTAGE-EDEN-LOVEY-SLEEPING-BABY-DOLL-ROSE-FLOWER-FABRIC-DRESS-PLUSH-TOY-15-/252458780511?rd=1And, lastly, I have no idea why I asked 64.99 for this Idaho t-shirt, maybe because it was a beefy-t:) Took a best offer of 30.00. Paid 50 cents at a garage sale:http://www.ebay.com/itm/Vintage-Hanes-Beefy-T-Never-Worn-Shirt-Taters-Boise-Idaho-Potato-Sun-Glasses-/261941128459?rd=1
Great sales! I sadly would have passed by every one of these items. Thanks for sharing.
pam n, that's my favorite part of sharing our what sold videos and items...learning what others sold that I would have walked right past:)
Nothing earth-shattering in recent sales for me, but here are a few:https://www.etsy.com/listing/462781623/1930s-bristol-blue-glass-bead-long?ref=shop_home_active_1paid under $10 at a warehouse antique sale and sold for $75. The interesting thing about this sale, which happens periodically, is that the dealer sells on ebay also, plus one of the biggest shows on the West Coast, and apparently buys out estates, and he still gets enough good stuff to do these periodic sales--I eagerly go because he has great stuff and it is cheap! https://www.etsy.com/listing/277246986/vintage-1960s-mens-swank-brown-leather?ref=shop_home_active_3I always pick these up and they always sell, found at a thrift store for around $4 and sold for $30https://www.etsy.com/listing/466069698/exquisite-vintage-antique-gold-filled?ref=shop_home_active_6found in an auction box lot for around $2 and sold for $55. I got the entire box for about $25 with fees and it had several good things in it, if this had been a box lot of rhinestone jewelry it would have gone high at this particular auction which sort of amazes me because I find that most rhinestone jewelry (with the exception of certain marked pieces) is out of fashion.https://www.etsy.com/listing/244646254/1970s-retro-8-track-stowaway-lazy-susan?ref=shop_home_active_7LOL, this was definitely a "long tail" item (took over a year to sell) but one which I saw J&R sell, so picked up cheap at a thrift store and sold for $30.The last week on ebay was meh..2 non paying bidders finally paid (sales last week added up to $433, so not bad.) Shipped a breakable thing yesterday to Italy, it didn't go GSP unfortunately and with shipping added up to $100, so nervously await the outcome, I haven't had any issues shipping to Italy, but have heard horror stories.
Thanks for sharing your etsy sales, omfug. I'm going to take the plunge and get some items up this week. One question - do you package items differently for etsy as opposed to ebay? My sense is that etsy shoppers are more concerned with aesthetics, so I'm wondering if I need to invest in some colored tissue and not reuse boxes.
nope. don't do a thing different for etsy, no fancy packaging, etc. I think that "curating" for vintage is a thing of the past there, I don't do anything special and I do fine.
I'm glad to hear you say you don't curate. I had an offer to join a vintage team and really don't enjoy the work that goes along with it. I declined.
Have an off "what I sold" topic. Has anyone else gotten the notice from Bonanza that they have launched a GSP-Global Shipping Program? Have you signed up, any issues or thoughts? Looking over the info. it seems fairly straight forward and a duplicate of how the Ebay program works. It is even administered by Pitney Bowes and the local shipping address is the same in Erlanger, KY. Just wondering before I jump in and later find out any problems. mc in atl
Omfug X, I am AMAZED at how well you do on ETSY! I have been trying to list more but my sales are rare, not even one a week:(Thanks for sharing your what sold items...my favorite was the gold bracelet.
Enjoyed Steve's video, as always. I haven't looked at any of the other ones, yet, but here is my latest What Sold video. https://youtu.be/IpbkZ23i0Y0
Thanks for sharing your video Sharyn, great job on that clock. I've only seen one tarot card set, ever, and it was too messed up to bother with. Good find!
there has been some recent talk about managing inventory & using some of the features in seller hub. the new seller hub allows you to sort columns, arrange the order of columns & even add new ones. i think it is worthwhile to play around with this functionality & find the views that work best for you.here is one suggestion if your not using any outside software for tracking your inventory. many sellers add a note to the title or description field as to where the listed item is located in their inventory. i have started managing listing date/cost/inventory location in seller hub. i added a "custom label (SKU)" column to the "manage active listings" view & the "awaiting shipment" view. here is what it looks like:http://imgur.com/a/91Y2Lyou can put whatever you want in this field. for me, these are the 3 most relevant pieces of info.now i can scroll through all my active listings & know how old a listing is, what i paid for it & where it is located all in one place. i have added the same column to my "manage orders awaiting shipment" view. so i never have to click back into the listing & find my "inventory coordinates". its all on one page. makes picking & packing much faster & easier. i almost always enter this information when i am making the original listing. however,it is very simple to add/edit this info from seller hub afterwards as it doesn't force you to open up the entire listing again.http://imgur.com/a/OdpeU
I love that eBay added the custom SKU column. This is the perfect place to put a custom code that helps us find the item in our inventory.Question: do you trust that if you put the SKU code on the item that it will not get "lost" by eBay? My fear is that somehow that info will get lost over time if the item gets relisted, etc.Once that location SKU disappeared, you wouldnt know where to find the item. That would be a mess.
Jay,The SKU is nothing new. It is the Custom Label field that has been available since as far back as 2007 that I can remember. They just recently added the SKU notation to the label. Originally this field was only editable and viewable for users of TurboLister and File Exchange since both programs required an identifier. I don’t know when they added it to the UI. I don’t use the eBay UI much, if at all. I don’t see this field going away any time soon. I never had a problem with it and like I said, been using it since 2007. I would really like to see this field on the Order Details. I use this 1 page form as part of my bookkeeping record. I just prefer not to have to manual write the SKU# if I don’t have to.
@Jaylegit concern. once you assign a value, it doesn't go away no matter how many times you relist or sell similar. remember that is part of your actual listing & you are just displaying it now in seller hub.http://imgur.com/a/TQeR9
Thanks Monsieur Apex Predator.Currently, we have all inventory stored in bins by "similar" items. It's clunky for sure, but we've only ever lost 6 items out of 15,000 sales. Our plan is to get all our inventory in one building sometime this winter or early spring. Be great to implement an inventory system that could be taught to someone. Every item has a number and could be put in any bin. My fear is that if those inventory location numbers were to somehow get lost from the item page, we'd be in real trouble.
eCommerce 411, I guess the SKU column is new when listing on the site. Before, I only ever saw the "notes" where you could add info for yourself. The new SKU column makes it less messy. We have 5000 items listed, but we've only ever listed on the website. That large inventory number only happened one item at a time. We rarely list more than 30 items in one sitting. It's the drip drip method. The eBay site is actually easy to use. We would never pay a 3rd party to list.It sounds like you're pretty technical and have used parts of eBay that a casual user wouldn't. It's not necessary to share your numbers, but I'd love to get a sense of what your volume is since you're using File Exchange. Isn't that used to upload hundreds/thousands of items at a time onto your store?
