Do you guys use FedEx Smartpost? I havent't, but rates appear very good when compared to USPS.
yes i have started to use it for items that are larger and going further. though i tried to use it for a Bonanza sale just now and couldn't figure out how on FedEx.com or through Bonanza/Paypal. could it only be available through ebay labels?
Thx, Ryanne. Looks like even for smaller packages, (3-5 lbs, etc. going across country), it's considerably less expensive. I'm in Va like you guys. Think I'll start adding it to my listings as an option.
yeah i like it so far. it's not fast like Priority, but i usually only use it when someone has paid for ground services like parcel or obviously fedex if its on my listing. the only thing is that you need to drop it off at FedEx or set up a FedEx account and have them pick up. they don't charge me for pickup, so i'm assuming there is not charge for it.
Ahhh.. didn't think of that.
We have recently started using FedEx SmartPost because we just realized this month that it exists. Seems to work well for small packages. If it's shipping close by or to a business address it is sometimes more expensive that FedEx Ground. Also takes quite a bit longer to arrive.You have to drop off at a FedEx location, and they transfer to USPS for final delivery.
I tried it once and it worked well. I was very hesitant because I made the mistake of researching it first. I found thousands of complaints all over the interwebs. The main one was that it could take weeks for the package to make it to its destination. My one experience with it was great, but the more anecdotes the better I guess...
I left a Smartpost package in my office's lobby where we have a FedEx pick up kiosk. Someone told me they saw the USPS carrier pick the package up yesterday, and I still haven't seen a tracking update 24hours later. Hopefully if he wasn't supposed to pick it up, it will get handed off to a FedEx driver when they go to the PO...
that happened to me once too, and my USPS carrier just brought it back to me and i had the FedEx driver come back the next day and i apologized for the confusion, because, like you say, it has the USPS scan code on there too. But FedeEx is supposed to get it first. So i write in big black marker FEDEX on the boxes now so USPS doesn't grab them by mistake. haven't had a problem so far. Wish FedEx had stickers like USPS did, i'd use those instead.
Thank you Ryanne. Unfortunately the return address is my house, so hopefully they just handed it off to the FedEx driver. Saw another carrier drop our office mail off today, so I couldn't even ask about my package. I'll be sure to write "FedEx" on the package next time to avoid the same situation.
I have used it quite often. The only issue i have had is with Florida. I would refrain using it for any delivery that is going to Florida. Otherwise it is great, many times i find it's 4.00 to 7.00 cheaper than priority or parcel. Keep in mind it is not fast. You can add 1 to 2 days for it to get handed off to the USPS sorting and then delivery. My feedback in the last few months has not changed as far as speed goes using it. The other thing to watch for is it gets added to your eBay bill and does not get taken instantly........this can result in a shockingly high eBay invoice :)
Just stopped at the post office and they told me that the carrier wouldn't have taken it if he wasn't supposed to. Everything I've looked up online disagrees with that... and I still have no acceptance scan.
The big catch with Smart post is the handoff and damages. The only way you can make an insurance claim is if Fed-ex flags the package as damaged and refuses to hand off to USPS. Once the package is in the hands of USPS, all bets are off. USPS holds ZERO liability to protect your package. I was bit by this thoroughly crappy catch in the process. I will still use smart post but only on items that are pretty much unbreakable.As for shipping times I have never had a problem.
you can put ShipSaver insurance on the SmartPost items, so they'll be covered that way. that's what i do.
I've been trying to add Smart Post to packages that are large and/or heavy. What I'm noticing is that it isn't showing up in some of my larger listings. I checked the size limit and my dimensions are under the Fed Ex limits (130 inches) but ebay seems to be blocking it. Anyone else have this happen?
I've noticed the same thing, Nancy. A couple of my larger items are within the FedEx 130", 70 lbs limit, but eBay will not let me add SmartPost as a shipping option.
it has to meet the USPS limits on Parcel Select in order to be shipped SmartPost since FedEx hands off to USPS in the end for Parcel shipping. that being said it sounds like 130" girth and 70lbs is the same limit for FedEx and USPS, so i don't know whats up with that.
It never ceases to amaze me the items you find and sell each week ! Love the podcasts and videos ! Keep up the awesome work !!!
Ditto, love the videos! Constantly amazing to me.
