Come on Ryanne, say it, it's fun!
i have not idea how to pronounce that.
My uncle has a ranch in Texas. He buys beat up old saddles like that and cleans them with Scrubbing Bubbles. :-). Says they look great.
I sold a pair of leather LL Bean slippers that looked all sorts of gross when I bought them. But with a little cleaner and leather conditioner, they looked practically new again!
I had to laugh. I was in a hurry to get some listings up the other night and I didn't put measurements in for a women's sweater coat and sure enough while I slept someone asked for measurements.This week is deadly slow just like last week. First time that I had a counter offer out and someone else came in with a higher offer. Yeah!
Slow here, too. I have only had two sales this week with over 900 listings. Luckily one of my sales was over $100. I am doing the Beta Testing for the new Seller's Hub and have had some words with eBay about it.Debbie (Los Angeles)
Lately i have been accepting every semi reasonable offer......actually for the last several months. I have noticed that when i reply with a higher counteroffer most of the time i lose the sale. I wanted to mention something that happened to me early last week. A customer from Peru notified me the item they purchased did not work. They notified me through eBay returns, i proceeded to tell the buyer i would accept the return as i always do. I then received a message saying return was not possible from Peru. I told the buyer officially i would accept the return on the page which asks you what your going to do....I was notified by email via eBay i had ACCEPTED the return. Two or so weeks go by and i get another message, this time from eBay returns.........the buyer has now "Opened A Case Against Me" for failure to accept the return. Ebay makes a decision that i MUST REFUND her money when i receive the item back. NO SHIT......DUH, i already accepted the return. SO, moral of this story is i now have a DEFECT for a CASE decided AGAINST me. I plan to call eBay and complain but i really wonder sometimes what the heck is going on with them. This added .18 to my defect score or whatever its called.......no more TRS. I also noticed this defect has affected me not only once, but twice......totaling .70 which even puts me out of TRS for the FEB update. Watch your return processes everyone......even when you think you have done the right thing eBay may not think so. It really does not take much to get over 2.0 these days. To date i never got the package returned. I dont even think this person planned to send me the item at all. I think they wanted eBay to give money to them. Its a measley $18.00 which isnt much but i KNOW i packed that item to handle reentry into the atmosphere on the space shuttle. I dont screw around when it comes to International......especially a place like Peru. Also i wanted to let new sellers know for this first Christmas Season to EXPECT bad buyers. Expect returns for ridiculous reasons, expect to have to "kiss butt" a little. Be nice and polite in your messages regardless of what the buyer expects. On the other hand dont allow someone to threaten you with negatives. This has all happened to me in the past years. Get ready to make a bundle of cash and list your butt off every day starting NOW :) My rule is this: JUST LIST IT" Sort of like Nike but no swoosh.....WORK HARDER NOW. I put up a sign on my shop door that says "NO SOCIAL VISITS EVER" Have a wonderful day! P Sr.
"NO SOCIAL VISITS EVER".....ha ha ha!! Love it!
Dang... Thank you for sharing this story. I only sell through Global Shipping but I don't get many international sales, either.
What are you selling Anon? It almost seems odd to me that you don't get international sales. Half of my week seems to be gsp buyers. I've learned that international buyers seem to like older items that we've moved on from. I don't know if they are just behind the times or like the retro stuff. I sell a lot of old media like cassettes and fanny packs to overseas people.
Your brass candleholders remind me of some I've seen marked "Illums Bolighus," a top-notch Scandinavian furnishings shop.
i looked that brand up and you're right, those seem to be the ones. hope i find more in the future!
I remember some early podcasts when you guys mentioned you would never put anything up for sale and that you will just wait for that one buyer willing to buy at your asking price. 50% is a steep discount, but I guess no different than accepting a 50% best offer (like you said, depending on the day and your mood).Love the japanese themed jacket. Wondering if it was a GSP..we had a similar one that went to Russia.BTW, congrats on your $40K gross sales on the air bnb rental. That's a heck of a return on investment and a great semi passive income. I bet you will be debt free much sooner than your 5 year goal! Love that you guys are doing great!!!
Youre absolutely right. we think eBay sales are worthless. But you should know by now that we always break our own rules. Because sales were quiet, we thought we'd try an experiment. Would 50% off these coats spark sales?The answer was Nope. Out of 350 on sale, only two sold at the discounted price. Just another example that people are constantly searching for items they want vs constantly examining prices.
