I love the polyester shirt. At first it reminded me of John Travolta, but then I thought of Mr. Roper. Love it!! Did you have halloween in the description of that shirt? I probably wouldn't have when listing that, but I guess that would be a good idea. Amazing finds and sales. How wonderful that we can take items that people no longer want and find people that will use them and love them. So glad that at least these items are donated and not thrown in the trash!
yes it's totally Mr. Roper! no i didn't have any halloween keywords. i think they were just looking for a vintage 70s wide collar shirt and found it.
Ha! I can spot your items and pricing now on EBay without ever seeing your name. I was looking up a jack Daniels hat and several ppl pricing it low and then I saw just the patch with a wood background and it was priced high and I said I bet that's Ryanne's. It was! Nice hat, not sure why some are pricing it so low.
ha, that's great. sometimes i search for items and find my own stuff. i'm like 'that looks like mine'... it is!
deb truervalues -Hi Ryanne - I'm curious that you have your coats on sale right now, when it seems like the height of the season....I'd like to hear your thinking behind the strategy. thanks
We have a lot of coats that have been listed for over 18 months. We're okay to put them on sale. But really....we haven't sold any more with the sale. Just a technique to feel like we're doing something when things are slow.
Wow, my hat is off to you on the prices you guys get--just incredible!
Thanks. This video makes it seem we've made out like bandits this week, but it's just been some good single sales. Not a lot of volume.
I have some questions regarding items you seem to sell often.Hats- if used (no tag and came from thrift store) but looks like it has never been worn, do you just say that or do you say it may have minor wear (to cover anything small u don't notice) or do you just call it new without tags?Tiles/trivets- are there certain types or brands you look for? Mine never seem to sell. Shoes- how important is the sole? If the shoe looks good but sole all scuffed up for you still get them? Bags/luggage- are you looking for certain types ? Like that looks meant to carry certain things? Or is the brand or material important. I see so many that I don't know where to start. Duffles, lap top brief cases, etc..Thanks.
If a hat has no damage, we don't say it's new unless we're absolutely sure its new. Usually we just don't say anything. It's a hat. Here are the photos. Buy it. We look for trivets or tiles that are interesting. We know it when we see it. Or we look for tiles made out of very good material (slate, steel, etc). It's too easy to buy the really cheap, "fake farmhouse" trivets and we avoid them at all costs. I bet we only sell one trivet/tile every two months, but it's a fun sale. As far as shoes go: I think we're good eBay sellers because we buy things for ourselves on eBay and know what we expect as buyers. So I'll accept a certain amount of wear as a buyer of used shoes. It's like buying a used car. We use our judgement if the quality of the shoe is still valuable/useful for the amount of wear. Dont sell something you wouldnt wear yourself. As Suzanne below says, we look for luggage that is well made. Good leather. Hard shell cases. Sometimes bright colors are good because people want luggage that stands out. If it feels cheap, we pass.
Thank you so much Jay! That helps a lot!
When I describe the condition of an item, I limit my comments to what I see and feel without speculating on whether something "seems" new or "only worn a few times". For hats, that would be "Colors bright, crown is smooth and well rounded, bill is uncreased. No stains or holes." For bags, I look for quality above anything else. If its well-stitched leather, I buy it regardless of brand name. I also look for well made backpacks and duffles - check the zippers to be sure they work, straps aren't fraying, look for holes in the bottom, major stains or gross gooey things in the pockets.
Seriously liking this week's sold video, well done Ryanne and Jay! What type of camera do you use for your videos? I've been looking for a good/easy-to-use/affordable camera for videos, but the available info is hard to sort through.
KD, If you have a smartphone I'd start by trying that, especially if you have an iPhone. I'm always amazed by the number of folks on YouTube who just use a recent model iPhone for videos.
Its a Sanyo Xacti camera. But yeah, a newer iPhone has a great video camera on it.