@Jayi do the sort by similar thing also. i think many re-sellers do. i have bins that are just hats, for example that i call hats1, hats2, hats3 etc..etc... when i list an item i just assign it one of those bins in the SKU field & i am done with it forever till it sells. i also include what i paid for & the original listing date so i know how old the listing is after many re-lists/sell similars. i also have bunch a bins called smls1, smls2, smls3 (for smalls) and put all the random little things i list in there. the bottom line is your inventory has to be just organized enough to so you can locate it.
@JayActually, I looked at my oldest eBay account and I started in Feb 03. That was when I sold stamps and I needed to get about 4k items listed quickly. File Exchange and TurboLister were the only free options available. File Exchange at the time didn’t catch errors as it imported into eBay. Basically crossed your fingers and hoped everything was configured correctly as you pressed that process button. So up until the last 18 months, I was using TurboLister in conjunction with MS Excel to list on ebay.“Pretty technical” is probably an understatement. Which may explain my love-loss with eBay. Normal things just don’t work in eBay’s world.I’m hesitant to post my numbers for many reasons. Most of, all the income generated in reselling is derived from many sales channels, so what I do on eBay is inconsequential. Besides, I still consider myself an ecommerce hobbyist trying to build this into a viable business within the confines of best business practices. And lastly, maybe because I’m living in two houses that are 900 miles apart and I’m juggling with inventory at both locations. This last one is a real stresser because this alone has violated my cardinal rule of having a set minimum of unlisted inventory.
Jay, The trick is just to use a spreadsheet. I know you guys are using go daddy. Maybe you can add a field there? Otherwise, a simple spreadsheet will keep all of the info you need and it will never "get lost" by ebay (or go daddy for that matter). The most obvious nice thing about using your own spreadsheet is that you can enter whatever info you want. It adds about 20 seconds to the listing process to use your own spreadsheet. I wrap my items in saran wrap (one professional roll at costco lasts forever) and/or bubble wrap, and then stick on a SKU label (inventory number, bin code, short description) on it. That adds another minute, give or take, to the listing process. I mix most of my items except hats and perfume. I also like to pre-box anything that fits in a padded flat rate or smaller. Putting the work in before-hand is only a slight PITA, but pulling a ready to ship package and slapping a label on it is pretty nice. I imagine that would be very nice for Ryanne when you get home from a trip.p.s. I'm math phobic and didn't know anything about spreadsheets before starting one. I just youtubed it. It saved me a lot of time figuring out basic formulas and layout, etc... My next step is to learn some easy ways to output the data, so I can really use it and not just view it. I was tempted to get the one people have spoken about here over the years, but it turns out you have to buy a new one every year, and you can't aggregate the data, so getting a multi-year view of how you're doing is impossible. That last one was a total deal-breaker. It's really too bad, because it looks like the guy did a good job and it pretty much does what I want. If I did the business you guys did, I might hire a spreadsheet wiz-kid to just make me one. Or just contact the guy who is selling his and make a deal. it would be worth quite a bit with what you would save on go daddy and you wouldn't have to store your most private info on a corporate cloud - though I know you're not too worried about that.- cheers
it IS a spreadsheet. what do you think the various views in seller hub are? facepalm.gif
That's not what I'm talking aboutreadingcomprehension.gif
what are you talking about exactly? it reads like your suggesting he (and others) build a separate spreadsheet so he can have a field for inventory location.
Your communication seems a bit agressive and the facepalm thing rubs me the wrong way, but I think you are earnest, so I will give you an answer.1. Re: previous SKU discussion: The SKU option has been on ebay a long time. The new part is that they added it to the listing page, so now you don't have to go back to the active listings and enter it.2. I don't want to get into semantics, but the ebay GUI is not a spreadsheet. It shows some info in the manner of a spreadsheet, but a spreadsheet is a powerful piece of software that can be used to keep track of millions of data points - and then it allows you to manipulate those data in many many ways. That's not what ebay offers us. They may have something like a spreadsheet on the back end, put we get something that is barely customizable and will not keep track of and/or output all data the way we want to see it all. 3. ebay does offer the option to download and import sales and other data into a spreadsheet or proprietary bookkeeping software like go daddy bookkeeping software - which also connects to banking info, etc.4. Jay mentioned he had reservations about keeping some inventory info on ebay, so I suggested he could easily also keep that info on a spreadsheet. That led me to think that he could also keep other info he wanted on there as well. Info that ebay doesn't keep track of or give you a space to keep track of - like much of the info people like to keep track of, say, in a spreadsheet.5. That led me to thinking about the guy who seemed to have solved many of those problems with his spreadsheet programhttp://www.easyauctionstracker.com/He markets it to ebayers. I mentioned the reasons I haven't purchased it. I mentioned my simple spreadsheet because it enables me to keep track of what I need to inventory-wise, have all the extra info I want (date purchased, purchase price, ebay and paypal fees, net profit, etc.), and have something to give a CPA if I ever go that route. It keeps me from giving money to a third-party corporation like go daddy and keeping even more of my personal info in the cloud. I don't have to worry about them messing up my data, their servers going down or getting hacked. I don't begrudge anyone who uses them, but I do know that you have to "teach" the program things and enter in some info yourself. It's never fully automatic. Also, you have to check for errors and then fix them. I would just rather set-up my own simple system and add what I need as the need arises.6. I am small time compared to R&J, so I suggested they could take it to another level and hire someone to make a spreadsheet that would do everything they wanted, or they could even contact the guy I mentioned above. Just suggestions, or stuff to keep in mind for the future. They sound pretty happy with go daddy, so I'm sure they will stay with the "if it ain't broke..." motto and keep doing what they're doing.7. I think that's about it.
Oh boy, because we're six hours ahead, you guys were busy while we were sleeping. I sent MAP (Monsieur Apex Predator) a note offline to help him/her understand that we can all have different opinions without taking jabs at each other.Anonymous, your last post is exactly spot on. With an inventory SKU system, I'm concerned about relying on storing that info in eBay. We've had random items removed from eBay for various confusing policy violations, and this would erase the SKU info. eBay is also not the most stable of platforms as we all know. I could see a server hiccup cause damage by some lost fields.So about your spreadsheet.--How are you interfacing with it? I assume when an item sells, you search the title and see the location field.--Do items gets deleted when the sell?--Does this add up your COGS for the year?--How are you organizing items that have been listed for more than a year?
@ Anonymousthere is no semantic discussion to have & this is really not a matter of opinion. i have been building spreadsheets & databases for 20+yrs & i am not a programmer by trade. that's how common databases have become. the display IS a spreadsheet & you can interact with it exactly like a spreadsheet provided you know what you are doing. i mean, what do you meant to tell you? to go take a course on tabular data?a course on encryption, so you understand how cloud data is handled?
jay,not neccessary, i have switched back to lurk mode.
Anonymous, WOW there’s someone here as anal as I am. I use MS Excel for inventory control as well as 80% of my prep work for listings. Besides keeping track of customer data, transactions, and loads of other information, fields I’ve added is, date when item is listed and storage location. I also download monthly eBay sales data and well as traffic information and that is all summarized per SKU. It also helps using conditional formatting to make issues standout. Like date listed > 18 months and average views < 6. Everything reconciles back to my Quickbooks. Excel is my Sellers Hub. It shows me in detail, sales, COG, COGS, Customer sales and those SKUs lacking specific criteria. Your background sounds much like mine, but it was part of my trade.