Ryanne...I hope you're still on here...I've been trying to figure out forever how to bulk remove my "Fine Print" info people don't need or won't read. I've called three different CS people and they have tried to help me without success. It would take me forever to go through almost 900 listings and remove this unnecessary info in my description. I tried pasting the entire paragraph and replacing with non-smoking, pet-free in the bulk editor. Do you know if this can be done or if I really have to do this for each listing individually? Also, I just finished listening to your last podcast and really, really enjoyed it.My hubby is next to me setting up Netflix for Making a Murder(he only subscribes when there's a series he wants to watch).
you should be able to do a 'find, replace' function in the bulk editor. that being said, i've tried that and it never worked! so i'm afraid you might be stuck with the fine print for the old listings and just keep it simple going forward.
Yes, the "find and replace" isn't working. Tried it many times. Now all of my Bonanza listings say, welcome to my eBay store. I'll go through as many as I can and change them manually. I have to resize a ton of photos anyway because I had my camera set wrong and never realized that they could not be seen as close-ups on eBay. Not sure how much time I want to spend on this. For items that are not selling, I'm trying to enlarge at least one of the main photos so they can get a good look at one photo anyway. Thinking I should probably spend the time listing rather than editing. Thanks, Ryanne. Enjoyed the murder documentary last night. Now going to check out "Serial". Have a good day! Give Jay a hug. You guys are the best!
don't worry about the bonanza wording. tons of my listings say 'my ebay store on them'. no one cares. they want the item, they'll buy it.
So slightly off topic and a VERY low level spoiler from Star Wars: The Force Awakens...Isn't it cool that one of the main characters, Rey, is a scavenger?! I kinda figured it out from the trailers, but seeing the whole film confirmed it; she's a Trash Elf In Space! I think I'd rather pick an estate sale than a 30 year old Star Destroyer, but hey, it's a living.*Paul*
I got a laugh out of that too when I went and saw the movie last weekend. Then I started thinking, man she needs a better way to sell her stuff like a galactic eBay rather than selling it to that ugly guy who barely gives her anything for it!
Funny seeing those brass Christmas parts sell. I have a 95% complete set, been meaning to list it for parts as it would be a shame to throw it away. It was essentially free as I found it at the bottom of a box lot of vintage bubble lights.
I remember those from when I was a kid. They called them luminarias back then, but now that word means a candle in a paper bag.... go figure. I'm sure my mom still has a couple.
Has anyone gotten into trouble with ebay for shipping via a method that wasn't offered in the listing? I recently sold a lot of fabric and sent it FedEx because it was cheaper than USPS, but probably only had USPS on the listing. I actually did free shipping on that item. Duh!
I have without any problems though I don't make it a habit, it was a heavy box that would get there faster & cheaper via FedEx, just make sure the shipping address isn't a PO box. I would think it's your call if your paying for shipping unless you had priority selected.
as long as you're not downgrading the speed. like if they pay for Priority 2-Day, you don't want to ship FedEx ground which will take 7 days. but if you did free shipping with no indication of how long it would take, by all means, you should do the cheapest route.
I've sold a few of those Disc washers, I accumulate them as I buy a lot of turntables. If they have the bottle of fluid half full or more you can get $50+ for them. You must've go had yours on sale.
i was wrong, this one did not have fluid with it. though one that i'm about to list does, so i'll be sure to price high!
Happy New Year! Thank you both for helping me be able to pay my mortgage payment! Oh yeah, you definitely did! Thank you Jay for the quick responce when I needed it to take care of an Ebay problem. Thank you both for telling me to list, list, list. I have sold stuff that I would have probably put in the trash. You are both so awesome and giving of your time and knowledge, Luv Ya!
Hi J&R! Thanks for all your hard work with this blog. Are you still using GoDaddy Bookkeeping and are you still happy with it? I'm considering using it. Appreciate your thoughts. Happy New Year from a former DC punker.
yeah DC punk represent (dischord 4-eva)! yes we sill use godaddy bookkeeping and we love it. about to do my numbers tomorrow!
We're just a minor threat...
Thanks Ryanne, I went ahead and purchased the Godaddy Bookkeeping and like a true scavenger I used a 40% off coupon code. Oh, and by the way, my wife always asks if those "Savages" have a new podcast; she likes to listen as well.
B-Rock: Mind sharing where you found that coupon code? I've been looking this morning and can't find it anywhere. Thanks, Cindy
The code I used is FBHPCW2015. It looks like this may have expired but may be worth a try. There were many other codes I saw though, just Google "Godaddy Bookkeeping coupon code" and I'm sure you'll find many options.
Thanks, B-Rock. Just signed up. Your code is still valid.For anyone else thinking of signing up, a full year of Bookkeeping Essentials is now $57.53 with B-Rock's code.Happy New Year!