Hi Jay,Nothing is working to boost sales this month, but normally if I run any sort of sale, it boosts sales in general. It hasn't helped at all this month, however. It's been deadly quiet. Two sales only this week....ouch! I am doing Beta Testing in the new Seller's Hub. I think that you and Ryanne would have been perfect for Beta testing because you could see what statistics they will be offering. I can tell you that my statistics are tanking, however. I am wondering if a lean and mean store would work better. I, like you, do BIN with Best offer and keep my items in as "Good Til' Cancelled" I can see that my conversion rate has now dropped into the negative zone. This is not acceptable to me. I started removing listings, and adding new listings and it raised my statistics into the green zone . I wonder if one's conversion rate is low, if it keeps all of your listings from coming to the top of the search, hence making conversion less likely? I think that Cassini rewards people with higher conversion rates and fresher items. There are some sellers that do not believe in "Good Til' Cancelled" I love it because it's easy, but wondering if it's hindering my sales. Just my thoughts, but who knows. Debbie (Los Angeles)
Well if you just stick to more unique items you don't have to worry about ranking at all. You'll always be on the first page. My sales to have been dead all week until yesterday. I've just been accepting most offers and now I've at least met my minimum for the week. I am running a sale which helps but a buyer still has to type in my keywords. Good luck.
Is it wrong when I feel bitter that J&R sell something for big money that I can't get bupkis for? LOL. At any rate, impressive as always. It does feel slow this week, but when I looked I have had an average number of sales on ebay, etsy is slower than molasses (shrugs, still waiting on the Christmas 'rush')
we all feel that way about things sometimes. i know i do. 'they sold that for how much?? mine has been sitting here forever'. we have friends who sell stuff for sometimes thousands and we're like 'whattt'. but we just gotta keep doing what makes sense for us. on the otherhand, you're kicking butt on Etsy, something i've never been able to do.
ryanne you have so many things that would sell on Etsy--if you ever want to again, just go with the kind of quirky interesting things you guys pick up, you are in the exact age group that Etsy appeals to.
thanks, maybe i will give it a try again.
I am so glad to see the great price you got for the eyeglasses. I have a few pairs and didn’t see them going for all that much. One pair I have is 12K gold filled and has the prescription in the case. It was issued by the military, but is unfortunately, not dated. I purchased them for about a buck at an estate sale for the estate of a man who has a cool life story, which I was able to find here: http://www.dallasnews.com/obituary-headlines/20150427-c.-clifford-wendler-97-retired-smu-business-professor.ece. The man was an artist and his beautiful paintings were displayed throughout the house. When I asked about the prices on them, I was told that he didn’t want any of his paintings to be sold. Instead, he wanted them donated to local libraries, hospitals, courthouses, etc. He was a 1939 graduate of Texas A&M (Jay’s alma mater) and there is an exhibit wing named after him at their memorial library. He never married and had no children. I got some really cool items at this sale (including those vintage new in box “Vitalizer” men’s underwear). Thanks to you guys, a really cool mid-century modern wooden trash can caught my eye. Of course, it had gone unnoticed by others and was priced at around $1.00. How could anyone not LOVE being a scavenger????
Oh, and by the way...I don't have a jeweler's loop to see those tiny markings. I use an app called "Super Vision + Magnifier". It is a free app. It is nice because you can take a screen shot of the magnified subject and save it as a photo to add to your listings.
Thanks Amber for the tip. I downloaded it. It will be helpful at times but isn't nearly as good close up at a jeweler's loupe.
Thank you, Linda. I am going to get a jeweler's loupe. I just looked at them online and didn't realize they are so cheap!
Thanks so much for these super-useful videos!Who was the designer of the Danish Modern table?
I have a question about returns. I had a customer request a return the day they received the item (a $70 vintage blouse) which was Oct. 6. I have a 14-day return policy so of course accepted the return. The reason given was "ordered by mistake". They still haven't shipped. Paypal is still holding the funds. I sent one reminder to the buyer toward the end of October. No response. What can I do? There is no button or anything under managed returns to end their return opportunity. I'd like to get it back in time to sell it for the holiday season and am currently imagining the buyer getting lots of use out of it before finally sending it back. But I also imagine that if/when she sends it back, I will definitely get negative feedback if I refuse the return. Thoughts?