I love Halloween! And no one lie to yourself...without hipsters, most of us would t have this job...my sales from last week. https://youtu.be/k-FPG7YEkHMAlso, I hit 100 subscribers this week and I'm pumped! Here is my celebration video:https://youtu.be/1AZuL-NPgAE
I've sold a couple of things in these categories recently...Gustavsberg Potteryhttps://goo.gl/GoQReYStudio Pottery Mugs (mine had an unknown signature and still sold well)https://goo.gl/8kQPA8Monre Salt Works Pottery is a good brand to know(I found a plate at the dump a few months back)goo.gl/EvpPn8Gaudy Welsh pieces can be desirable.https://goo.gl/EBkflN
Cool stuff - especially the Gustavsberg. Thanks Kate!
I was on a roadtrip in my VW Camper for close to two weeks, but still sold 10 items while traveling - love it!Nothing too crazy, but here are a few interesting sales.This Charga Plate was in a box of random stuff I got at an estate sale. Only fetched $20, but I thought it was cool. This is what charge cards looked like back in the day.http://www.ebay.com/itm/311694505636Spotted this Star Wars model instruction sheet at a sale. I'm picking up more paper ephemera due to the ease of storing etc. Amazed that a sheet of paper can fetch $20.http://www.ebay.com/itm/311650598740Cool vintage brass boot candle holders. Paid $5, accepted $33 for them.http://www.ebay.com/itm/311625916903Spotted this vintage boom box at a yard sale, plugged it in and it didn't work, but gave the seller a couple bucks anyway (they were cleaning out an elderly relative's house who needed $) I hoped it might be super rare, but research proved me wrong. Despite all the things wrong with it however, it still sold for $35 for parts.http://www.ebay.com/itm/311684797156I like vintage travel alarms and pick them up when I spot them. Turns out that this blue one is rare, sold for $50http://www.ebay.com/itm/311634981361I found this plaque with wood from the USS constitution at an estate sale of a former Navy shipyard worker, with lots of related memorabilia. Hard to authenticate, but believe it's probably genuine based on the context in which it was found. Spent $10, took a best offer of $130http://www.ebay.com/itm/311657012541
pam n I've never saw one of the charge cards with holders...thanks for sharing. We are getting ready to leave for a 3 week road trip in our "mini-van turned bed on wheels" so I was tickled to hear you just returned from one in your VW van. Where did you go? We are headed to the state of WV. We drive though it several times a year on our way to GA to see the grandkids but never take the time to stop and look. This time we're taking 10 days on our way to Georgia.
That's great, Cheryl! Oddly enough, I camped for a couple nights in WV myself this trip, had never been through the state before. I was visiting friends in OH and then headed to Ithaca, NY which is, as the bumper sticker says, Gorges. In WV, stayed in Big Bend campground next to a river and near Harrisville, where Berdine's Five and Dime, the oldest continually operating store of its type, is located. Fun place, def worth a visit if you're in the area. Also visited Morgantown, which has some good craft beer (visited Iron Horse Tavern) if you're into that sort of thing, and camped at Cooper's Rock State Forest. Pretty place, would have liked to explore more but was only there for a night.Have a great time on the road, and enjoy the cha-ching sound as things sell along the way!
Pam n. Thanks for sharing the places you went. We are fine tuning the trip now and I'm going to add Big Bend and Cooper's Rock to our list!
looks like kitty has her own spa set up :)
Please indulge me, but I just have to share this sweet message that I just received about a recent sale, because it just about brought tears of joy to my eyes:Hi Pat!Had to write...this sweater is good enough to eat! I absolutely love it! Truth be told, I had intended to give it to my sis, as I thought no way on God's green earth I'm a medium, but it actually fit. I've been losing weight, and although I have a few more pounds to go til it's loose, I'm keeping it..lol. It's the most beautiful sweater I own.Thank you again for the break on the price. I haven't bought myself anything new, if you don't count secondhand or Walmart..haha..in years. So this is a real treat! You've been wonderful, the packaging was fantastic and the personal note was appreciated. I think I told you, I'm online as well on Etsy (jewelry) and I like to get "personal" with my customers. I'm an informal kind of person, and feel that most of us are just alike in more ways than we're different.So thank you for adding the personal touch to this transaction. Have a great day, and I'll be back! If you get any more of the Icelandic, I'm in!
thanks for sharing Pat Smith! I'm love reading about feel good moments:)
Wonderful! You obviously make your customers feel special.
Thank you, Cheryl and Linda!
Wondering if anyone can provide advice on how to get subscribers?
Why are you concerned with subscribers? The overwhelming majority of my sales are to new customers. You'd have to be dealing in a very specific niche to really get any benefit from subscribers.
While I agree with Retro Treasures that you have to specialize in something very specific for subscribers to matter, there are things you can do. Post to a blog or Tumblr, be active on Pintrest, comment on others' blogs/Tumblrs, start a FB page, start a podcast, do what sold videos. The key is that you can't just expect someone to follow your store for no reason. Provide some value back to the follower - advice, tips, tricks, what to buy, etc. Even the biggest companies aren't successful on social media if they only post about their products - the biggest uplift is when they give back with charitable work, tips, video content, etc. Model yourself after them. And PS... it's not going to happen overnight! You'll need a slow ramp up - just ask R&J, Steven, Sheldon, or anyone else on here that has done something similar.Good luck!
Just got an email from eBay putting me into that eBay pilot Program for returns.Here is what it says in case anyone is curious:You've been selected to participate in an exclusive eBay Returns Resolution pilot. This new program gives sellers more control when handling returns for not-as-described items. Beginning October 3, 2016, here is what you can do if a buyer incorrectly chooses "not-as-described": 1. Use the new "Decide what to refund" option to select the amount you want to reimburse your buyer. 2. Choose whether or not to deduct the original shipping cost, return shipping cost, and/or your predetermined restocking fee. 3. If you believe your buyer misused the returns process (for example, you received a damaged, entirely different, or used item back), ask eBay to step in and help. Depending on the situation, we can provide coverage for sellers in the pilot. Tip: If contacting Customer Service, be sure to mention that you're in the Returns Resolution pilot. You will be enrolled in this pilot automatically. To opt out, email the eBay Returns Experience Team. For more information on the pilot, check out our FAQs. The insight gathered from this pilot will help us improve the eBay selling experience. Thank you in advance for your participation. The eBay Returns Experience Team
Boy, could I have used THAT program the last couple days! I can't stand that eBay almost automatically decides in a buyer's favor in a not-as-described returns case, disregarding the "preponderance of evidence" that is used in, for example, small claims court. My case was a GSP item, so I would have to refund all the cost, including the international leg of shipping, PLUS pay an exorbitant amount to have the item shipped back just to prove that it was a false claim. In the end, the buyer offered to settle for half of his entire cost, which is nearly everything I received, and he keeps the item of course. So good for eBay in trying to find a solution to these kinds of issues.
I received one as well on one of my accounts. I don't know why. Fortunately, never had a return in the 2 year existence of this account. eBay should have done their homework and offered this to accounts that frequently have returns and would have benefited from this feature.
That sounds promising, Eve. Thanks for sharing.