Signed up today with the coupon code. Thanks for the tip. Looks pretty cool so far.
Hey all, I'd like to share my template for how I do my Cost of Goods. When I started keeping records I couldn't find a real useful spreadsheet. I also work mainly off of my phone and tablet. I use Google Sheets as it is super convenient to be able to edit my spreadsheet on any device I happen to be near, be it phone tablet or computer. The downside is that google sheets is a vastly inferior tool to Excel and missing some serious tools that have been standard for years. I have some hidden columns with formulas that allow pivot tables to work based on month. You'll have to unhide these to move the formula down farther once you pass 200 items.My main use for this spreadsheet is purely to document my cost of goods on the fly. I keep a master spreadsheet offline where I download my godaddy book keeping data and use v-lookup to pull in my COGS from this spreadsheet based on ebay item number. I also use it to document when I list things on ebay. The sales data is just tacked on - I don't really use it consistently. One could easily add some columns to add in shipping costs and ebay paypal fees and make this a full blown spreadsheet for everything. I don't do this because of godaddy bookkeeping.Anyways, here is my link. Feel free to copy, modify, or whatever. Only those with this link can access it. Feel free to share elsewhere on your site. Let me know if there is an issue with viewing it.https://docs.google.com/spreadsheets/d/17ZJTCMsmcqDrTJJo49g9_V_Nx4S6IFyEWUomu66_yEA/edit?usp=sharing
Thanks for sharing! I use Google sheets for all my eBay inventory tracking as well. I agree it's not nearly as easy to use as Excel but the ability to pull up the data anywhere is very useful.
Thanks! Great idea for having something you can access anywhere while sourcing especially if you’re not getting a detailed receipt. People tend to eye me a little suspiciously when I’m scribbling on a pad at a flea market or yard sale but everyone’s on their phone nowadays so I expect with this I won’t get a second look. I have copied it but I think I will delete some columns since I would only use it for the immediate purchase stage and upload to the comprehensive Excel spreadsheet once I get home.
I used to use a spreadsheet, but found it too be time consuming. Now, I keep small round stickers in my car. When sourcing, i put a sticker on each item, as I buy it, and write the price on it. When I list, I enter the cost of the item and it's storage location (bin #) in eBay's 'Notes' field. I do my books at the end of each month. I print the list of items sold, and add up the costs which is on the printout. Also, i can easily see what I paid for an item, when I get an offer, etc., just buy pulling the item up on eBay, as it's in the Notes field. Works well for me.
I have a returns question. What is the best way to handle a return if the buyer didn't open a case and just mailed the item back? Refund in Paypal? Do I need to cancel the transaction in eBay as well?
that's why i do, minus re-stocking fee in paypal and just note that in the refund. but when i try to cancel the transaction, ebay wants you to refund them the full amount with shipping, so i'm not sure what to do on the ebay end for items like that. there is not really a good answer for it.
I think I'll just go ahead and do the Paypal refund then. The item was only $30 so the eBay fees were minimal compared to refunding shipping. Thanks! Happy New Year!
Once you’ve done the Paypal refund, call eBay and they should be able to help. I had a similar situation recently (buyer didn't want to pay and initiated a Paypal request for refund but nothing on eBay) and I called eBay about it because of what Ryanne said, that if you try to cancel on eBay it wants you to refund, too. They initially told me to go ahead and refund through Paypal and eBay would "see" it and cancel the transaction automatically, refunding my fees. In my case I had not shipped and 24 hours after the Paypal refund the cancellation had not come through on my eBay so in order to avoid a late-shipping ding against me, I called eBay again. That rep was able to look at my Paypal account and confirm I refunded so he walked me through kind of a weird convoluted process but successfully made the transaction go away and I got my fees back. If interested in more detail, I think I talked about it here a couple of episodes back.
Ryanne I thought of you today while I was thrifting at my favorite shop. I found a set of 12 Holloware by Oneida silversmiths teapot napkin rings. Used, but with the box no less. I snatched those babies right up when I saw the price was only 5 bucks . I smiled thinking of you and what appears to be your napkin ring and silverware obsession LMAO !!!! Thanks for all the videos and podcasts and everything y'all do to encourage others to make a living on Ebay if we chose to. 2016's gonna be AWESOME !
i bet they'll sell well. love those napkin rings! people always want them.
