Oh, brother, why are there so many dishonest people out there? A woman bought a pair of bedsheets from me and after receiving them told me she didn't receive the top sheet or pillowcase. I wrote back and told her the listing stated there was no pillowcase included and the package weight was too heavy for it to have only included a bottom sheet. So then she gave me Positive feedback, "Positive feedback rating Love, love, love this item. Pleasure doing business with you!!!"Now I have gotten a Paypal Opened Case stating she never authorized that purchase. Oh good grief. Thieves like her would be dangerous if they weren't so stupid.
I got one of those paypal opened cases in January. Just sent them delivery confirmation info and it was closed in my favor.
So glad you guys posted those wooden clogs. I am always seeing those and passing them up. Won't anymore! :)I would have agreed with Jay regarding the painting too, but luckily, art is in the eye of the beholder..as is beauty! Glad you got such a great price on it!
I thought the painting was great. Really deep for a watercolor, I would've hung it on my wall until it sold.
Haha I just hung a piece of art on my wall that I'm in the process of listing. My husband asked if this was a new thing that were going to start putting art on the wall. I said no it just gets it out of my way and keeps it safe. And I've learned that art I don't want to give up, I can let go of if i get to see it for a bit on my wall.
Nice sale on the vintage woolrich buffalo plaid shirt. I have one listed and I have a high price on it.I have a piece of the Berlin Wall in my ebay office. My mom had bought it as a souvenir for my dad a long time ago. My dad was part of the Indiana Air National Guard that President Kennedy sent to Germany to guard the wall while it was being built. I was young at the time but I do remember that my dad was gone for a long time (he was there for a year). I also remember my mom crying a lot...I’m sure she was worried about him and she had 4 young children at home (we probably drove her crazy!).
deb truervaluesI have a piece of the Berlin wall, too. I remember crying tears of joy the day I turned on the news and saw they had opened it up. I GOT my piece for Christmas that year. A friend who was in the Civil service was sent over to Berlin for a project and he personally broke several pieces off. He came home and made plaques for all his friends and mounted the wall pieces on it. It is one of my most prized possessions It is a special symbol of freedom for my generation.
I went thrifting today and found myself asking myself "can I picture Ryanne showing this in her video?" I need to spend more on stuff so I can make more. My average selling price has been $20 forever. I having a hard time not picking up the same things over and over and not stepping out of my comfort zone. Today I bought a vintage donut maker for $5 (oh my!) and 2 marble parrot bookends for $4. Normally I would have passed those items up because of their cost.
That's funny! I just bought a hat yesterday with WWJD. I need one that says WWRD? Or a rubber bracelet.
I just wanted to say Hey! I too live here in the Valley and have been listening to your blog, but recently saw one of your videos and realized that I may bumped into you guys at some auctions. What a small world we live in. If see you guys I will jokingly act like a super fan and hit you up for a autograph.... hahahaha! Great show keep up the good work
Hey guys, sickness hit our house pretty hard this week too, we didn't list one item, yet we still sold 18 items for about $330. Not too shabby, like you guys always say it's all about that pipeline! Here's my "What Sold" video, hopefully one day I'll get my wife to do a video with me, she's camera shy :Phttps://www.youtube.com/watch?v=LJulwqFWNHM
Not too shabby indeed! Hope y'all are back in the saddle soon.Kerylann
Those are all amazing items every week I am amazed at the things you guys find and are able to sell. truly an inspiration.I could not figure out how to embed my video for the life of me but I added the link this is my what sold video.https://youtu.be/VQ9eXjJaGn4
never mind it embedded it for me. LOL
Question.Lately I have been adding 2 shipping options on slightly heavier items. So if you live closer to me you can choose by the pound priority and if you live on the coast you can choose a flat rate box. Consistantly I have had coast buyers pay for by the pound shipping. While printing my labels I see that they could have chosen flat rate and saved anywhere from 5 to 10 dollars on shipping! What would you do? Stick it in a flat rate box and keep the difference, ship it the way they chose, or contact them send it flat rate and then refund them the difference?Justin
As long as the shipping speed is the same I would go with the cheaper. I have never had anyone complain about me switching their priority mail package to a flat rate package. I would think that most of the time the customer does not even know the difference.
Priority is priority. Ship the cheapest priority that doesn't affect the contents.