I sell online full-time, and I really struggle with how to take days off. With a normal job, those days are just given to you. Selling online full-time, you just tend to mix up what you would do on days off with what you do during the day to work. Time is mixed up and endless.This is a question only for those that sell online full-time as well. How do you completely detach from working like this for a day or two? I give myself off a lot of half-days and occasionally full days, but I know I am not getting as much time off as needed to really even recharge a small amount on a consistent basis.
The short answer is just do it. With eCommerce when your store is open 24/7, the only thing you don’t have control over is when a buyer buys something or the buyer has a question or need to resolve an issue. This also goes for anyone that works for themselves and doesn’t have someone to backup them up. You are always at the beck and call of a client. The question is to ask how important are those situations and what you need to have at your disposal to reasonably attend to the situation when you are away.
I find that certain aspects stress me and some don't. Matter of fact, some aspects of this business I find quite therapeutic. It is relaxing to clean, photograph, and list shoes for some odd reason for me.You may not need a full day off to de-stress. Take a day to do only things you enjoy doing so you are still productive. If shipping is your stress point, change your handling time to 3 days and take 2 days off from shipping. 3 day handling time is the only thing keeping me sane right now.
I think having a full-time eBay store is about crossing a big gap. And for us, that was having at least 500 items in our inventory. Once we hit that number, sales would happen daily even if we didnt list.But as Steve said, we don't mind that eBay is a seven day a week job. It's just part of our lifestyle. We always spend at least an hour or two doing little eBay tasks. If we ever want to spend a day on another project, no problem. But made no mistake, we do have to put in the hours. A 40-hour week in normal when we're in eBay mode. On the other hand, the larger inventory you can amass, the more flexibility you have. Currently we're on a four week trip and wont do any eBay. Sales are slower, but we're selling all month. When we get home, we'll start shoveling stuff back into the pipeline.
I put in a lot of hours (60 is the norm) during the week and take off most weekends. I travel to my folks house or our vacation home for the weekend. If we stay in town I find things to do with the kids or catch up on projects around the house. You should be able to take off Friday night and have minimal interaction with ebay or amazon until Sunday night or Monday morning. At least that's what I do.
That's a great question, almasty. Sounds like the answer is to extend your handling time, and then "just do it."
Thanks, ya'll, for your advice! I have nearly 6,000 items listed on Ebay currently, so taking time off won't cause sales to grind to a halt. I think I'm going to aim for more of a Michael D. sort of thing. Put in an additional hour or two a few days a week in order to take off at least 1 full day each week, guilt-free. It just ain't worth it to work yourself to exhaustion.
I know exactly how you feel, I wrestle with this situation all the time. I try and see it as being able to drop whatever work I might have planned if something comes up, I can always make the time for any distraction.I do feel pressure to be busy with something eBay related though, taking the weekend off to me is not listing but still packing and usually some kind of sourcing. But I like it, it doesn't seem fair to work a job you don't like just to enjoy a couple days off, I like my job 7 days a week and people outside this business don't understand that.I'm taking an island vacation next week and I'm practically kicking and screaming about it, but I will enjoy it.
Man I am finding best offer so frustrating lately--it seems as if most ebay buyers fully expect you to take half of what you are asking, sometimes on an item that has only been up a few minutes...this cheapskate low-balling must work at least part of the time and I blame the prevalence on ebay of sellers who value their own time at zero or who live in "buck a bag" areas, that would not be me however. I am really rethinking my BO strategy, I have been posting it on items over $30 but I am thinking of moving that up to $40 (I do realize that I can select my own parameters on offers to reject, but for various reasons I don't like doing that), the fact that I have etsy (which continues to do well, and which, thank goodness has no formal BO and thus buyers there aren't trained in the evil art of low-balling) allows me to rethink this issue, otherwise I might get too desperate, LOL, ebay sales remain sluggish.
I can relate. On a bad day I have been known to counter offer at a penny less than full price because the low baller has annoyed me so. I'm amazed that people think that someone who lists an item at $60 is going to take $15.
I guess I don't understand why you let it bother you. I was just lowballed the other day on a jacket for less than half the list price. I countered by just knocking $5 off list price and they happily accepted it.On another one this week I was lowballed on a free shipping item. I declined. Lowballed again - declined again. They made a third offer with a note that said they had bought another item from me related to the same item and asked if I could cut a break based on that. I countered with my typical $5 off and they happily accepted.It takes me all of 10 seconds to view the offer and counter. I'll typically always knock $5 off if someone makes any type of offer. You have to take the emotion out of it - realize that they were never going to be your buyer anyway if they won't work with you on price.Also, establish your own set method to your best offer practice like I have. It helps to keep you in check if you start to feel offended at an offer.
Also, I used to occasionally get upset as well. I want them to be my customer - why won't they cooperate dag gone it!! Lol.I had this one item that me and the buyer went back and forth on. We got down to the brass tacks and I countered back with a fair offer a mere $3 higher and they declined. I was upset so I messaged them and said " you could have just countered back with a firm offer if you are that concerned over $3." They responded by saying "You could have just accepted my offer if you were so concerned over $3." Touche'!I've never gotten upset over offers since that day. It is what it is and I'll eventually sell the item one way or another.
It is hard to not take a super low ball offer personally when I work my ass off to get merchandise--at any rate, just blowing off a bit of steam over the issue. I do counter offer when the initial offer isn't unreasonable, and I have sold a few things recently on counter offer, it is just insulting to offer the dealer a fraction of the asking price and most of these low ballers know it.
It is another example of eBay dubbing real life flea market,,right? Just haggling
You can add an automatic decline at a certain minimum price and then you won't even know you were low-balled.
Why not raise your price on those $30 items with Best Offer? Then buyers who start with half price offers will be closer to your actual desired price.
Linda, I realize (as per my comment) that I can have automatic decline at a certain level, but I would rather not do that. My only beef is that these people think that a dealer of long standing (nearly 20 years on ebay and thousands of comments) would take $5 on a $65 items, what in the world goes through their mind? Suzanne, some items are simply not worth more than $30--my solution is to raise the threshold to $49.99 on BO.
In a way, getting a $5 offer on a $65 item is sort of like the phone ringing and it being a telemarketer. The cha-ching makes your heart race (or the phone rings, and it could be a friend calling), but then -- ugh. It's a $5 offer on a $65 item (or "Stephanie" from Cardmember Services), and all the happy just drains away. Even if you don't personalize it, it can be a bummer.Clearly, it's best not to personalize these things, but sometimes it can just feel like a kick in the guts. I hear you, Sue! But don't let them get to you, and don't sell them your cool stuff for $5, either.
Omfug, I think we all get those irritating offers. Let us know how your plan works. Meanwhile don't let the turkeys get you down. Just imagine the next musical "cha-ching!"
Kate - you summed it up so well!