I found 12 Fukagawa napkin rings in the Landscape pattern at a thrift store a few months ago. I listed them as sets of 6 for $42.99 per set and sold one set a while back. The 2nd set was my first sale for this year, also selling for $42.99. I doubt that I would have paid much attention to napkin rings had I not been following Ryanne and Jay. Thanks once again!
Thank you for building this community jay and Ryanne. Finally reached 500 tonight. Funny I learn proper goal setting from you two this year, only setting goals I have full control over finally and it is such a liberating feeling to control my destiny. I used to always worry about losing my golden handcuff job, not anymore as I finally have a crack at a side business. Even though I don't earn much yet.
I mean to also say happy new year everyone! Thanks for all your comments I learnt tons, also thks to those who jump in to help me with my one off random questions
Turns out that December was my best ever sales month. Here' a big toast to Jay, Ryanne, and all of my fellow Trash Elves. It has been great collaborating with you all. Let's make 2016 our best ever year!
Happy New Years!We watched 'Everything Must Go' with Will Ferrell last night. Quirky comedy that revolves around a forced yard sale, very familiar scenes with all his 'junk' on the front yard. He was pretty good with pricing though he didn't take the first offer on the half bottle of Scope.
Hello everybody. Religiously listening and reading all what is said on this blog. I feel like commenting sometimes but refrain from it. I am just a seller of my books trying to declutter the house. I keep posting on ebay.com and ebay.uk also and sell there frome time to time but I have to laugh when my benefit for one year is similar to the one people get in one week.Also trying to resell clothes that I bought and did not like. Even if posted half price with tag still on they do not sell so I am very much puzzled by the price J&R can obtain for old vintage coats and jackets for instance. Only have about 100 items at a time with 2 userids taking advantage of the free insertion fees.The problem I see is that I very seldom get more than 10 visitors for a 10 days validity period. Sometimes I get only 1 or 2 visits in ten days. No visibility I expect.Anyway I wanted to wish everyone a Happy New Year and thank J&R to help me improve my English (American ?) language.
Happy New Year Michelle. Selling to buyers in France and Europe will most likely be your best customers since international shipping is so high. Unless an item is very rare/special, I will always buy the item that is local.--Is there another site that French use to buy used items? --or is it not common for the French to buy used clothes?If you feel comfortable sharing your store, I'm sure some of us would be happy to look at your items and give advice.
I am in the midst of helping an old friend set up her store (eventually, she is doing the "free" listings for now) and I advise her, as J&R always do, to just keep listing--feeding the beast helps you get better placement in search I think.
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I have a question for all of you. I have a room full of boxes that I keep when something comes in a box. Many sizes small to big. The room is now being taken over with these boxes? Being a scavenger, I always think I might need them for sending out a ebay sale. I have not wanted to brake them down, because of having to waste tape to reconstruct them. So my question is, how do you store your boxes and should I just bite the bullet and brake them down?
Break them down. Space > Roll of Tape
Thanks! I like the way you put that. Space is more important than a roll of tape. Pretty simple, but was struggling with it.
I know it's a pain but you should break them down. I reuse boxes all the time and when I get new ones I just break them down and organize them by size in my office so they are easy to grab when I ship something.
I find it's helpful to mark the broken down box with it's dimensions and sort/store accordingly.
Great idea to mark the size on the box.
Yeah, try to keep them organized by size. You'll feel so much better when you reclaim that space.
I break em down, you can't always trust the original tape anyway.
you guys are inspiring me to go break down my box mountain of pure death. the thing is completely out of control at this point. but it's so useful to see what size it is already. but my office is being taken over by it. hmphf
No way I am breaking my boxes down.
I'm with Ryann & Linda ;-) Or maybe you can break down half & leave the others!
It's a balancing act. Keep the small / uniquely useful / immediately useful ones intact, break down the common ones that you don't need very often.
I bought shelves about a month ago and I have been using them purely for boxes. I sort the boxes based on the longest length (eg: <10", 12", 14", 16", 18", 20" 22"+) and have half a shelf or a whole shelf for each size. I feel much more organized and I tamed a mountain of boxes that was swallowing up my garage.
Happy New Year to Jay and Ryanne and to all the Trash Elfs! Best wishes for 2016!
Happy New Year, Jay and Ryanne, and all the SL fans!I ended 2014 with 471 items and set a goal of 800 items by the end of 2015, which I exceeded by 2 - and ended with 802 listings. I am now committing to a goal of ending 2016 with 2,000 listings! I am being wildly ambitious - but I am going to try, and see what happens along the way.I also set a goal of diversifying from clothing, and I added men's ties and mugs to my shop, and both are lucrative, but very slow sellers, for me. I enjoy finding mugs, so I will continue adding those, but not sure if I will keep adding ties since they rarely sell. It is going to be a fun year ahead, and I hope everyone has a great 2016!