Maybe I'm misunderstanding the question, but if a buyer pays for Priority, then it's a problem if we ship a cheaper method. We've had buyers complain after accidentally doing this. I know I'd be angry as a buyer. We will ship at a higher service if the cost is the same, but we don't go down in service.
I routinely upgrade shipments if it is equivalent or even cheaper for me to do so. I'll also upgrade to priority if it is only 50 cents or so more. The conversation in the last blog post about flat rate mailers really opened my eyes. I have never even considered them as I thought they were only for paper documents. Medium flat rate is also a great deal when shipping cross country. I just saved $5 last night shipping to CA by switching to a flat rate box.I have no guilt at all charging for calculated shipping and then shipping in a flat rate box.
Jay,I think the question is: If a buyer chooses (and pays for) regular Priority Mail, but it is cheaper to send it via Flat Rate Priority, is it OK for the seller to ship Flat Rate? The package will get there just as quickly, and the seller will save money on the shipping cost (a savings which the seller could choose to pass on to the buyer in the form of a partial refund, or not).
I don't see an issue with this scenario since flat-rate and calculated priority are basically the same service. It always amazes me how many people don't read the shipping details and pay more for shipping than they need to. If its a scenario where they picked Parcel Select and Priority is the same or cheaper I've often upgraded the shipping and sen't them a little message saying I upgraded their shipping for free.
JasonYou discribed my situation correctly. Basically buyers are not reading the two options and by default selecting the most expensive option. I could just put it in a flat rate box and keep the difference as a profit. But I didn't want to cause buyers to complain that they were overcharged. Thanks I'm gonna start doing the cheapest option and pocketing the difference. Justin
I do have to point out I can understand why some people might be confused by your shipping options. I bet a lot of people don't know what the difference between flat-rate and regular priority mail is. They may be scared to pick the flat-rate option even though it's cheaper. I tend to only do flat-rate or calculated priority but not both on my shipping options.
Jason, ok in that regard if you only use calculated priority and then upon shipping you see that a flat rate option would save some money becuase of a long distance shipment do you choice flat rate? Or keep it calculated?
I've actually swapped out for a flat-rate box on a few rare occasions. I don't see an issue there since it's still priority mail.
I'd love to hear how your experiment runs.As I buyer, if I noticed that the seller has downgraded my shipping AND not refunded me the difference, I'd be pissed.Sometimes it's a matter of perception. If a buyer needs it fast, they choose Priority. If they see that their choice by purposefully disregarded by the seller, then the seller will hear about it. Again, we always improve shipping speed if the cost isn't minimal. We would never purposefully ship cheaper, even if we thought it would be the same speed. Again, it's the perception.
But, Jay -- just to be clear (because now I'm confused...) -- isn't Flat Rate Priority a lateral, cheaper change and not a downgrade? If I changed to Flat Rate Priority, I'd refund the difference (especially if it were significant.)
Several commenters have said they will change the shipping and pocket the money. I'm simply saying there's danger in perception to the buyer who thinks they paid for a certain postage.Maybe most buyers don't know the postal system well enough to see what was done, but you take the chance if you are trying to make extra money on shipping by changing the shipping option the buyer paid for. eBay will not back you up if you get caught by the buyer.
No offense Jay but I'm not sure you know the postal system well either. You don't do the shipping right? If a buyer pays for priority and u ship it flat rate, they are still getting a priority service. But sometimes it does end up cheaper. The ship speed is still the same. Unless it's next day, priority is priority regardless of the cost paid.
Anonymous, no offense taken.Like I said, sounds like some folks are going to do an experiment. If buyers can;t tell they're paying more for shipping then it's all good. Doesn't matter what I think.
Jay, I can understand where you are coming from especially if we are talking about downgrading a shipment where the buyer paid for priority and you did something like sending it parcel select or first class. When it comes to calculated priority vs a priority flat-rate box I think its a little more of a grey area. I can't say the "opportunity" to even do this comes up for me very often as my experience has mostly been that the flat-rate boxes are too small for the price they charge unless the item is going all the way across the country. That is the scenario where I've done this "swap" once or twice. We are not talking some huge windfall in profit either, I think the price the buyer paid was around the same price as the "retail" cost on the large flat-rate box but for some reason the flat-rate option was cheaper by a dollar or two to me than regular calculated priority mail. I think the other time I did this was where I underestimated the shipping weight and I managed to use a flat rate box so I didn't take a loss on the shipping.