If she started a "hassle free return" then eBay gives her a certain time period to return it. If she fails to mail it back, eBay will automatically close the case. I would just accept the return and then be quiet. And as always, just call eBay if you're concerned. I wouldn't sweat it. Either she'll return it or she won't. Anything else is just wasted worry.
In the past, I have asked ebay to step in and close the return. It opens a case, and then ebay will close it. I had to do it again recently. Buyer started a return on October 10, didn't ship the item back within the 14 days. Somehow the buyer was able to open a "not as described" return on day 29, (after the first return shipping window had closed). I escalated it, and ebay closed the case right away, and did *not* refund the buyer.
i have a return that has been pending for over 30 days. the buyer just never shipped it back. not sure why it hasn't automatically closed as it should after the cut-off date for shipment. i need to call ebay tomorrow and just have them close it.
My pending returns have never closed automatically; I always have to get ebay involved. I took another look at my recent closed return, (the one I had to escalate after the buyer tried to say it was "not as described" a month after first saying it didn't fit). This was weird; ebay said it found in the buyer's favor, but it's not going to penalize my account, or make me pay it back. So I guess ebay decided it was no one's fault? I am guessing the buyer forgot to send the item back, and then realized it was passed the shipping date, and tried to find a way around it, so they would get their money back. Kinda shady, but whatever ebay. Very weird.
Today I had a customer ask me to waive my 20% Restocking Fee because she had just received the item and plans to return it tomorrow and apparently thinks her fast turnaround warrants a gold star - NOT. I replied that I accept returns for any reason but have a 20% restocking fee on all my items, including this one. Love the restocking fee and it will take a bit of the sting out of losing a $99 sale on this one. Plus, I called EBay to document this one as Buyers Remorse so if she gives me negative or neutral feedback, I will appeal it. Thank you Bryan for suggesting that restocking fee & to Cyndi who said don't take returns personally, and to J&R for saying to take the drama out of these kind of events. I used all of your sage advice to my advantage today.
I guess I spoke too soon, because this gal is again asking to appeal my restocking fee, and challenging Ebay's wording about charging restocking fees. I called EBay just to be sure I wasn't missing something, and they said that I've already told her I accept returns for any reason and she knew that I had a restocking fee when she purchased the item. The good thing is that because she's being so aggressive with me, I am confident that if she leaves me neutral or bad feedback, I can appeal it. I just refuse to engage in her drama, so it's time for the Silent Treatment.
You did the right thing calling eBay first. I always call first, verify that I'm right, and then get a reference number that you can use should you need to call in again. If you do this, then you can have most cases, defects, feedback, or whatever immediately removed upon request.
I found a red lobo Pendleton men's coat. Has all buttons missing hood. It is 20 bucks is that a good price?
TrashElf-3000 is working.....working....working...These are the sold listing on eBay for a "lobo Pendleton men's coat"http://tinyw.in/h8vE
Thanks, I didn't get it. Is there a way to look up the sold listings on the eBay app for my iPhone?
Yes, Google "How to lookup sold listings iPhone eBay app"
There sure is..you need to take time to learn your app and utilize it to your advantage.
Upper right 'Refine' then scroll down to 'Sold'.
I like that the highest selling lobo coat was sold by amazing*taste! Way to go Cyndi!
eBay app 'sold' refinement is garbage. It forces 'completed' as well and doesn't highlight which is which.
Not on iPhone, you can choose between just sold or completed.
i'm also on the iphone and it lets you pick 'completed' to see everything that ended or sold just to see sold items. anyone on android have this issue?
I have an android phone. On my app, you can click on just the "completed" and the search will show you both completeds and solds. The completeds but not sold, have a red price. The items sold have a green price. If I click on the "sold" button, the "completed" box is also checked but then the search brings up just the solds. Hope this makes sense!
No too expensive for reselling
Buyers can be so odd, I sold 3 bakelite bangles last night (for not much money, I just wanted to move sales along) anyhoo, said Tested in the header and showed a photo of the result with simichrome, so I shipped the items, I get this email just now--"these were tested correct?" WTF, I only repeated/showed that they had been several times...sigh...