Anyone know anything about baseball cards? My son convinced me to purchase a box for $10 with about 1000 baseball cards from the goodwill. This was about 8-9 months ago. I am finding the task of researching each card very overwhelming and time consuming. I am thinking about just re-donating the box. So far the research is showing up very little value. most cards are listed for 3-5 dollars with free shipping. Anyone have any input?
I'd sell them as a lot from a general age range if you can and/or brand. And call it a day. Or if you really don't want to deal with them just donate them back. They rarely are worth the effort of looking them all up.
I agree. From what I've heard, you may find a few good ones, but it's not worth my time to research and learn about them. I would sell as a lot.
Burn them! Unless they are 1980 or earlier, or they have an autograph or some other additional feature they are more than likely trash. If they are from 87 to 94, they are probably worth more than the match you use to burn them. If you are a glutton for punishment, if they are all from the same set (they look similar and have the same copyright date) the easiest way is to search for that set and look for the higher priced cards. Burn them! When you get done burning yours, I have a 100,000 I need to burn. We can have a bonfire!
I hate to say it but selling on EBay makes me sick...literally. This past year I have been sick more than I ever have been in my life. I'm sick now. Happy new year to me lol. I hadnt been to any thrift stores in a few weeks and I go to one and I get sick the next day. Sometimes I even wear gloves there and I always hand sanitize immediately after until I can get to wash my hands. I don't know if it's the stuff, the people, or what but its unfortunate. This is not how I expected to start the new year. I had a lot of goals and plans in mind. Does anyone else find that they get sick after shopping?
Never gotten sick from scavenging. I think Ive seen you mention scavenging at those big Goodwill outlets where you dig through stuff with crowds of people. If so, I'd say its the people who get you sick and not the stuff. Germs don't last long on old items.
Yeah it was a weigh in pay that did it. Germs/Viruses can last minutes up to 24 hours on items depending. But I agree its most likely the people. But how do you possibly prevent that? Obviously I can go to other stores but around here that's the cheapest source when money is tight. And thanks Sandy for the well wishes.
Are you allergic to dust or mold? Try wearing a mask.
What Linda said. It's probably mold/mildew spores in the air. Maybe stick to outdoor yard sales & flea markets.
If it’s any consolation, if it’s really flu’s and viral bugs you’re catching, you might be building up immunity with all your recent bouts. About 16 ½ years ago my wife and I with both of us working crazy hours put our first child in an urban daycare center (run by a hospital, no less) starting quite soon after she was born and we all caught everything that came down the pike, sick as dogs it seemed about once a month for much of the first year. We all pretty much have not been sick ever since. We don’t bother with flu shots even. Allergies are a different matter, though, I still can get nailed after a move living in a new area or while traveling. I’d add my vote to mold/mildew being your culprit though my infrequent thrift store visits don’t seem to trigger anything with me.
Anne... If you're getting sick the next day, it's probably a coincidence. A virus usually takes two or three days to incubate. If someone coughs or sneezes within a few feet of you, it's possible to catch an airborne bug. I just don't go down an isle if I see someone hacking and spewing germs. I usually end up sick and coughing for weeks or months because I push myself and don't rest enough. I have some asthma when I get a respiratory infection. For me, rest is the best thing I can do to get better. It helps the immune system to fight the infection. Also, if you have young kids, you'll catch everything they bring home.Hope you feel better.
I have a question about local pick ups. I have a table and chairs listed and someone who is several states away sent me an offer. They only have an eBay score of 9. I messaged them immediately and asked them if they planned on arranging their own shipping and have had no response. It's been 24 hours. I had a problem with this on another local pick up item a couple months ago. I accepted their offer and they sent me their address so I could ship it. I feel like if they don't respond to my message I should just let the offer expire.
Just use your judgement. For us, it;s all about how hungry we are. On furniture that's local pick-up, we're always hungry. We accept any reasonable offer. About 3 in 10 buyers don't understand we wont ship even though it clearly says "local pickup". So we just cancel. No harm, no foul. It doesn't cost us anything to try to get every sale. Move that furniture!
a lot of times people surprise us too. they'll be from several states away and we accept the offer and then they drive down and pick up. had a couple from brooklyn drive 5 hours to pick up 2 chairs yesterday. they woke up at 6am New Years day to drive down here. they really wanted those chairs!