I need to vent. Question. When does the eBay exclusivity of an item you HAD listed for sale with them ceases? Apparently never. About 2 months ago I had an item for sale (BIN) that the listing ended without a sale. I had yet to relist the item. 4-5 days after the listing ended, I receive an eBay msg from a buyer asking if I still had them available. I responded that “yes I do” but please look at my eBay profile for how to contact me directly. If you are not aware, your eBay profile is the ONLY place you can promote your other sales channels and I promote my online in my profile. Well, the buyer looked on my site, but contacted me again through eBay with an offer for a lot of 11 items. I replied only with that he please use the information in my eBay profile to contact me. After that he did. End result, I sold the items to the buyer through my private online store. No different than similar sales. I sell many items that once had been listed on eBay.This week I received a threating letter from eBay that I may be in violation of selling outside of ebay. I’m pushing back on this one and with each call I have with eBay, they are getting more and more aggressive with me to the point that they are inferring that they have exclusive rights to this item even after the listing ended because it is not in there user agreement when the right of listing ceases… FUBAR
i called ebay and asked about that email about "selling off of ebay" and they said it was sent to all sellers and was generic. which is odd since it sounds very directed to individual sellers. a very strange thing for ebay to do. that being said, you really aren't supposed to sell stuff off of ebay using ebay to message people about your other stores. even if the item is no longer listed on ebay, you're directing traffic elsewhere and obviously they don't like that.
I have been contacted a handful of times to go outside of eBay. Even with offers and more advantages.The thing for me is I consider eBay the ones who made those contacts possible and it is more than fair to pay their fees:Even when asked to change contents of listings I create new one eBay and send the listing link.I, because of my own principle, would never go around eBay.Having said that, what about those many cross selling tools like Bonanza or eCrater? Or even listings we create on Etsy or Grailed with same items listed on eBay?
eCommerce411, My quick take on this is: Sure, you have the legal right to sell the item(s) off ebay. But eBay has the legal right to make rules governing seller behavior on their site. ebay can sanction you as a seller if they believe you've broken the rules.
Paulo, As to multi-channel selling, such as Bonanza and ecrater? Unless the rules have changed, that is not objectionable. From eBay's point of view the issue is this: did the buyer discover you (or your items) through eBay? As you say, if that's the case, it does seem only fair that the transaction go through eBay. If you have an item listed on both ebay and ecrater, and the buyer finds it on ecrater, ebay has no objection to your ecrater sale. But if the buyer sees the item on ebay, and, let's say asks for a discount and you then point him to ecrater, that I believe can be considered a rule violation.
the ebay policy: Policy overviewWe don't allow our members to use eBay to contact each other to make offers to buy or sell items outside of eBay. Also, members can't use information obtained from eBay to contact each other about buying or selling outside of eBay.If you receive an offer to buy or sell outside eBay, please report it.Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.What are the guidelines?AllowedAllowedSellers can end a listing early in order to sell an item at the current bid price to the high bidder.Bidders can ask sellers to end a listing early and sell at the current bid price, but sellers don't have to honor the request.Sellers can use eBay's Private Offer feature to send a customized offer within My Messages to a specific buyer for an active fixed price listing.When selling an item with a fixed price, you can choose the Best Offer option when you list your item, which gives buyers a chance to negotiate the price with you.Not allowedNot allowedSome examples of activities that aren't allowed include:Using member contact information obtained from eBay or using any eBay system to offer to sell any listed item outside of eBayCanceling a listing to sell to a buyer who found the item on eBayEnding an auction-style listing early to sell the item to the winning bidder a price higher than the current bidIncluding contact information or an offer to buy or sell an item outside of eBay within a Best Offer, email message, or other communication with an eBay userOffering to sell an item to a non-winning bidder without using Second Chance OfferIn your listing page or in communications with another eBay member you can't refer to or promote your personal website (including links to home page web addresses that promote websites outside of eBay), sales outside of eBay, or other businesses.
I would guess this section is part of the problem ecommerce411 is facing: "...in communications with another eBay member you can't refer to or promote your personal website (including links to home page web addresses that promote websites outside of eBay), sales outside of eBay, or other businesses."
And I'd also be careful about having a link to your personal website on your Profile page. You can have a link to, say, Facebook, but I think today links to a personal store site are not allowed (I think at one time they were allowed, but this is the latest iteration of the policy, as far as I can find:)RestrictedYou can include links to social media sites, such as Facebook, from your profile.Not allowedNot allowedYour listings and other eBay pages can't include:Links to websites or pages that solicit eBay user IDs, passwords, or email addresses from members.Links to websites or pages that encourage buyers to place their bids outside of eBay. For example, you can't mention "auction sniping" websites, because you have to use your eBay user ID and password.Links or other connections to live chat systems. You may include your chat user names in your listing, but not a link to chat.Links or solicitations to subscribe to non-eBay newsletters or mailing lists.Links to websites or pages offering items that are not allowed on eBay.Links to web pages that offer to trade, sell, or buy goods or services outside of eBay, including other auction-style websites.Links to websites or pages that show material that is inappropriate for general audiences.Quick Response (QR) codes.
Getting off point here. At issue is the fact the item(s) was not listed with eBay at the time. I made every attempt to have buyer contact me outside of eBay.
"I made every attempt to have buyer contact me outside of eBay" right, that's a problem. Ebay doesn't like that.
I don't think it's offpoint. Pretty obviously the buyer contacted you because he had seen it, either as an active listing before it ended, or as a completed listing after it ended, ON EBAY. Active listing or not, he found it through ebay, NOT through your website. He made contact through ebay, NOT through your website. He not only contacted you once through ebay, but TWICE, giving you ample opportunity to create an ebay listing for him. You deliberately took him off ebay. Again, from eBay's viewpoint, the key element is: where did the buyer discover the item(s). If it had been on your website, we wouldn't be having this discussion. But they found it on ebay and apparently asked you to either relist it on ebay or to create a listing combining some other items they also found on ebay (active or closed, you haven't indicated). That is eBay's objection, and I think you are risking some sort of sanction by arguing with ebay about it, but that's your choice.
And , as ryanne says, your attempts to move the conversation off ebay to make an off ebay sale were in themselves a violation of the rule I quoted:in communications with another eBay member you can't refer to or promote your personal website (including links to home page web addresses that promote websites outside of eBay), sales outside of eBay, or other businesses
This response was much longer and more detailed with additional information that was assumed incorrect is some of the responses. Finalized, it was ratty and rude. However, I do want to clarify that I don’t consider eBay as my primary sales channel. Which may conflict with the ideologies of this audience. I’m all about cross promotion back to my websites where I set the rules and control cost and profitability. I have close to 4x the number of items available online than I do with eBay. My belief is that eBay is a very expensive value proposition, but that is another issue. But I do want to solicit responses for this true and frequent scenario and see what other people think… So the question is - A potential buyer contacts me through eBay asking if I also have specific items that never before were listed on eBay (I’ve also done this myself when buying). If I do have the item(s), should I list that item on eBay? Couple things to take into consideration. Because of eBay sanctioned Cross-Promotion and social media, we don’t know where the buyer came from. Also, Non-Register eBay users can contact registered members. Also, it’s not certain that with this request, the buyer is actually going to follow through purchase. I know it has happened more than once for me when I relist something on a buyer request and they never follow through. Again, I would like to hear other responses. If you haven’t figured this out, you know where I’ll land on this one.