Ive only banned 3 buyers ever and 2 were because of the same item. Well one of the banned buyers contacted me pissed off because he was banned. I have it checked that banned buyers can't msg me so I'm not sure how he did. Anyway he said it was ridiculous that I banned him for making a reasonable offer and that I've had this item for 6 months and it hasn't sold. I know I shouldn't respond but I did. I lied and said I didn't ban him specifically but that I do have a ban against unpaid item case buyers. I went on to say that I don't care if the item has not sold in 6 months, it can be on there for years. Anyway, he wrote back more calm and educated me that my shirt isn't that sought after and will never sell for more than 40 max. U know how that goes. I'm not responding now though. I can't even recall why I banned him. He may have been the guy who kept offering the same low offer over and over after ive countered and denied it several times on several diff occasions. Plus I judged a book by its cover and decided I didn't like his user ID lol. It told me he was young and careless. I will be glad when this dang thing sells though.
I love when potential buyers try that strategy "Here's why your item sucks and isn't really worth it, I will do you a favor and give you 1/10th of your asking price". I responded once with "Oh, it doesn't sound like this item will meet your needs, so you should probably pass on it". I have also had a guy message me 9 times about a trucker hat. I blocked him, and he still was able to message me. Weirdos.
What's up with those trucker hat guys. I had a Halloween themed adjustable snapback hat "One Size Fits All" sell a week before Halloween and then he returned it after Halloween stated "Did not fit". I new he had wore it for Halloween and returned it!
I love when people show me other listings of the same item at a lower price. I simply say, "No offense, but why don't you buy those listings?" That usually shuts them up or gets me closer to my desired price.
I know right. It's like if you think my shirt is not very sought after then stop seeking it! And he said he's monitored thatshirt design for years. Well clearly no one else gave into his bogus offers either. On a brighter note all the Christmas stuff I bought dirt cheap after last Christmas is starting to sell.
we either ignore those people or just say 'ok, you should go buy those other ones if they're cheaper'.
Forgive me for asking something that I know has been posted here before, but I have a question about caps. I have finally gotten around to listing a box that I got over the summer of vintage caps, and a few new with tags and cardboard inserts that I found somewhere else. I know that everyone says they ship these in plastic mailers, but I am concerned that I will damage hats. if you use plastic mailers, do you pad the hats with anything? I have laughed about finding this box of hats since I got it, since about the time I saw it and picked up the whole box, a young guy saw me with it and I really thought he was going to reach over my shoulder and start grabbing them. I came home all excited, and my husband was like who would buy those? I just laughed!LC
I use air pillows to stuff the hat/cap to keep it's shape. Then in goes into a polymailer and off to the post office.
I've sold a lot of hats and I'm a double packager. I put them in poly mailer and then in bubble envelope. I don't trust those polys. It seems every time I buy something and it arrives in one the package looks like hell. If the hat should stand up some I may put paper stuffing under it to hold the shape but maybe St hats can be smushed and bounce back. If it's a really formed hat a box may be your best option. I just like my method because its almost always 4oz and around 2 something to ship.
Anyone looked at their traffic report in eBay and want to share your conversion rate? Mine is .9% and Thursday's are my best sales days.....
My conversion rate is .7%. Do you know how the conversion rate is calculated?
2.8%, but I sell more of my items at right around the market price and about 60% of my items are ones that would not get a lot of casual traffic, but instead would mostly be clicked on by people who are looking for that specific item.
Nancy, The conversion rate is percentage of people who buy out of 100 views. So if everyone who viewed an item bought it you conversion rate would be 100%. So .7 is a little less than 1 in 100 people buy who visit your listing. 2.8% is Awesome!
Thanks Mark :)
I'm at 1.6% sales conversion rate and 1.3% click-through rate.
Where can I find my conversion rate?
i was wondering this too. is it only on the new seller hub?
The conversion rate is on your traffic report. I don't have the new seller hub.
Click on "Seller Dashboard" under "Account" close the popup that has you top rated seller info and look down on the lower left hand side under "Reports and Service Tools" is "Traffic Reports". It just showed up on mine in the last week or so.
thanks! you can also just click this direct link--http://is.gd/3ZTwmd
our sales rate on the main store is .2% and on the 2nd store .5%.