I appreciate the feedback. It's a Coca Cola table and chairs. I have it listed for $950 and the offer was for $600 so not a bad deal. It just worried me that he didn't respond to my message. I may counter with $750. I could use the $600 though.
They sent their offer as local pickup only right? So just accept get them to pay. Then contact them with your contact info and tell them to let you know their pick up arrangements. They are more likely to follow thru once they have paid. Then they can figure out how to areange pick up. Hopefully you had a 20% return charge in case they don't pick up.
Well I took the offer last night and this morning woke up to the message "I can't afford the shipping costs." I guess she doesn't want it bad enough to drive 15 hours (just over 1,000 miles) haha.I do not have a restocking fee but I think that's only if the item gets shipped and sent back.The plus side is that I just used the bulk editor for the first time to change my return policy. I upgraded it to 30 days and now all my items have a 20% restocking fee. It took about 2 minutes, so I'm happy with that.I am going to call eBay in a bit and see if I can get her phone number to see if she has checked all her shipping options.
So tax time approaches again- last year using the J&R "method" I grossed an additional $11,000 over the previous year when I was doing only auctions. This year I am wondering what affect etsy will have on my bottom line. Anyway, Happy New Year guys!
Huge congrats. I kn know you've had doubts with eBay's system, but glad the numbers were in your favor. (it's most likely because you sell good stuff)And it's cool to see you sell on Etsy. It'll be interesting to hear as you compare the two.
Sue, that's fantastic!! Just spectacular.I'm watching to see how Etsy performs for you, also. I'm still debating re-opening over there, but I've got a lot to do to rev up my eBay store first.
Kate, with kids to deal with it is doubly hard for you to "rev up" than me--but you have a really good "eye" and I think that you would do well on etsy if you could get some extra time--this business is a time drain no doubt.
This is why I don't like buying used items on amazon. So I bought a book for the typical 1 penny with 3.99 shipping. It was listed as very good. Of course no pics and no further flaw description. I get it today and the book is filthy and stained. I would not have bought this book in this condition and its certainly not a "very good". I went to leave feedback and Amazons system goofed and showed an image for a different purchase and my feedback got messed up. So now I left a good review for a product I'm not happy with. I did msg the seller to complain though. What laziness on the sellers part. They could have at least wiped it off. But the pages are stained too.
Sorry that happened. Always buy like new. Or kindle or Audible.
On the plus side, Amazon sellers like that drive some business over to ebay where people can post pictures of the book and charge higher prices.
Sellers of used items on Amazon can also post pictures if they wish.
I agree. I don't buy from Amazon anymore anyway because I'm sick of the monopoly game they re getting away with with their highly connected friends. I would much rather buy from individuals on ebay that aren't playing bizarre corporate political games with Wall street friends.Abebooks often has the same problem as some amazon sellers, but not overall as bad. The sellers aren't always accurate about editions, publication dates, condition, because they are put in en masse with no photos- but they are overall better than amazon.I might suggest you try out abebooks and look for highly rated sellers. I look for ebay sellers that don't just plug in upc numbers but actually photograph the item and provide a specific description.Is there a way you can file a complaint with amazon about that seller?
"Sellers of used items on Amazon can also post pictures if they wish."But they rarely do
Ryanne - I bought that same set of Star Wars VHS tapes at a yard sale for a couple of dollars a few months back. I'm embarrassed to say I'd never seen any of the Star Wars movies and I couldn't find them streaming anywhere so I pulled my old VHS player out of the cupboard. I've only watched the very first one. I need to finish off the other two some time.I saw a trophy in your video. I've sold a couple in the last couple of weeks. I don't think I'll buy anymore. They seem to be very fragile and I have a tough time storing them. The only thing that's ever broken in transit for me was a trophy so I'm kinda leery of them.Thanks for the tip on "Federal" glasswear. I've only seen the Anchor Hocking / Fire King stuff around and I would have assume the "F" was Fire King. I always look for that style.
Ryanne, your ski patch is from a ski resort in my region. Wonder why someone in the us would buy this except may be to make believe they have been there on vacation.. or collection, who knows.To answer Jay's question somewhere above here in France apart from ebay we do not have that many second hand marketplaces except one belonging to the Rakuten group called Price Minister.
someone from the UK bought it. so most likely they have been there. that being said, lots of Americans travel to Europe all the time. We were just in Europe this summer. it's known to happen!