Larry, I'm super confused. eBay is a website that makes money from people selling their goods on eBay. They have every right to prohibit people from using eBay to push sales off eBay. Why would they be in business to help you make money without them?Amazon doesnt allow you to push sales off Amazon. Airbnb doesnt allow rentals to happen outside their site. Etsy is the same way. It's a logical business decision. It's great you have a multi-channel selling system, but you have to play the rules of the game for each specific platform. I understand that you obviously don't like this rule, but it's a clear rule. So you ask the question: if someone contacts us through eBay about buying an item, we sell to them through eBay. And I thank eBay for bringing me this customer. It's the best 10% fee I'll spend.
eCommerce411, I assumed ebay was not your primary sales channel, but don't see that as relevant. There's nothing wrong with using a platform to drive business to your website, as long as you do it within the rules of the platform. As to the scenario you now bring up. If you respond to the buyer as you did before, I would say it would be a rule violation. For the third time, I will quote the relevant ebay policy for you:in communications with another eBay member you can't refer to or promote your personal website (including links to home page web addresses that promote websites outside of eBay), sales outside of eBay, or other businesses.This particular violation is not dependent on where the buyer first heard about you, whether the items are or ever have been listed on ebay by you, whether the buyer is a registered member or not (or whether you know whether they are or not), or even whether it ultimately resulted in a sale.
There have been several times when buyers, upon making a purchase, will ask me to contact them again if I ever have a similar type of item. I don't know if the initial sale (and initial contact through eBay) obligates me to list any of those future pieces on eBay, but I probably would, for the convenience of the marketplace and various safeguards, etc.If a buyer sees that I have a certain category of item for sale and contacts me directly through eBay to see if I have other, unlisted, items in my inventory that he might want to buy... then, yes, I think I do have to sell them through eBay, because eBay enabled the buyer to find me, and enabled the existence of the transaction.
eCommerce 411----I'm not sure why the simplicity eludes you.Say you owned a McDonald's store, as the owner, would you like your employee's to provide the customers with their own personal menu's of food? Would the employee's be permitted to include their website next to the employee ID or name on the receipt? The answer is simply NO! Yes,we live in a free enterprise country, so Burger king and other food establishments are allowed to advertise elsewhere. But, you will never see a Burger King representative standing inside McDonald's Soliciting. By you promoting your own sales outside of eBay (regardless of who initiated the sale request (you or the customer)) is the same as the Burger King rep standing inside McDonald's. Like it or not, this is the gist of the view point of eBay. It's there sand box.My advise is to let it goPick and choose your battles.It's sometimes better to lose the battle and win the war.
@ecommerce411has it ever occurred to you that constantly posting complete nonsense mixed in with gibberish damages this blog for others. do you really not comprehend why ebay sent you that email? do you really not understand what the TOS states? on top of all that, you refer to this blog in your spam blog as "pro ebay" because your nonsense conspiracy theories that you blend with your pseudo-knowledge of tech have been repudiated. i belong to one of the many private groups that share refined info on ebay. heavy datamining, custom made tools etc..etc... we agree not to share sales history because we work hard to acquire it & it would be suicide to post it into public forums. that doesn't we don't have valuable info to post, just that we protect our sales. when i recommend this blog (or another one) because its not as moronic as most they invariably come across a thread like this one (or the many others you create) and just move on. they could add quite a bit to blog like this since it seems to be populated by pretty decent people, but they just pass on it & i get an email with this in the re: line "lol".i'm done posting here, but i hope someone will just point out the nonsense when they read it.
MAP, I don't usually make such a request, but I hope you will reconsider and stay here. I think your contribution is valuable.
No need for a kerfuffle here. Just scroll past the nonsense. Don't get your panties in a wad. Life is too short.
Monsieur, you make a lot of sense.
Interesting ebay company news:http://www.fool.com/investing/2016/09/29/ebay-stock-upgraded-3-things-you-need-to-know.aspxWhen it comes to details, this is a little vague, but the big boys seem to be bullish on ebay's future.I did a quick look at their stock price history. I could be wrong as I literally glanced at it for a second, but it appears their stock is up about 30% since hitting a pretty big low on June 2016 - and about 5% of that gain just happened in the last few days.I don't care about the stock per se, but the news indicates they're really trying and analysts must see something real in that. Also, I feel generally positive about the changes we've seen in the past year. I hope they continue doing things that benefit us little guys - or little people, but that has a different connotation...but you know what I mean ;) .
Anonymous---By any means, I'm not an expert in the market, but have been tracking the market in various sectors for the better of 20 years (50% financial 50% hobby). That being said, the market is always pricing equities (stocks) in the future (4-6 months), and are always looking in the rear view mirror (late timing) to make appropriate corrections The recent run-up is forward Positive thinking of Q4 (holiday sales).just watch and listen 2-4 weeks before the Q4 earning comes out to gauge if eBay beat expectation, in line with expectations, or missed expectations. This is because wall street always finds out the numbers before being released. Some say this is a form of insiders trading (illegal), but without proof, it's publicly called " the whisper number". The market is and always has been very emotional. Perhaps the predictions of a very bad winter this season (increase shopping from home) is the cause of the positive outlook on the stock price. Also, another bit of information:A stock price has and will always trade higher then the actual value and profit (net revenue) of the company. Example; Say yo owned a company being publicly traded (offering shares of your company) and your company had 5 million shares outstanding (owned and not owned shares respectively), and the net profit last year was 50 million ($10 share), and were on target to meet or beat last year. Would you simply value your company at 50 million (yearly net profit)? The answer is NO! Why would you? Offering shares in a sense is selling your company. Why sell your company at your yearly net profit? Just stick around for a year and make that money without giving your company away. That's why stock prices are trading at 10, 20, 30+ multiples (times EPS earnings per share).WOW! what a rant. Maybe a little manic. Should I delete this? Nah, I'll let it roll and see what happens
Stock market gamblers are looking for quick jumps in stock prices so they can buy in and get out with some quick profit. It's certainly not investing. eBay is ridiculously profitable year after year. Is their growth unlimited? No. But I'd take their net profits each year (over $500-million). By any measure, they are a successful company.
Agree with both of you. I just thought it was interesting and possibly indicative of some kind of positive progress. I understand the emotional (irrational actually) nature of the market. I also know there is a good chance that the analysts (some of whom are very smart) are responding to positive signs that have already happened, not just speculating about things that might happen. The funny thing is that even if none of it is true, it's good publicity and marketing.
Has anyone sold to ShopAirlinesAmerica? I have sold to companies that ship to buyers in other countries before, but this one has a lot of internet discussion about scams.From their ebay page: (smallfamiliar2714 )Connect the world and make it smaller with the power of Internet and eCommerce. Shop Airlines, the allied partner of eBay since 2007, officially introduces eBay items to Japan through our website. http://www.sekaimon.com/html/about-shopairlines/I looked them up because they asked me to write the item # on the box, and it was just odd.
I have not sold to them specifically, but similar international re-shippers have asked me to write the item number on the box. I wouldn't worry about it very much.
I have had nothing but good experiences with ShopAirlines, and have sold to them for years.
Sold to them and other reshippers...never a problem.
I haven't sold to them lately, but I have sold to them several times and all were simple stress-free good sales.
There's no scam for you here. This is a company that ships to foreign buyers. Used to be a valuable service when most eBayers wouldn't ship internationally. To be clear, this shipping company is the buyer. They bought and paid for it. If their client who receives the item has an issue, it is none of your concern. That's between the shipping company and that international person. It's like me going to a flea market, buying an item, and selling it to someone on eBay. I'm responsible to my customer for that item NOT the guy at the flea market. Ship with confidence.