Jay, You have discribed my situation in better detail than I did originally. This is the situation I was experiencing. It has only happened once or twice over the last year. Then all of the sudden this week I got several California sales and they didn't pick my flat rate option. Again to be clear I'm not downgrading service. It all ships same speed under the priority mail umbrella. Just for fun and not to start a thread fight I'll add that you can also sometimes see a huge price difference by looking at regional rate priority boxes. Justin
Ryan,If you don't mind would you toss in your 2 cents? I know you are a shipping nerd and I really value you and Jays opinion. Justin
Sorry thay post is supposed to say Jason. Not Jay! Hope thay doesn't add to the confusion. Justin
I guess I'm the only one whose Flate Rate boxes are all marked "Priority Mail".
No buyer would ever complain about the method of priority unless there was something wrong with the packing(shoving something into the flat rate that should've been put in a bigger box). Has anyone ever had ebay not back them up in this situation? Has anyone even had someone complain about it?
i've never had a buyer complain about paying for priority and me sending it priority flat rate or regional. as was mentioned, most buyers barely look at that stuff, they just open the box and are happy they got their item undamaged. the only complaints i've had is when i accidentally sent a ball cap first class, when someone paid Priority, then i have refunded the buyer the difference and apologized profusely (most buyers don't upgrade to Priority for a hat, but some rare cases do). those are my experiences.
One thing I keep in mind when selling these insanely priced treasures (to me at least - I am not my target buyer) is that if someone is willing to pay $50 + $17 shipping for a pair of used shoes, then I am pretty sure their personality type is one that is not going to sweat a $2-3 discrepancy in cost of shipping. My feedback tends to agree with my assumption.
Does anyone ever switch from Parcel Select to Smart Post? I had an old listing that had Parcel Select but is was about 7 bucks cheaper to ship Smart Post. I decided to stay with USPS since I've heard some horror stories about Smart Post. Upgraded to priority as it was cheaper so the buyer should be happy. Priority being cheaper than Parcel Select makes absolutely no sense to me.
i've never had a problem with SmartPost and yes i have switched if someone paid for Parcel and it was cheaper with Fedex.
I check the difference between Parcel Select, Fed Ex Smart Post and Priority. It's crazy, but sometimes Priority is cheaper. If someone pays for Priority I NEVER send it Parcel Select or Smartpost. But will change from Regular Priority to Flat Priority if it keeps the item in the same shape and is cheaper. The big difference I find is if someone purchases Parcel Select and it's heavy, Smartpost is cheaper AND Parcel Select is 2-9 days, where Smartpost is 2-7 days. So supposedly people may get their item sooner.
Great video SteveThanks for sharing your knowledge.
Loved your very well done video. Now I know why I will never try to pack and ship a turntable as well. Wish I were good at electronics, but will have to stick to what I know. Also love the dog. Reminds me of my beloved Sheltie.
great sales. ah yes, that's why i no longer sell turn tables or typewriters, etc, i just can't bring myself to pack them!
Love the Peanuts figurines. I always buy when I see them. I have a boom box in the garage that is vintage but don't want to try to ship it. Maybe I'll just list as a local pickup. I like your videos...nice done.
I dub thee Sir Shultz, Master Packer! I see that it is a labor of love, and I know your customers do too. That mattock is what I grew up calling a grubbing hoe, or more properly, uh grubbin hoe. Sir Schultz, I would dearly love that link to the site with the old RS catalogs. I got a lot of men's Memphisto shoes at an estate sale a few weeks ago, and was glad to see the price you commanded on your pair. Another great vid.Kerylann
Sometimes the most obvious keyword is the most elusive when you think too hard about it. http://www.radioshackcatalogs.com
LOVE the dog ending!
Thank you Steven, great video! I've had my eye on you for awhile! I'm glad you are sharing your videos! You do a great job!
I had a strange purchase this morning. I received an offer on a lamp I had listed for $50. The offer was for $30 and I immediately countered at $42. A few minutes later the item sold BIN for full price. I thought it was a strange coincidence that the offer got jumped so soon. Sure enough, the person that I had just countered paid full price! I wonder if they never saw the counter offer. Weird.