We bought bag of those ski patches in Amsterdam. We've already sold three patches for $20 each. I was skeptical but there's always a collector out there somewhere.
J&R, I was glad to hear you talk about listing on the smartphone vs. the PC and Laptop on your podcast. I was listening intently for tips. I wish there was clear instructions (from ebay) on how to list the most efficient way on ebay. So much to figure out on our own. I'm using Seller Hub and it's working for the most part, but sometimes it seems to be directing me to the wrong places. For example, when I click on the ebay Home, then "Selling" link at top on right, it brings me to the Seller Hub. If I click it again, it brings me to "Watch List". Also, I end up with multiple windows open that I end up needing to close. It gets kind of confusing. Anyone else notice this? As for which devise to use for listing...I tried using my iPhone 6s plus from start to finish, but have found I can not complete a listing without going to my Desktop or Laptop to fill in certain Item Specifics. Maybe because I'm using "Sell Similar" and their listing didn't have the specific field? Several listings would not allow me to choose GTC (these were created off of "Sell Similar"). I had to make them 30 day listings. I know I need to call CS, but, before I call, I'm wonder if anyone else is having these problems.Also, in "Item Specifics" is it best to use only one color choice, item number if listing lots, model number, etc.?Also, J&R, I notice you use "standard" shipping sometimes. Is that so you can change to which ever way is cheapest, after the purchase, without getting dinged or a complaint from a customer? What does standard shipping mean (ground?).I hope this isn't too many question at once, but I'm planning on doing a lot of listing today and any help would be great.Congratulations to Omfug X and everyone else who worked their butts off this past year to grow their ebay business, including me. haha Jay & Ryanne...you two are appreciated!P.S. I didn't think I would care about feedback "numbers", but kind of excited waiting for number 6,000 to show up. Hope it's not a negative. ha ha (I will become superstitious if it is a neg.)
We're bias towards listing on a laptop, so take my opinion for what's its worth.I believe that listing on the mobile is for people who want to do it down and dirty. they aren't worried about details or control. These are the listings with photos that are turned sideways and have no text details. I think eBay creates this for people who want to list like they're doing a yard sale. Items are sold cheap so presentation doesnt matter.I bet there are sellers here who list very well on a phone/tablet, but have figured out a very specific workflow that most people would have little patience for. Listing on our laptop allows us to have total control. It takes a little longer because the photos must be imported from a camera, but it's part of our workflow. We dont see it as a negative.
deb truervaluesI work at a premium on time. I take all my pics with the phone. Then, I list on the phone app whenever I am in the car, waiting for kids or husband, etc. I have to use those little golden minutes whenever I can find them!!! When I'm done, I put listings on "save draft", then do the shipping charges after I get home. I think the shipping buttons on the phone app are hard to do. I have really found the phone to be a timesaver!
I like editing photos much better on the mobile app. I think it's one of the few things the mobile app does better than the desktop app. The mobile app can be super quick and convenient for listing with practice. There are some weird quirks. If you use sell similar but change from collectible to a different category there's no way to remove the added gallery plus fee unless you go to the desktop/laptop. It's super annoying. I prefer mobile over desktop. That's how I learned to list and it works for me. I don't think my listing look like a yard sale(they certainly aren't priced that way). I think for non full timers the mobile listing tool is a god send. Listing from our real jobs is like getting paid double time.
Agreed Mike. This is why I included that middle paragraph for sellers like you:"I bet there are sellers here who list very well on a phone/tablet, but have figured out a very specific workflow that most people would have little patience for. "Unlike most casual sellers on eBay, you've put the time into figuring out how to make your listings look great just using mobile. I bet you've had to figure out some tricks to do this.
Standard shipping = First Class Package.
Standard can mean First Class or Parcel Select. Expedited would mean Priority.
Parcel select = economy
I use my phone for most aspects of listing, although I do prefer to type and format the descriptions on the desktop computer as it's much faster (for me.) I have seen the lower-end listings Jay is talking about, with crummy pictures, poorly worded text, and "posted via ebay mobile" in the listing someplace, but those weaknesses probably have more to do with the quality of the seller than inherent troubles with mobile listing. It really is possible to do everything via phone and have it come out nicely (although, again, I've a personal preference for writing my descriptions online.)
My husband isn't too impressed, so thought I would reply to myself here. Got my number 6,000 feedback and it was positive. Yay! He did give me a fist bump.