Thanks everyone, great to know about your good experiences. Its just a hat @ $24.99, but still, just wondering.
Shipamerica provides a bidding and shipping service for people in Japan I think. Many Japanese prefer to use that service for everything because they don't have to worry when someone has int'l shipping blocked, since Shipamerica is located in the United States. Have sold many times through them and never a problem. They also have several other id's along the same linesJust write the eBay item number on the package in a conspicuous place so they can find it easily.
Three transactions with ShopAirlinesAmerica so far. All good. I freaked out the first time I had a sale through them because I made the mistake of researching them. I learned they were an evil organization of thieves. Thanks internet. Then I did exactly what you did and asked in the comments here. Someone was nice enough to educate me properly. I learned I was lucky. Every sale I've made was more then double the average ebay price (because I price high). I wish I could sell more to Japan...
Yes, there are a lot of people who waste a lot of energy complaining on the internet. Thanks for the reply.
No problem. I was happy to find experienced help on this blog, and I'm even happier to add my bit of experience to the mix.My first sale to them was a cup I got at a St. Vinnie's for 50 cents. I sold it for about $85 shipped. I can't remember the name of it now, but it was from a discontinued series that had botanical drawings printed on them. I think it was from Finland. Arabia, if I remember correctly. Not exactly a BOLO, but if you happen to come across one...
Hey Jay,I'll try to answer your questions the best I can. I think it will have to be two posts.I write notes about the item in a text doc. This is what a sample entry looks like:00002-1 [Kitchen] $42 4 lbs. Vintage Majestic Cast Aluminum Dutch Oven PotSome scratches, no cracks. See pictures for detailed views.Vintage Majestic cast aluminum large dutch oven with lid and bail handle. Beautifully made. It is clean, but has not been restored.Sometimes I add measurements too (in the first line, after the weight) if I think I'll need them, but that's pretty rare. The text doc is just one item after another in the same format divided by four spaces. When I list, I copy and paste the SKU into the custom label field, the title info part of the first line into the title field, the second line into condition details, and the rest into the item description.For photos, I also copy the first line, create a new folder in my ebay photos folder, and paste it as the folder title. Now the folder with the item pics has the identical identifying "tags," so I can search and find them any time no matter how many folders I end up with, just like the text doc. They are also all in the same main folder (ebay photos), so when I'm listing, all I have to do is click up one level (because when you upload photos it just defaults to your last upload). Small thing, but this may ever so slightly help Ryanne's process.I also copy and paste the same first line into my spreadsheet. I enter the date listed, platform, purchase price, and list price.Aside from writing the notes and taking the pictures, all of the data entry I just discussed is a pretty quick process.
When something sells, I can find it by title or SKU or keyword, but I always have the "manage all orders" page open in a tab and the custom label (SKU) is right there, so finding it in the spreadsheet by scrolling for the SKU is usually the easiest way. When I'm packing and shipping, I enter the date sold, price sold, shipping charge to the buyer, and shipping paid. I look at the fees in account activity to get ebay fees and I click on the transaction in paypal to get their fees. This is where something like go daddy would be nice, but the whole thing takes a couple of minutes and then I know exactly what I just paid and what I netted (I have a column for net and the formula automatically figures the net after I input the other info). If I was selling twenty things a day, it would take a chunk of time to do all of that, but I don't, so it usually adds about 2-6 minutes to my day (if I sell anything at all of course). I can also go back any time and enter the info so I don't have to do it all at once, but I always do it as I'm packing up the item. I believe the guy selling the spreadsheet program has a way to automatically calculate the fees, which is easy for paypal, but ebay has different fees depending on the category they're listing in, so he must have you select the category when you enter the info. Which reminds me again that you still have to do data entry with his spreadsheet (just like some parts of go daddy). In other words, no method is really totally automatic.Everything stays in the spreadsheet. I was moving sold items from my text and picture docs to an archive, but it doesn't really seem necessary at my level. Not sure what you mean about organizing items that have been listed over a year. Physically or in the spreadsheet? Everything stays where it is physically and in the spreadsheet.I know it would be easy to figure out how to add up my yearly cogs with the spreadsheet, but I haven't even looked up how to do that yet. I don't do this full-time, but I wanted to set up a system before I did so I would be organized from the get go and be (at least somewhat) prepared to scale up. Overall, I'm pretty happy with it. When I go FT, I'm planning on showing the spreadsheet to a CPA. It will be like a test for him and way to explain what I'm doing. I have a friend who's good with spreadsheets, but I haven't wanted to bug her. I'll probably just do more research when the time comes to get more serious. I figure a good CPA should be able to show me how to do things in a few minutes anyway. That will be part of the test ;) I want a CPA who will nerd out on it right away and be stoked that I did anything at all.Well, I hope this helps somebody in some way. I'll check back and and try to answer questions if there are any.- CheersP.S. If anyone has ideas about how to streamline the process or improvements feel free to let me know.P.P.S. I use LibreOffice for my text and spreadsheet docs. It's a free office suite. It's not perfect, but it's free.
Part deux:When something sells, I can find it by title or SKU or keyword, but I always have the "manage all orders" open in a tab and the custom label (SKU) is right there, so finding it in the spreadsheet by scrolling for the SKU is usually the easiest way. When I'm packing and shipping, I enter the date sold, price sold, shipping charge to the buyer, and shipping paid. I look at the fees in account activity to get ebay fees and I click on the transaction in paypal to get their fees. This is where something like go daddy would be nice, but the whole thing takes a couple of minutes and then I know exactly what I just paid and what I netted (I have a column for that and the formula automatically figures the net after I input the other info). If I was selling twenty things a day, it would take a chunk of time to do all of that, but I don't, so it usually adds about 2-6 minutes to my day. I can also go back any time and enter the info so I don't have to do it all at once, but I always do it as I'm packing up the item. I believe the guy selling the spreadsheet program has a way to automatically calculate the fees, which is easy for paypal, but ebay has different fees depending on the category they're listing in, so he must have you select the category when you enter the info. Which reminds me again that you still have to do data entry with his spreadsheet (just like some parts of go daddy). In other words, no method is really totally automatic.Everything stays in the spreadsheet. I was moving sold items from my text and picture docs to an archive, but it doesn't really seem necessary at my level. Not sure what you mean about organizing items that have been listed over a year. Physically or in the spreadsheet? Everything stays where it is physically and in the spreadsheet.I know it would be easy to figure out how to add up my yearly cogs with the spreadsheet, but I haven't even looked up how to do that yet. I don't do this full-time, but I wanted to set-up a system before I did so I would be organized from the getgo and be (at least somewhat) prepared to scale up. Overall, I'm pretty happy with it. When I go FT, I'm planning on showing the spreadsheet to a CPA. It will be like a test for him and way to explain what I'm doing. I have a friend who's good with spredsheets, but I haven't wanted to bug her. I'll probably just do more research when the time comes to get more serious. I figure a good CPA should be able to show me how to do things in a few minutes anyway. That will be part of the test ;) I want a CPA who will nerd out on it right away and be stoked that I did anything at all.Well, I hope this helps somebody in some way. I'll check back and and try to answer questions if there are any.- CheersP.S. If anyone has ideas about how to streamline the process or improvements feel free to let me know.P.P.S. I use LibreOffice for my text and spreadsheet docs. It's a free office suite. It's not perfect, but it's free.