Ours is .8%. So if 2.8% is high, and maybe others is between .5% up to 3% [a hypothetical spread], then the problem that we all talk about here on the SL Blog all the time, is to get more people to view our items. 1 person sold per 100 views of your item as Mark H2o says, then that means if we would like 25 sales per week [regardless of the dollar amount for this discussion] then we would need approx. 100 people viewing over 25 different items in the store. That's a lot of people looking. Just a little sorting on our store. We currently have 491 items listed. [Coming up on that 500 goal shortly :-)], and out of those 491, 207 have more than 100 views, 62 have more than 200 views [twice my conversion rate of .8% per 100 and 14 have over 400 views [approx. 4 times the views] and 3 with over 750 views. My highest viewed item has 1,162 views and was listed on 8/17/2014 [almost 15 months ago] and it is a Vintage aluminum canteen dated 1915 from New England.So is there anything one can deduce from these numbers and ratios Ebay is furnishing us? Any insight anyone wishes to share for conversation sake?
Oh, by the way, that canteen is listed at $19.95 and make an offer on it. Historical sold data showed they don't sell for a whole lot. But 1,162 people looking and no offers [that I can remember]. You would think someone would buy it for a dollar and use it for target practice LOL-HaHa.
My sales conversion rate is 1%. So 1 out of 100 peeps who look at the listing buy? That seems kind of puny to me! LOL.BTW thanks Mike Collins for the instructions on how to look at the sales analytics and more importantly the definition! Wow, I'm amazed at how little I know about these kinds of business terms that in all truth should be driving my business decisions! Scary.
Oops - I thought it was Mike - but it was MarkH20. Thank you Mark.
deb truervalues - So, what is a listing impression?
Do not use poly mailers! Order some boxes. They aren't expensive and much easier to pack than using the poly mailer method.
This was in reply to that hat post above.
Cardboard is too heavy.....poly is very light. I use those bags all the time for just about everything. I dont use them on anything fragile. Have you had issues with these bags?? The ones i get are extremely strong and pretty darn cheap.
Do any of you ask for signature confirmation for delivery and if so at what price? And for those who sell shoes, if they are not expensive dress shoes/heels, i.e. if they are tennis shoes or children's shoes that will fit in a padded flat rate or poly, do you use that or do you box all shoes? Thanks
I use signature confirmation for items above $250.I send all shoes below a women's size 10 or a men's 8.5 in a padded flat rate mailer. With heels I put some kind of filler between the heel and the sole and then bubble wrap the entire shoe and still place in bubble mailer. This does make me a little nervous, but I don't sell that many heels. My shipping cost goes from $5.35 for a padded mailer to $8.99 or more if I use a box. Most of my items go from California to postal zone 7 or 8, which is the East Coast.
I use signature often for items to zero feedback buyers since USPS insurance doesn't cover "lost on porch" if tracking shows delivered. I also use signature confirmation for bidders whose feedback reflects they leave negative feedback or look for negotiations for supposedly slow, lost, or unrecorded items even though we know most ebay shipments are tracked. And of course Ebay will not back you on an item for $250 or higher without signature required.
i shipped that danish modern table to someone in boston. i normally wouldnt ask for signature for under $200 (it was $175) but they live in the city, so i was afraid USPS might just leave it on the porch.
I sold $500 turntable this week and sent it Fedex, I messaged my buyer before purchasing the label to see if he wanted signature conformation as I don't normally add it. He didn't return my inquiry before I had to ship so I googled his address and the panoramic view showed a nice quiet neighborhood so I sent it without. He finally got back to me and said that was fine.
Hi everyone! It's been so long since I've posted. I've been so busy and stopped posting after moving so I could focus and list. I agree with everyone that sales have been slow :( I am definitely not feeling that holiday shopping season yet.
Welcome back Frank. Glad to here you've just been busy. Would love to hear an update on juggling school and eBay.