Great variety of sold items. Love the firewood bag - I have two (not as nice) that I use every day in the Winter :-) Cheers, MM
yeah i love the firewood bag too. have had to use a crappy substitute in the past ( a laundry basket!) and know why the bags are great to have!
Holy Crap Batman, eBay is down for real !
Yep I'm down too...no midnight work for me tonight.
Me too. eBay says my store "does not exist". Sigh.
I hear that kathi, guess we get a night off :-)
Not sure what happened but over 7000 people on downdetector.com have complained from all over the USA and overseas. Been going on for hours. I'm sure they are working on the problem but wow this is the first time I have seen it go on this long.
Sorry y'all. I'm still up and running on my end. So its not a complete dead zone. Hope mine stays up and yours comes back soon.
What's odd is that eBay isn't acknowledging a technical issue on their status page or their Twitter feed.
Now PayPal is down lol.
We're back up and have sold a couple things from overnight. Must have been some switch over.
ebay's Systems Announcement Board notes there was maintenance scheduled for tonight.
That was supposed to last 15 minutes and this has been going on for hours so I think its unrelated to their scheduled maintenance.
10:05 central time it's back up in Mississippi
I made a measurement exception.http://www.ebay.com/itm/Vintage-60s-Woolrich-Buffalo-Plaid-Wool-Hunting-Coat-Jacket-Mens-Size-52-USA-/161842717747The guy offered me $100. I countered at $200. He said if the arm pit to arm pit was over 26 inches he would buy it (it was 28 inches). So I said ok I will make an exception lol. But as you can see I don't list any specific measurements in the listing. Still got a bunch of offers. Any vintage woolrich heavy jacket is big money.
That's a great price. I had that same jacket, but in a *much* smaller size, and could only squeeze like $75 out of it. Big and Tall for the win!
The fact that Americans are continuing to grow so huge is a bit depressing, LOL. (I say this as someone just under 5'8 and no lightweight myself!)
I bet we begin to see a self correcting reversal of this trend. You can see the beginning phases now with tanking fast food profits, chain closings, and fewer new openings. The younger generation is opting for healthier choices.
I looked at this link on eBay and down below where it says "More Changes To Get What You Want" The third image over is Jay in a Woolrich Plaid Coat. That's Funny!!!
Dan, thanks for your valuable BOLO and selling info, as always. Below you mentioned selling VHS and cassette tapes. I have bought some vintage cassette tapes and they screeched when played so I tossed them. I always fear that VHS tapes will play poorly, too, as recall the days when they were my primary movie media and they definitely did not last forever. Do you have any tips for getting ones that haven't gone bad other than simply buying them in the best condition found, and cheap enough so that you can afford some bad ones in the lot?
@Temudgin...Oh boy here it goes. I have sold about 100 cassettes the past 6 months for an average price of around $12. I have had one issue and it had nothing to do with it not working. I can honestly say I have never tested any of the cassette tapes or VHS tapes. It's not worth my time to do it. If they appear to be broken or beat up I toss them and don't list them. Based on what I am seeing people don't buy these to listen to them. They buy them to collect. I really don't think most people even put them in and test them when they receive them, they just put them as a display piece. So anyway let the hate rain down. I have not and will never test a VHS or cassette tape. If for some reason I sell one and it does not work and the buyer is mad I will just give them a refund and move on. I am completely fine with saving a massive amount of time on testing 500+ cassette tapes and deal with one or 2 possible issues that arise. I like to take the Six Sigma approach on that type of which is basically"A six sigma process is one in which 99.99966% of all opportunities to produce some feature of a part are statistically expected to be free of defects"That is the way I look at measurements and testing on cassette tapes and VHS. Now before everyone gets all up in arms. If I have a high priced electronic items then yes I obviously test it but for cheap VHS and cassette tapes it's a waste of time.
Well, that all makes perfect sense to me. Very helpful, thanks!