Better late than never Sales info for last week.2/28 – 3/5Total Items in store: 442Items sold: 12Cost of items sold: approx. $33Total Sales: $268Highest price sold: $50 vintage coleman coolerAverage price sold: $22.33Int’l sales: 0Returns: 0Number of items listed this week: 0Full time ebay goal - March 2018Ebay to Amazon experiment – Had 6 sales. Total purchase price $210, total sales price $510, FBA fees $78 (14%), Profit $282. What sold on amazon: electronic Yahtzee game, palm pda, wireless router, a couple of English to Spanish dictionaries and Sharp brand PDA. All purchased new on ebay and flipped to Amazon.
Lee, do these numbers take into account the shipping costs associated with buying the items originally and the shipping costs involved wit shipping them to Amazon? It's a novel little niche you've found!
I do take into account the the cost of shipping the item to me. However I do not take into account shipping cost into Amazon. Most items are less than $.50 to ship to Amazon. I try to ship in once a week in a big box.
Very cool Ebay to Amazon experiment. I'm surprised there aren't a lot more people doing that. Seems like there's good money in it...
Mike, honestly I assume there are others doing the same thing. I see the same sellers on Amazon for several different items. They are either buying on ebay or from thrift stores would be my guess.
Are most of the items you buy from eBay auctions or buy it now?
I would say a majority are buy it now. If something has a best offer, I always negotiate. 10% auctions, I would guess. I need to look into those snipe apps for auctions that allow you to bid up at the very. last. second. I do put bids in early on a few more items, but they usually go past my bid. I bid up to the point I can make the profit I want.
Now is the time to buy up all the coats and sweatshirts. I've been getting some amazing coats at my local thrift stores. I swear my local goodwill had ZERO coats out until January and now they have LL Bean Goose Down Made in USA EUC for 10 bucks.
Those salt and pepper shakers were pretty cool. I also liked that painting. I've made a mental note to look out for Woolrich. That's a new brand to me.On the weekend I got a chance to try out that new Amazon Flow app. I went to an estate sale that was already very picked-over but there was a big wall of craft and hobby books that were old enough that they didn't have bar codes. The Flow app was super quick to use to identify the books that might be worth keeping (for FBA). It doesn't have all the info in it (like Amazon rank) but it can quickly help you weed out the penny books.
I love using Flow for all kinds of things. It is a battery sucker on my Samsung Galaxy S4!Kerylann
Hi everybody, my brother ran into an interesting customer return issue last week and I'm curious if anybody else has run into this and how they handled it. He sold a video projector through the global shipping program to a customer in Canada. When the customer received the projector, they immediately opened a return case through PayPal and stated the projector was broken. My brother sent messages to the customer asking if they would process the return request through eBay but got no response. He called PayPal and they said he had to honor the return request and refund the customer despite his assertion that he should be covered for damages due to shipping under the global shipping program. About a week later the broken projector arrived and clearly had been severely damaged during shipping. My brother called PayPal again trying to get compensated for the refund under the grounds that he should be covered by the global shipping program. He said only after an hour long 3 way conference between himself, the PayPal rep and an eBay rep where he sent them photos of the returned packaging with the global shipping program guarantee sticker on it did they finally relent and refund him.I personally have never had a return request opened through PayPal let alone one for a GSP customer but this sure sounds like an issue since PayPal technically does not have to abide by the same rules as eBay right?
The only GSP return I had was someone in France who said it was packed very poorly. Called Ebay, said GPS, they said not your problem, we'll take it from here.
Ryanne and Jay or anyone else who sells on amazon did you purchase UPC codes for Amazon? Can I ask who you bought them from. There are a zillion sellers on ebay and a huge variety of prices.
i bought 500 UPC codes on ebay from this person, and they emailed them to me very promptly--http://goo.gl/zd244ai haven't used any yet, as i cannot get Amazon to allow me to list any new items. it's really annoying.
Thanks Ryanne :)
Hmm that's strange. I've listed a few new items no problem using my upc barcodes. What's the problem? Have you tried using a different browser or computer?
i'm trying to list items that have their own UPC codes, the Save button is just always greyed out. sometimes it lets me save the item, and then it just disappears out of my inventory. i'm thinking i need to call amazon. but i'm not sure what i'm doing wrong.