I finished my associate's degree and decided just to focus on eBay. I figured growing my store would be smarter than taking 2 more years to focus on a degree that would guarantee me nothing. This year everybody I went to high school with started graduating from college and it put into perspective that a degree guarantees nothing. I knew that, but seeing it happen to people I knew made it a true reality. I would say only 1 or 2 actually work a job that is in the field they studied...and one of them is a nurse, which I think when you go to nursing school, you are almost guaranteed a job when you graduate. Anyway, I'm not sure I will ever go back and finish my bachelors. Not unless the cost of school goes down significantly. It's crazy to me the cost of higher education in America...but that's a whole different rant LOL. I feel like finding my own way via eBay has been a lot more rewarding and giving me real experience. I feel like I've learned so much more about running a business by actually doing it than sitting in a lecture and being told by a professor. I think last time I posted I had maybe 600 items in my store, I have 1200 now. I would say 95% of the store is clothes, like it was before, I'm really trying to branch out and try selling more variety. Lately I've been into buying vintage board games, and vintage eyeglasses. But basically, that's all I've been up to. I've been listening to the podcast regularly, just not commenting :(
Education is important, but do it o your own terms. Just getting a degree for the sake of it probably is not a good use of your time/money. I wish I had the opportunity to start an eBay business out of college while I figured things out. Glad things are going well!
Whenusing a torso manequin for women's blouses, many times they just don't seem to hang right on the form. Do any of you that sell a lot of women's clothes ever "pin" the tops and clothing back to make it fit the form just a little better? I know that we have a large amount of larger women's sizes and I have to be careful about pulling them back, giving the illusion of them being very form fitting and that could lead to complaints and returns. But just wondered what all the clothes sellers do as far as little "tricks" to make some of the listings look and present a little better.I know many just fold and shoot on the floor, but we think a manniquin shows off the item better even though it takes a little more time to dress and un-dresss and swap to the next item.We are older and a little "stout" so self modeling is out. Leave that to the beautiful people to do.:-)
Haha! Yes, I envy Jay & Ryanne's youth and beauty to be able to model their coats and sweaters. Jay, you sexy devil you. I sell quite a few plus size nightgowns. I have done this for 10+ years now - the plus size are the best sellers by a longshot. I ALWAYS pin back and try to make what is essentially a tarp look as form fitting and as flattering as possible. I have not received any complaints or returns in all these years. Just my 2 cents. My store is "thespeckledgoatllc" if you want to look at my listings. I've decided that the dressmaker forms are way less creepy than the actual mannequins with faces. CarenP.S. Sooooooooooo glad to see amazing "solds" on J&R store the past few days. My god, they are killing it this week. They won't be having heavy despondent voices in this week's podcast I GUARANTEE YOU. LOL.
Momma, I checked out your store. Where do you find so many new with tags nightgowns by the same maker? Clothing is one of those things I tend to avoid, because I never know how to display it properly, and it makes me nuts to try to list it. I would love to find a way to make it less crazy-making for myself.
@Momma .. Thanks for the reply. Also as a correction, we use a dress form also, not a "Full Figure" mannequin with arms, legs and face. My error in that. But, I got your point. You do pull items back and pin to some degree. Your words of "tarp like" hit dead on with what I was seeing as I dressed the form. As I researched, I did see the back side of some retail store forms that showed the clothes being pulled and pinned. But I also saw some comments on those sites where there were complaints of mis-reperesentation. So thanks for your input. I will "pull" some of them back.Also appreciate you listing your store. Having a list of bookmarked sites of the members who participate here on ScavengerLife is of help. We can cross reference a few when we get similar items and see how best to photograph, present or list things based on SL members who we feel are successful at what they do. Really appreciate that.
@ momma .. Question on how you store your clothing. Do you store all of your clothes on hangers in a hanging fashion in a closet or rod or do you fold and clear bag them, then store in a box or plastic bin?Just trying to get an idea on best way to go about adding some select clothing to our store.
Stuff_my_mom_threw_away: In my town (Kansas City) we have a department store that puts various things on clearance the last weekend of every month - sometimes 80% or more off. In the past I have gone "all in" as Jay puts it and bought everything in sight. I no longer do this, because 1) these "new with tags" things often take forever to sell; and 2) the profit margins suck compared with the J&R way even at 80% off. Now I'm a scavenger and its WAY more fun. That said I still find myself going into the store on those magical weekends. I'm just very very discriminating now purchase wise. And by forever to sell - I do mean forever - some of that inventory is 5+ years old!Mike: Once I list an article of clothing I fold and clear bag them, and put them into a large Sterilite bin - I've got separate bins for men's and womens clothes, and separate bins for small medium large etc. This keeps everything tidy. I wish I could find a tidy solution for all my packing materials!
Thanks momma. Good to know. That is what we already do for all of our hard goods and seems logical to just keep going forward with our same numerical process for the soft goods and just break out by gender. Appreciate the follow up. mc in atl.