Has anyone heard of threadup.com? I just read an article about how used clothing is the trend right now and a bunch of stores are popping up online to satisfy the demand. Threadup you can sell them your used clothing but I think they want current brands and styles. So I don't know how vintage stuff would play in. This was the original article I readhttp://www.businessinsider.com/reselling-clothes-is-hot-in-the-tech-world-2015-10
Hi Ryanne, just read an updated Ebay message sent to my inbox titled "Gear up for Black Friday..then scroll down and click "new on-time shipping metric" and scroll down...here is a copy from the new shipping metrics Starting Feb. 20, 2016. Just thought you might be able to use this as ammunition to get your neutral removed. I will put quotes around where the words "and" are italic and bold in the article. Thanks for all your wisdom and sending me on my journey to go full-time! You'll be recognized for on-time shipping if tracking shows your item was either shipped within the stated handling time or delivered by the estimated delivery date. If there's no tracking available, we'll check with your buyer. If your buyer confirms the item was delivered on time—you'll be recognized for on-time shipping.Shipments will be considered late only when:Tracking shows item was delivered after the estimated delivery date (AND) there's no acceptance scan within your handling time or there's no confirmation from the buyer of on-time delivery, orBuyer confirms item was delivered after the estimated delivery date (AND) there's no acceptance scan within your handling time or there's no delivery confirmation by the estimated delivery date
that sounds a lot more reasonable than what it is now, where they hold you responsible for USPS re-routing things etc. the good thing is, my buyer changed their feedback after i appealed to them. hurray!
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For anyone interested, I made an IFTTT recipe that e-mails you updates from the eBay System RSS feed. They had some issues the other day, and this would e-mail you once it updates.eBay System to Gmail IFTTT
Only one $9.99 sale so far this week. :( This is the slowest I've been all year. Hopefully things will pick back up after Halloween.
It has been really slow for me most of the week--not only on ebay on etsy too, but I keep listing and sales have picked up since yesterday--just keep going Jamie, hopefully this is the lull before the storm of the Holiday season.
I hope so. I've been listing, but can't spend any more on inventory until some sales start coming in.
I feel you Jamie. The downside to that is for some reason it seems you sell better when you're listing. Anytime I take time off my sales die. It's crazy. The past few weeks have been horrible for me. Less than 200 dollars each week. I'm just pressing forward because really what else can you do? It's move forward or give up. I had better sales during the summer months. Hang in there.
The thing I really like about seeing J&R's second store which has around 600 items is that it gives a more realistic picture of what an average store can do, when they weren't listing much sales were sluggish in that store--their mainstay store with thousands of items can absorb some neglect. I only have around 300 items between eBay and Etsy and I need to keep feeding the beast or sales stop, since I will never have a lot of volume in my stores that is the way it is for me and probably everyone else with smaller inventories.
I sell books primarily on Amazon using FBA and my sales volume this month as compared to last month is down about 50% with about the same amount of inventory. Compared to October 2014, I am down about 10%.
Yeah, our second store has taught us how important selling clothes and shoes are. When we first started eBay, we were averaging $2000/month on 500 items in our inventory. But we also sold almost exclusively clothes and shoes.Now our second store averages about $1000/month on about 600 items in our inventory. The difference is that we are now selling no clothing. It's all just little weird, vintage objects. Hard goods we find at yard sales. So our lesson is that simply listing is not the only strategy. It does matter what you list.
Even I have given in and started buying some clothing again--if I want decent sales I need to have some clothing in my inventory i've found, and now that ebay is going to do away with their egregious defect system I don't feel so stressed out by the prospect.
More evidence for the "start listing more clothes" argument. I've been keeping my eyes peeled but haven't found much that interests me... I think I need to expand my definition of "interesting." Keeping it to vintage, lagenlook, vintage FLAX, and high-end artsy plus-sized or "free waist" clothes isn't netting me much in the way of inventory.
I just sold a $100 sweater--so that is pretty encouraging, LOL.
Hi Ryanne, JayJust wondering how things have been working out with the "minimal non-template descriptions". It is so much faster to list. Have you been making lots of sales on these? Also you should check the metrics in Seller Hub to see impressions, clicks, and sales and compare template time frame to present. Impressions stats would be irrelavant because that involves titles, but clicks to sales may give another view. Just an idea. Love the podcast!