I do 95% of my listing and shipping from my phone or ipad. If you use good natural lighting pictures in the app in the listing are good. Very quick to rotate and crop but not good for anything else - hence the good lighting.There are some quirks to using mobile. I print my labels from the ipad to a cloud printer. Doing it from my phone sometimes does weird things so I avoid it. Also, you cannot print global shipping labels from a mobile app. This is probably my biggest pet peeve of the mobile app. There is no real reason for it.On the question of standard shipping:I typically weigh the item and tack on a pound for packing supplies and round to the next pound. It works out almost perfectly. Sometimes I list as parcel post and then "upgrade" the buyer to priority. It allows my top end shipping cost to be lower but it doesn't cost me anything because of the great priority discount.Whenever I do free shipping I always list as flat rate economy. This was I can ship with whatever method I want depending on the distance of the buyer.
How many people use restocking fees on their listings?I am interested in hearing people's experiences with charging restocking fees, how much they charge, and if any buyers have made complaints?I'm considering using them because I seem to have had an increase in people who buy capriciously, then want to return for buyer's remorse, and handling returns can take time and bother, as well as tie up the item for resale.But I'm concerned about angry returners who then feel they should choose abuse the SNAD excuse instead to get out of paying return shipping as I have experienced that before- buyer's remorse masked as Not as Described complaint.
I use a 20% restocking fee. In my experience I have just as many people that abuse the system and file SNAD excuses as I did before (just a handful) the restocking fee. If anything I hope the restocking fee prevents people from buying without thinking.
Shipping question, I sold 2 recorders last night to the same person, separate sales. They are showing together for shipping via FedEx. I need to ship them in separate boxes as they are large. When I try and purchase postage for one they show up together, can I buy it twice?
Figured it out.You can remove an item, purchase postage then go back to Your Shipping Labels page and do it again.
yep, i just purchase 2 labels, ebay will tell you you've already purchased one as a warning, but you can just ignore that and print the 2nd one.
These were purchased through the GSP as well, weird that they grouped them together, I wasn't able to invoice so I assume he didn't use the shopping cart.
Happy New Year all! Long time listener. Rarely post due to 2 full time jobs besides Ebay. My New Years gift- I source boxes from a new car dealership. The parts dept has all sorts of sizes, and the bumpers that arrive for the body shop come wrapped in either a tough bubble wrap or a plastic coated foam. Good packing material!
Well, ended up not listing anything and went to the the GW instead (almost left with my eBay shirt on). Found a really nice 70s orange slimline rotary wall phone for $4.99 minus my 25% off coupon. Has the original long coil cord. So cool, we may hang it in our kitchen.Thanks for the replies. I think I'll do like Deb and Mike and keep doing my photos on my phone (this is saving me so much time...before I was saving to computer and naming each. It took so much time. Now, I just rotate the photo if it's not upright (I can't seem to figure out which way to hold the phone to get the photo upright). It's easy to correct the position right on the phone, but would be easier if I could predict which way it will end up. I'll just work between the phone and computer. I can still sit on the couch with my phone and laptop. It's a little easier at a desk because I have to sit the laptop on a tray so I can make the mouse work. I do find it easier to do the research on a computer where I can copy/paste a lot quicker. Moving those little dots around on the iPhone to highlight is kind of tricky.As for packing material, we get lots of foam sheets, Styrofoam (love the Styrofoam corners) and tiny bubble wrap in a dumpster behind Michael's. They also have the white board they use for framing (I just get new board when it gets dirty) that I use for photographing (along with my hardwood floor). I usually end up buying the large bubble wrap, but may check out the new care dealership. Hopefully, they won't have an eBay seller working there. Thanks for the tip!As for the category...I still sometimes forget to do that before filling in the item specifics. (I jump around. ha ha) There's nothing I hate more than getting the item specifics filled in then realizing I'm in the wrong category! You lose everything. Obviously, I don't learn very quickly...I keep doing it. It's probably J&R's fault because I'm listening to them talk. hahaAs for restocking fees...I haven't used, except when I sold my iPhone. I might consider if I got a lot of returns, but I seldom get any. It sounds like that doesn't always prevent returns though. Personally, restocking fees turn me off when I'm buying, but if they work, go for it. I'm just worried it may leave a bad taste with my customers, but I may be wrong. I'm always open for change.
For what it's worth, I found the best method for me is:Photos with the iphone, download into desktop (they are saved in a folder by date - I don't rename), sell similar in desktop (not one like this), and avoid using drafts. Personally I have little time and tolerance for listing glitches and drafts often had issues after I reopened them like boxes auto populating or shipping details reverting.