What kind of clear bags do you use and what sizes do you keep on hand? I was just looking online, and I'm overwhelmed with the choices.:-) Thanks!
I buy these - I've got every size known to man. I put not only clothing, but everything in a clear bag before shipping. It just gives things a well cared for and valuable touch. Probably overkill. http://www.ebay.com/itm/Assorted-Sizes-Self-Seal-Suffocation-Warning-Clear-Poly-Bags-1-5-mil-Resealable-/321363324347?var=&hash=item4ad2bf2dbb:m:mTQSnw97G43N6wzitMUhaFA
Thanks for pointing me in the right direction!
I remember seeing some discussion here recently of how easy it is to claim USPS insurance, so someone must know the answer to this. I'm trying to claim the free insurance you get when you buy Priority Mail through eBay. When I fill out the USPS form, what do I give them as "evidence of insurance"? I use eBay labels and print on a label printer, so I don't get the little receipt you get when you print on plain paper. And I don't see anything else I can print that would work as a receipt. Is there something I'm supposed to have been saving all this time?Also, has anyone ever tried submitting an insurance claim when a package shows as delivered, but the buyer says they never got it? The buyer really wants to file a claim but I can't believe USPS is going to pay.
You can go into your My Ebay selling and go to shipping labels link on the left hand side. There you can click on various places to look at the details of your USPS purchase . This should be sufficient. There is a drop down box at the top to go back more than the previous 7 days default.
I had this happen about a month ago. My understanding is that if the tracking shows that it was delivered then isurance will not cover it. Mine was a pair of shoes that the buyer said she never received. She opened a case and Ebay found in my favor when they saw the tracking said it was delivered. I asked the Ebay rep if insurance would cover it and they said no because tracking says it was delivered. Basically it boils down to a problem on their end if you can show you did eveything you were supposed to by shipping it on time and with tracking. They need to speak with their postal carrier and agree on a safe place to leave packages or have them delivered somewhere that someone can receive it for them. I do feel bad for them if they really never did receive it but there is absolutely no way to know if they are telling the truth. Anybody can say they didn't get something. My buyer also tried to leave bad feedback but Ebay removed it. Then they opened a case with Paypal and that also was denied because the tracking said it was delivered. I hope that helps.
I have used a screenshot of the ended listing page to prove the item value, the claim check came pretty quickly too
The form asks for proof of value *and* evidence of insurance, separately. The ended listing page shows the price but doesn't prove it was even shipped.
Ah, sorry I missed that in your first post. It's been a while since I filed a claim and I don't remember what I did for that.In regard to your other claim where it said delivered in the tracking, I had that happen once and it was declined. The tracking even showed it was delivered in a state that was different than the one that the package was addressed to, they said it doesn't matter, it was delivered. That one made me a little upset at first, but it ended up working out. The package did arrive after about a week. I would recommend asking your buyer to wait a few more days to see if it shows up.
The package has actually been missing for over a month. It's a Halloween item that the USPS thinks it delivered on October 9, and on November 2 the buyer suddenly opened a case asking if it had ever been shipped. Which sounds totally fishy, but from her messages I think she genuinely blames USPS for not leaving her packages in a safe place. I don't want to start an insurance claim for her if it's hopeless, though -- that just seems like stringing her along.
do you have the email that ebay sends you of the tracking info? i think that one will say 'insured' on it. i usually take a screenshot of that. if it was sent USPS Priority it's insured for $50 automatically, if you are top rated seller it's automatically up to $100 insurance. if you can't find any other proof, just take a screen shot of this page from ebay.
Oh yeah -- I always save those emails. Thanks, Ryanne.
A buyer in the UK opened a case this week saying she had not received her item. I checked tracking (first class shipping not thru GSP) and it showed it had been delivered on Oct 6. I told her to check with her landlord and neighbors to see if they had it. Then I called Ebay and they took my side and closed the case, releasing my funds to me. The next day the buyer wrote to say that she had been out of town and sure enough, her landlady had been holding it for her.
Return requests expire in about 45 days, we had one recently! Sales are very slow for us too, last two weeks are dead. Regards from Europe
Is anyone else having trouble uploading images?
yep, i can't upload photos either. c'mon ebay!
This is absolutely the worst time of year to have glitching and problems......it is extremely frustrating. I am a one man show here and listing is precious to me, every minute i can list makes me money. Why would they be overhauling now.......just doesn't make sense.