It hasn't hurt our sales, but hasn't helped. It's neutral. But as you say, it makes listing much faster. At this time, I just dont think most buyers care about an elaborate description and template. Good photos and price are what's important.
I really think it's the quality of items that makes the difference. As a buyer, I find templates distracting and crazy fonts/centering/colors to be annoying. I like bare-bones, crisp, clean listings with the required information and minimal clutter. Most of the sellers I know locally (all full-time eBayers) use the straightforward and bare-bones approach and it works for them because the item quality (and photo quality!) is there. Although, I don't know, maybe in some saturated categories it would help? I don't know about that.
You know what is a bigger waste of time than measurements? Templates.
When you buy clothing online, you need to use measurements, or always be lucky. That's how we shop, and that's how a lot of other people shop as well. Plus whenever I've forgotten to include a measurement, I get bombarded with questions. If you ignore a question it leaves you open to negative feedback. Constantly answering questions only to tell them that you don't provide measurements seems like a bigger waste of time then providing them in first place. And constantly ignoring dozens of messages seems equally untenable.
Not going to argue with you about it. Not worth the time. I can just tell you numbers which don't lie. I have over 5K items listed on ebay. The past year I have almost 2,000 items sold. No negative feedbacks. Average return with everyone else on here. There is no luck involved with that amount of volume. If you ignore questions and the person doesn't buy it there is no negative feedback for ignoring someone that doesn't buy something from you.If someone does purchase an item from you, pays for it, and asks for measurements, you give it to them because they are your customer. My qualifications....I am 28 years old and have been selling on ebay since I was 12 years old. I have literally sold on ebay for more than half my life. Learned a few tricks and have figured out ways to streamline the process without negatively impacting my account. Not trying to come off as a jerk or sound like I am bragging just proving that I am not making blind statements without having the data and experience to back up my comments.
There's nothing to argue about. If I didn't provide measurements, I would be getting several messages a day asking for them. Answering all those questions every day would be a waste of time, and not answering them would be me providing sub-standard customer service.If you ignore a question, and they go ahead and buy it, then they can leave negative feedback.If it works for you that's great, but I think it is bad advice.
Dan, do you have any other job? Were you home schooled? What motivated you to start selling on Ebay so young? You sound like good interview material. :-)
Thanks Linda. @ Brian If someone were to buy an item from me and then ask for measurements I'll give them whatever they want. It's happened. I work full time not home schooled or anything like that. For money when I was younger I use to buy Pokemon cards from kids at school and sell them on eBay which is how I got started. My mom introduced me on eBay and would let me go on her account to sell the items and I would also list some of her beanie babies she would sell. If you look at my account (1999) beanie babies were big money. I didn't start selling heavily until the past year. Long story short light bulb moment sparked me to stop focusing on just selling sport cards to selling clothes.
How did you get up to 5000 items so quickly? Do you have help somewhere in the process?
Yes I posted a few months ago on here that I had just hired 2 people to start helping me list items because with my wife and I working full time it's impossible to grow at the rate we want without help. If you remember I'm the guy that was paying 75 cents per listing and 75 cents per item pictured. So my cost to list per item is $1.50 and since May I have gotten over 3k listings up. Even though I have people helping me with pictures/listings it's a lot of time to get everything efficiently organized and shipped out. Not too mention buy a bunch of cool stuff but we love doing it so it's not really work.
I love how much of your ebay experience you have shared with all of us!! You have given my daughter and I another way to look at our ebay businesses. She just took the plunge and started listing without measurements (a step she hates). It's bringing her a new excitement to start listing clothes again! Being old skool, I haven't tried it yet but it's on my list.
Here is what boggles my mind about you Dan, and you Bryan, how do you get enough quality pieces of clothing to sell at the volumes you guys do? Honestly i could not get that much nice clothing even if I went balls to the wall looking for it. Goodwill has hardly put out any winter clothing here--I guess that most of the brand labels go to their online auction where they usually get more money than most of us could get on ebay.