Anne who do you buy your barcodes from?
Someone told me leadingedgecodes worked good so I bought from them. At the time the best deal I could find was in Spanish but codes worked. http://www.ebay.com/itm/390953530710?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AITThis was what I got but they may have better listings for your needs.
Thanks Anne! I saw in the feedback of some UPC code sellers that the codes didn't work so that's why I wanted to get a recommendation from someone who has used them.
my upc codes have been working great. just sold one of my new items last night and i just posted it yesterday afternoon. yeah!
I just purchased some today but haven't tried them out yet.
scavengerlife....I think its not a good idea to title your videos as what sells. It would be more honest of you to title these videos as what sold much like some of the commenters have done in the comment section. Might be a good idea so that no one comes to you saying but you said this is what sells for those who might not be able to sell the things you guys sold which is sometimes pretty random and might lean on one time sales. My 2 cents.
Appreciate the comment, but we'll have to agree to disagree. Everyone is an adult. 90% of stuff that sells on eBay is random.
Clearly "what sells" is a search engine thing cuz that's what ppl type in on YouTube. Smart titling. And to me if you happen to find that same exact item I don't see why yours wouldn't sell to. Anyone who thinks an item has to sale for a certain price guaranteed won't last very long on eBay anyway
What sells and what sold are the same verb, except one is in the present and the other is in the past. As they say, the most accurate predictor of future behavior is past behavior. To make any measure of prediction, one must look backwards in time. Funny thing is with vintage items, they sold to someone originally and now they are selling again, for at least the second time. Literally, to both the buyer and the seller, time that has passed adds value to the item (or, one could argue, despite the passage of time). This discussion makes me giggle out loud. Semantic argument aside, nothing in life is certain except death and taxes. MMMV. That's what makes it (to me) a fun experiment. I don't know what's going to happen!
Whats sells? To me sounds like those haul videos....I thought you guys didnt like those videos.
Anonymous, you seem very hung up by the title. We show what sells for us. If it's really a problem for you, we ask that you move along. No harm, no foul.
Hey Ryan and Jay. I just wanted to introduce myself and join your conversations... Thank you for posting these "What Sold" videos - they have helped me learn a lot. My husband and I love to thrift shop! There have been a few things that we definitely would have passed up if we hadn't seen your videos. I have been selling on ebay for 15 years as a hobby but have made it a much more serious venture the last 4-5 years. I just started a you tube channel of my own showing my best sales... I hope you'll check it out! Thanks again guys!
thanks becky, what is the link to your youtube channel?
ryanne, click on becky's name at the top of her post...
Thanks for the video Becky!
Dorky! Love the name. Thanks for sharing.
Yes, my name is connected to my youtube channel... or here's the link:https://www.youtube.com/channel/UCU3AAxNxa9AS5zRvPV571AgThanks guys!!!
Becky do you also have a real physical store? Or is that photo just your storage locker? It looks like a LOT of inventory! I look forward to watching your videos. Thanks.
Thanks Becky for the videos...nicely done. It seems like you sell a lot of eyeglass frames. I can't seem to find any but I am probably not looking very well. Love the name!
Becky thanks for the videos! Embed next time so more people will see them. I subbed your channel.Kerylann
thanks everyone... still learning how to do all this you tube and blog type stuff. It's so much fun! We don't have a physical store right now - that's just a picture i shot of a local thrift store I shop at. I do sell a ton of eyeglass frames and cases... FAR more than I have shown, but I don't want to bore everyone showing every single one. In the future I plan to do more videos specifically about eyeglasses.https://www.youtube.com/watch?v=tdJezDulkxs
When Steven Schultz mentioned the used tape sales, it took me a second to realize who is probably buying them. Many of the local bands around here are now putting out cassette tape demo’s. Reusing a tape is probably cheaper than buying new ones, that is if you can find them.
My buyer for all those tapes is seller of single blank cassettes on eBay, he already has the tapes I sold him up for $15 a tape.
I'm glad you mentioned this Steven, I want to say that I have no objection to resellers buying my lots at my price to resell, good luck to them. I was at the GW the other day and had to pass on a 70's SONY reel to reel tape deck because I had no way to test it, and didn't want to pack it, but I thought about you and all the peeps here who do electronics--great profit but not for me alas.