Problems here too. I've had some luck loading just one photo at a time. I load a photo and then click 'save until later'. Open it up again. Add another photo. Rinse and repeat. It takes longer but I got a few listings finished.
I noticed this morning, during yesterday's troubles with pictures/listing.....none of the continue to relist automatically items were being relisted. I had several items that just didnt relist without any email or messages or failed to relist warnings.
Nancy: Yes, I found that I was able to load 1 image at a time, but it is a very slow problematic process.
I am right now, all corrupt. Same as last weekend or a few days ago.....not good.
As of 5:30 EST i can finally upload pictures "Knocks on wood"
I have a question about returns. I don't get many but I don't sell much yet. I sold a pack of playing cards that were sealed in cellophane wrapper and listed as new. The buyer returned them with this on eBay:Return reason: Just didn't like itComments: received this yesterday but looks like a really old pack, seems unused but really old. and not very good quality cards at all....So he has opened them and they are no longer in the sealed condition they were shipped. Do I refuse to refund because they are no longer in the same condition? I know you have sold card decks before and may know the best way to handle this.Thanks.
i'm not sure of the right answer. maybe call ebay, i'd love to hear what they tell you to do.
That is a tough one. Usually in the past, in similar cases i just refund anyway...although if it was more than $25.00 then i would call eBay. Here is what i would do exactly. If you have not yet, send a formal request as to why they want to return the cards. The response they give may be the deciding factor on weather your responsible in this case to pay them. Or like i said you could just refund and move on......this does happen. You could also refund minus the cost of shipping since you are eating this cost now if you give them a full refund. I do think some buyers try like heck to get free stuff.......this person may have been hoping you would just say keep them and refund them in full. I commented the other day regarding a return ^^^^ can be viewed above. Pardon my terrible descriptive writing skills. Either way in any return situation i am always thinking about bad feedback......unfortunately this fear i have sometimes allows buyers to get away with more than they should. In my opinion feedback should not have any bearing on best match unless a seller has excessive negatives. We all get them, should it cause us to make less money?? I am interested to hear what you decide. Expect more of this type of thing, especially around Christmas.
I would offer a partial refund and just explain to the buyer that they opened them which won't allow you to list them as new anymore and that's not fair to you.
To receive any kind of refund a buyer should return the item exactly as received. No refund should be issued if it is not v
Thank you for the shorter video. I just cannot set aside time for the hour long ones so I skip them. Just wanted to say the short films are appreciated
I wish there were hour long sold videos. The sold videos are always short. But for the normal podcasts I used to like the hour ones and they started making even longer ones which at first I had to break up in two parts but now I like them and just listen when I need hours to do a task. I miss the longer ones now. Seems like you guys don't go shopping much anymore so not much to talk about. Plus farmhouse talk not on these anymore.
The longer videos or podcast the better! A million times!LC
For the sold videos, the ones I get from my iTunes feed are just a few minutes long, is that correct or do I have to make some sort of settings change since they are videos?-CashFromClosets
That is correct. The videos in the iTunes feed are just teasers since people complained of the large videos downloads mixed with the smaller audio podcasts.You can watch all the videos here: https://www.youtube.com/playlist?list=PLVparbSUz8rvrPKFB0Pq225SqvMtg8Yxn
Absolutely Love the Podcasts, been binge listening for the last month while I clean...I own my own cleaning business and do Ebay part time. Currently have 268 listing, trying to get to 500 by Christmas. I would love a Scavenger Life mug that has my favorite quote of Jays, Go All In.Thanks and have a great night.
I've seen some people talk about listing problems over the past couple days. Today I haven't had any trouble listing, however I went to buy something and eBay cannot load my cart! Got this message - "We were unable to load your cart. Please try again. If the problem persists, contact Customer Support or send us feedback." While I generally stay pretty positive and note that sales come & go and everything evens out, this is pretty concerning that I want to buy something but my cart won't load in November.
Hi guys, I notice you come across yards of fabric quite frequently. Where do you come across it? I don't usually see it. Also have you ever tried to sell pillow cases as fabric?
we find it in thrift stores, auctions, estates. the usually shopping spots. i haven't sold pillow cases as fabric. but i have sold blankets, sheets and skirts as fabric.