@Cheryl that is great she is starting to list. I am sure that she will do this but I would stress if something seems off or if it's older then do provide measurements. As I said if I have an XL hoodie but it seems really short and wide for example, then I will do measurements. In general newer items in the last 20 years don't need them (in my opinion). Here is an example of something I have listed I did measurements for. http://www.ebay.com/itm/Stitches-MLB-NY-Yankees-Long-Sleeve-Hoodie-Mens-Size-2XL-/151742751121?ssPageName=STRK:MESE:ITI stressed that it was 24 inches long because it's very short for a 2XL. @Omfug. My wife and I just went to a church rummage sale and came home with 6 garbage bags full of stuff (bag sale $6 to fill a bag). I am in the same boat as what J&R have said. I find too much stuff. I can easily come home with a car load of items if I am in the mind set to go thrifting to a couple of places in my area. I do go to the goodwill and some items are priced way too high but I can still find a lot of value when I go there. I know that people focus on high dollar items but cheap items you can make a high profit margin on that people totally discard are VHS and cassette tapes. You just need to know what you are looking for. I commonly sell cassettes between $10-$15 easily. Usually 90's hip hop, punk, and grunge sell very fast. I experimented with country music but that has not really sold. If you go to sold listing and just look in the VHS section and sort by highest price you will see some VHS tapes sell for insane money. Again just need to know what you are looking for.
Dan I'm not trying to give you a hard time, I just wanted you to know that for sellers like me, not providing measurements would be an unmitigated disaster. If I were mostly selling contemporary t-shirts and sweat pants, then it probably wouldn't matter. But if you're selling vintage jumpsuits from the 70's, tight fitting dresses, or even a slim fitted mens shirt is going to need measurements for people to intelligently shop online.If I'm looking for something that is going to fit me well, how am I supposed to shop for that without measurements? If I'm wearing a blazer I don't want it to fit in the shoulders and sleeves but hang loosely off my body. I want it to fit just right in all the right places. Without measurements, I would have to be incredibly lucky to buy the right jacket.
Dan was generous enough to publicly share his store ID the other day. You can see his sold items: http://www.ebay.com/sch/newvintageny/m.html?_nkw&_armrs=1&_ipg&_from&LH_Complete=1&LH_Sold=1&rt=nc&_trksid=p2046732.m1684That's why I love this forum because I learn so much. Many of Dan's items are things I pass over all the time. Just seems like cheap contemporary clothes, but his numbers don't lie and show there's a market for it. What's great is that Dan is pricing these items higher than many sellers who start at $10. Probably helps that he pays someone to photograph and list this stuff because that would be the kind of inventory that would burn me out. Like Bryan said, we always provide measurements because most of our clothes are older than 20 years. Maybe we could get away with no measurements? We once thought we had to have a template and now are doing fine without one. Seeing successful examples helps us adapt and improve.
I think that if all sellers suddenly stopped providing measurements, that eBay would eventually step in and make them mandatory.
@ Bryan this seems to have struck a chord with you. Last time I was aware men's size 32x32 jeans is a measurement. You keep bringing up the fact you do measurements for vintage clothing. I have said multiple times I agree with you and also provide measurements for vintage clothes.Do you go to Target with a tape measure and take measurements before buy the T shirt? Last I checked a men's size large t shirt is a measurement.
I'm not going to speak for Bryan, but I think we're all good here. I know I have been pretty skeptical when another seller shows they are successful doing things different from us. But I always come around to better logic :)Dan, you seem to do well selling those really contemporary clothes. Just goes to show that there's no single "correct way" or "correct inventory" for a successful store.