Wow! Will you be selling them individually in the future? Those seem super easy to list and ship.
Steven, how does the seller erase what is on the tapes? And why don't you do that if it makes them worth more? I have sold new tapes in the past, but never used ones.
I'm listing a few odd ones individually but most in lots of 10-12.
Linda, you can use a bulk eraser, it does the whole tape just by passing it over. Most of the tapes I acquired where erased. I'm not sure if it matters one way or the other if a used tape has been erased, I play up the fact if it has something interesting on it.
I am always impressed with your ingenuity.
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There is a place for all of us in the arbitrage chain. There are all kinds of little nooks, niches and crannies to crawl into.
Looking for feedback on this listing: http://m.ebay.com/itm/Vintage-Joy-Caros-Crying-Girl-Wood-Wall-Art-/262331459014?nav=SEARCHI bought it yesterday and thought it was a pretty awesome looking piece. The artist is known but not really "valuable". I went for broke on price as you never know. I thought about going even higher. Any feedback on keywords or better ways to photograph or describe would be appreciated.
Don't know how much it will help, but I'd add a photo with a soda can, soup can, or something similar to provide scale. You provide dimensions, but with stuff like this, I think being able to SEE the size is helpful to buyers. Also, perhaps add some info about the artist?
I like the idea of My Cottage, it would be good to communicate scale visually. I'd recommend using a ruler, a yardstick, or a tape measure to show scale. I love to see artist information, even estimated dates of vintage and if possible any information about where it came from, so if the artist is from NYC, and it was created in the late 1970's I think that adds value. You might also mention it is hand-crafted or one of a kind. Lastly, I would specifically call attention to the eyes. I think they make the piece special, and calling them out may help a potential buyer look more closely.Cheers,Kerylann
I took another look. Identify themes: I am getting lovers, leaves, lonliness. I would call it "hardwood" rather than wood, look through your listing and see if you can add/exchange words that communicate quality to establish some more value $$. The leaves look like Maple leaves, so there is second Canada reference right there.
For keywords I would add Laquered Wood. If you google lacquered wood wall art it comes up with similar style of artalso I would add a ruler to one picture
Vtg 1970's Joy Caros SEPTEMBER LOVE Print Decoupage Custom Solid Wood Frame
Thanks for the help everyone! I updated the listing and will take a few new pictures once I have better weather. I think they'll look better taken outside.
Does anyone else on here have trouble posting on an apple product. I cannot post on my iphone or ipad. It just hangs up and never posts.
Try deleting then reinstalling the app.
Great vid- always amazed at your realized prices for items sold. You must have a strong customer base. I know that many of these items take months to sell and just goes to show that if you have the space to store these items, you can get full price on most. Thanks for posting another great sales update.
Ok this is a first for me. I received a package back to me that was marked undeliverable. It has been marked delivered on Feb 25th in the usps tracking. Customer has not contacted me. What does everyone do in this situation. Contact the seller and ask if they still want the item or just wait until they ask where their package is?
I had this happen months ago. I contacted her to let her know and requested that she confirm the address and if she wanted it re shipped I could do so (at her cost). She never responded and I just kept the money. I guess she forgot all about it. You could just refund if you wanted after no contact but it's up to you. Once you contact her the balls in her court. If eBay gets involved they will see you contacted her.
I'v had this happen twice. The first time I sent a registered letter to the buyer after I received no response thru ebay messages. Letter came back and buyer never contacted me. I have a package sitting now waiting for a response. I have emailed several times with no response and will probably email once a month until time is up. I will wait 6 months and relist. I think that is ample time for a response.
I think thrifty amazon sellers will eventually be the only ones left standing. There are programs that can go through an entire stores inventory and tell you what to buy. Tons of people rush out to buy those items and only a few people really cash in. The market becomes saturated quickly and there's the race to the bottom. I don't have that program but I saw some great Walmart clearance that I had to pass up recently. Great deals for personal purchase but way too much competition and barely a profit to resell on Amazon. Meanwhile if you find vintage stuff or buy from online stores, you have a chance of doing well. I'm trying to focus in that direction. I found a nice online store that constantly has good clearance deals. Online honey hole!