eCommerce 411:Cool. My reply to Jay is above (there was a glitch, so "part deux" is a double post). For obvious reasons, I didn't want to continue the particular thread you replied to. It's simple stuff, but I go decided to go into more detail above. If you have any suggestions to improve my process or tips and tricks (for a spreadsheet newbie) I'd be glad to hear what you have to say. It sounds like you have quite a bit of experience. As I mentioned to Jay, I haven't learned how to output the info I have entered to get COGS, but I did figure out how to see my net for each sale. I'd also like to be able to see a running total of sales per month and per year - stuff like that.I like this inventory, accounting, and process topic because I'm still learning and even the experts have different views - which can make things pretty confusing. I've seen the discussions, but I have the whole what-method-of-accounting-to-use discussion on the back burner. Also, I have an aversion to putting info on the cloud and (obviously) I like my anonymity (and I'm cheap), so I'd like to avoid paying third parties to handle my finances when possible - though I will get a CPA when I go FT.- Cheers
Anonymous, I would say try to keep it simple. With Spreadsheets and databases you can quickly add fields and make changes as your needs grow. I have no experience with LibreOffice but I would say learn the functions that calculate fields as well as extracting data from a spreadsheet. In Excel the functions that I use almost 90% of the time are SUM, SUMIF, SUMIFS, VLOOKUP and the “&” operator in joining fields.Hope this helps.
I just ordered my new free Ebay shipping supplies for this quarter. Get them now before they are sold out guys!
Linda, Did you order any of the Holiday design stuff?
Thank you, Linda; I totally forgot but just placed my order as soon as I saw your reminder. Much appreciated!
Did so yesterday morning. Didn't go for those Holiday boxes. If they are still around come spring, they will look weird using "snow" during Easter!Question. I had a harder time selecting what I really needed this time due to my fairly big supply on hand. I currently have 733 boxes and-or envelopes in our storage area all sorted by size. Having so many boxes now, have you given any thought of what to do with our coupons when we all have hundreds of boxes and plenty of tape stock piled? Never tried this yet, but wonder if we can use our coupon on other sites for other types of supplies like computer paper, paper towels, pens, zip lock bags, etc. Maybe Ebay is going to add a larger selection of items as time marches on. Just wondering? Mike in Atlanta
when in doubt, buy tape. i bought so much, i wont have to buy for another year or so, but we all use so much tape that having a cabinet fully might not be a bad idea. who knows when/if ebay will offer this coupon forever.
Yeah, I guess. I only have about 60+ rolls of tape. Guess having hundreds of rolls wouldn't hurt. At least if Ebay did stop this "coupon" thing then with a huge stockpile of boxes and tape we could all keep our expenses lower and profits higher until it ran out. OR if we had a ton, guess we could re-sell it somewhere. mc in atl.
Ryanne .. have you noticed that the inside diameter of the tape rolls is just a tad smaller than most standard brands? I have a heck of a time getting the Ebay tape rolls on and off of my tape guns. I have 3 or 4 hand guns of various brands and models and the Ebay tape fits extremely tight on all of them. I have to puch real hard down on a hard surface to get them on and in most cases they won't go on all the way and screws up the tracking of the tape when I pull it off. Also is a bear to remove an empty core, especially if it gets swollen by humidity or if it is one I pushed real hard on to get it all the way on the gun's plastic core. Guess a solution would be to sand down the gun's plastic ridges slightly to make the gun's core a bit smaller. I think a few thousandths of an inch would probably do it. mc in atl.
Has anyone found bubble wrap that they can use their coupon on?
I went for the tissue paper--(I still have tape and it is about as "good" a quality as dollar store tape, LOL) I sell things like jewelry and hats and tissue paper is ideal for that. I am also fond of their plastic mailer bags.
I bought more poly mailers, but selected 2 different sizes than I have ever used before, thinking that I can experiment with these new sizes and decide if they are useful or not. Plus, I bought some of the small boxes thinking that they can be useful on items that are not breakable, or if I double box a breakable item. My rationale is that since I already have all the supplies I normally use, this is a good opportunity to experiment. Who knows, maybe one day I will advance to "shipping nerd" level; but right now I am still a novice who learns so much from everyone else.
No I didn't get the holiday themed supplies. But they are pretty.
Mike I resold the tape I got with my coupon. I didn't really like it and put it up on ebay and sold it. There were other sellers offering up theirs as well. So that is an option.
That is an option we discussed here at our office. We are not big fans of it either. They say 2 mils. thick but with our micrometer it is really 1-1/2mils with a half mil [.005] of adhesive. Also the material composition is more brittle than the HD Poly tapes we use and it' splits very easily. We found we wind up using double layers of it as compared to the HD [heavy duty brands]. Ebay price is 72 rolls for $71.88 and free shipping [I think]. So with free ship. it is approx. $.86 per roll. Care to share what you re-sold yours for? mc in atl.
Hey LeeinTN ... Great Georgia & Tenn. game yesterday. We thought we had it won with a hail Mary pass for TD with 9 secs. left. THEN.. Dog gone it.. Makes it's own Hail Mary pass with 4 secs left to beat us by 3 points. Great game. First one I watched all year due to 24/7 on Ebay business but had to watch that one. TN is sitting pretty good for the SEC Championship spot. mike in Atlanta
It was an awesome game, I listened to the end on the radio. I thought it was over, there is no way. I think TN is good this year, but they can't keep spotting everyone a touchdown or 2.
Hey Guys... I just noticed I have a 5th Tab that has been added to my page when I click on my buyers feedback Number. It is titled "Search Buyer Feedback". Supposedly it allows one to do a search on my Buyer's Feedback for up to 12 months back. Is this supposed to be some sort of a variation on the former "Watch Count" site and function many of us used to use? Was wondering if any of you guys have this new Tab addition and if so how have you been using it, do you use it, and how best to use it? I can't seem to get any results.I did a little research on this and found the following short article. EBay to "Make Seller Feedback Searchable"By Ina Steiner EcommerceBytes.com April 08, 2016 eBay is preparing to make a major change to its feedback feature - some users are seeing a new tab that allows them to search sellers' feedback.A few users spotted the new feature as far back as March 28, but more sellers noticed it on Thursday, April 7th, though it's not available to all users.For those who see the new feature, clicking on the "Search Seller Feedback" tab brings up a search box labeled "Search with a keyword or item title." From reports we've seen, the feature doesn't allow users to search comments, just the title of listings for which feedback has been left.For example, searching "necklace" using the new Search Seller Feedback feature brings back results in which the word necklace appears in the listing title; but if a buyer had left a comment, "nice necklace," it wouldn't bring back the feedback comment unless the word necklace was also in the listing title.Whether eBay plans to allow users to search Seller Feedback comments as well as titles is unknown, as eBay has not announced the new feature as of yet. But searching feedback comments would be a radical change.It's odd that eBay failed to mention the new feature in its Spring Seller Update. Nor did it mention in the Seller Update a new way of communicating with sellers that we described in the AuctionBytes Blog on Thursday.Thanks ... Mike in Atlanta