Jeans do not always measure the same as their size. For instance, a pair of jeans with a size of 32 x 32 might actually measure 33.5" x 31.5. Even if the the measurements were an exact 32" x 32", that doesn't tell me how it's going to fit my butt. To know that, I would need the hip measurement and the front and back rise measurements.I don't need a tape measure when I shop in the store, because I can try it on. If I'm shopping online, I use measurements even for buying a t-shirt.I don't doubt that you sell things and that you're doing just fine on eBay, but I do think it is bad advice to tell people to not provide measurements. You won't find anyone at eBay who agrees, and we're going to have to agree to disagree.
I hate to admit it but I don't give measurements either. Well its a rarity if I do. But I also avoid selling women's clothing where I personally feel like measurements are more necessary. I don't sell as much as either of you but so far no clothing item has ever been returned to me. I also put in my listing that vintage items tend to run smaller. I wouldn't encourage ppl to not put in measurements and eBay will side with the buyer if they complain the actual size doesn't match up but I still think its up to the seller if they want the hassle of including them or the risk of not.
Watch out for false eBay msgs or offers. Well not false but late. All afternoon any time I get an offer or msg an old one comes thru with it. Had me second guessing myself thinking I sold something again that I had already sold weeks ago. Or I go to my notification area and stuff us missing that should be there. EBay app is still a bit fluky and it looks like it may get worse before it gets better.
Anne, I've been having the same experience -- for months. A question comes through and I get a notification sound about the question -- and a notification/cha-ching about an old sale.
Etsy store owners... I just opened a store and I have a question. I started keywording my title until I saw at the bottom a place for tags. Which helps searching more? Should I not keyword heavy my title and just stick to tags? I hear someone say you need to create a presence. What does that mean? Thx
Copy your title keyword phrases in your tags--you only have 20 characters, so, for example say you title is Vintage 1950's Pink Prom Dress, the tags might be, vintage dress, vintage pink dress, pink dress, 1950's dress, prom dress, and so forth, think about how you do searches when you are looking for something, simple is better since most people don't do detailed searches when looking for something. The tags and the titles are both important in getting your item seen so fill out both.
I think having a presence means that you participate in forums and teams and use social media such as pinterest, Facebook and such. I don't really understand why participating on the forums would help sales unless other etsy sellers are buying your stuff. I do try to favorite some items from other sellers every day and usually they will favorite some of your items in return. As omfug said both keywords in your title and in the tags are important. I have read that you should make sure you have all the important ones in both areas. One thing I like to do when I'm creating an etsy listing is open a separate etsy window. Then I will act as if I am searching for something like my item. Say I'm creating a listing for a mens vintage wool hat. I will play around with different search terms people might use like I will type in 'wool hat' in the search window. When I do that a list will pop up of common searches including 'wool hat'. Examples might be 'wool hat mens', 'wool hat plaid', 'wool hat vintage'. If they are relevant I make sure to put those phrases in my tags. This has helped me greatly in coming up with good tags. I learned this tip from browsing the etsy forums. If you want to say what your store url is I'd be happy to look at it and give you any more tips I can think of.
In my experience, which is somewhat ancient, participating in the Etsy forums helps sales by increasing views and hearts for your items, which affects their Etsy search rankings. Omfug can confirm or deny if that's still the case.
I suppose that participating does increase favorites and the likes--I do participate daily because I enjoy doing so. I think that the single most helpful thing I did was buy promotions--for about $20 a month I've averaged a 6 fold return. I post on pinterest, and that is about it for social media. I have several sales a week so I am happy with my Etsy shop--eBay is still my main source of income, but it is great to have a back up.
Omfug, do you list the same vintage items on etsy that you have listed on ebay?
Kicking myself for not taking Jay's advice to "Go all in". Bought A box of 1000 sharpie makers for $8 at Goodwill. There were at least 2 more boxes but I thought who is going to buy these when they are all the same color? Yup sold 500 pens for $150 to one person in the first week. Going all in from now on as long as the initial investment is low and I have the storage space!
Thanks for sharing your sales, great week! I just passed over several of those Dundee Marmalade crocks at my GW Pound Store because they felt too new to me....
I would love for you to have an interview with dan!! I would love to hear his theory on listing!!!