As usual some real good information. Thanks for sharing.
If you live on the east coast what is the best time to set your next day shipping cut off? I'm thinking of setting the cut off time to 1:00 AM (PT) that way I would get an extra day if I fall behind. Am I looking at this correctly? What time is your cut off for next day shiiping??
Not sure what you mean. Can you choose the cut off time for next day? I thought eBay automatically pegged the time for us. Any link to what you're looking at?
If you look under Account-Site Preferences-Shipping Preferences, it will tell you the time of day for your order cut off time. If you don't specify, then ebay will use 2 pm Pacific.
My postal carrier comes in the morning 9:30 AM so SO what would you suggest I set cut off time for eastern time zone for next business day shipping to allow me more time to pack previous day sales?
I'm not sure if there's an advantage to selecting same day shipping v. 1 day shipping. Both get you Top Rated Seller Plus, and help with buyers. Also, I find that buyers are always impressed when you ship same day even with 1 day listed - most of my feedback includes something along the lines of "Fast Shipping!"
Also, for eBay - shipping time just means when the label is printed. If you print the label in the allotted time, but it is picked up or dropped off to USPS the next day, you still receive credit for shipping on time in your TRS stats.
And Your package must show it was scanned by the next day after you scan it. So if you have 1 day shipping you have until the next day at midnight to print the label, and it must be scanned by the following day. That is what an Ebay rep told me.
Hi Linda - I'm not sure that's totally accurate. This topic was one I was really nervous about when I started so I did a ton of research on it and tracked my stats religiously, and it seems theres some confusion on it in the online message boards. The eBay guidelines state, and I've validated through experience, that as long as the package is scanned anywhere in the process, it will count as validated. It sometimes takes a few days for the TRS stats to update. I have had several packages which weren't properly scanned in until a few days into shipment, and they all updated to validated in my TRS score after a few days of that scan. I'm currently at 100% shipped and validated, and there have been several items that didn't get scanned properly by USPS until the middle of shipment. Long story short, in my experience, if you print on time, and ship - as long as it's scanned in the process, it will count towards TRS as validated.
Thats good to know.
portlandiaman is correct. as long as you print your label within your handling time and the package gets scanned at any point in it's journey, you're good. griff specifically said this at the ebay in person event we went to last year.
I would love to attend ebay conferences sometime. I bet there's a ton of cool stuff to learn about.
That's a great heads up about overalls! As you can imagine, overalls are plentiful in Oklahoma. Does it matter what brand sells best? Not that I'll be buying anytime soon. I'm being a little strict with myself and not buying any more inventory until I list what I already have. We'll see how long that lasts, haha. Anyway, I'll add overalls to the list.
I hope I can sell my overalls. I've had them for some time now. Hopefully they'll sell soon. I recently found out that the next county over sells their seized cars on ebay which I just thought as kinda neat. Here is the listing I checked it out because I wanted to see if they disclosed the fact that it was seized in a drug related circumstance. http://www.ebay.com/itm/Dodge-Ram-2500-Laramie-/251903879276?forcerrptr=true&hash=item3aa6a4286c&item=251903879276
Hi Guys! How do you respond to insulting "better offer deals"? I have something listed for over $200 right now, and I got an offer for a lousy 50 bucks (and I know its worth over 200). I just declined offer without a comment. So Im just wondering if you do the same to these type of offers, or do you add a comment kindly rejecting them? thanks in advance. Leslie
I'll either do the same and decline in a cold, quiet style. But sometimes I add "serious offers only" just in case the buyer is testing to see if there's an automatic decline/accept turned on. I'm hoping if they know I'm a real person, they'll come back with their real offer. Happens occasionally. But at the end of the day, we don't waste time on low ball offers. They rarely turn into customers...however we have been known to accept low ball offers from time to time on very slow days.
I never let low ball offers bother me and I always counter as it's just as easy to type in a number as to just hit decline. I've had a low baller use up their offers then come back a few weeks later with a one could accept.I've learned that in retail, you have to have a thick skin and not let the customers get under your skin.
Don't take it personally if people low ball you. They just want a good deal, like we do. :) I don't ever respond back with a comment, for what it's worth. If they offer something silly, like $1 on a $100 item, then I counter offer with $99.99. :D They'll either start offering something realistic right after, or they just go away.
The tactic I use when I get an offer that's too low for me, is always counter with what I'd like to accept and I put in the comments of the offer "Hi, thanks for your interest! The lowest price I can accept on this item is $xxx excluding shipping, thanks!"Usually people will decline or ignore my counter, but about 20% of the time, they will accept. I think it helps to keep people from coming back with another annoying lowball offer, and also let's them know the price floor for what you're willing to take.
@portlandiamanI typically do the exact same thing with a reasonable success rate. The nice thing about Best Offer is that we are under no obligation to accept low ball offers, yet on slower days it can be used as a tool to boost sales.
Think of it as a great opportunity to practice your bargaining skills. I had someone offer me $50 for a $375 item that was already way under priced about a week ago. I countered with $50 dollars off of my price and they rejected it. I believe there may be some people who "fish" for sellers to bite. We all have days or weeks where our sells are low and go for a low price. There are also those times when we might accept an offer without really looking at it well. I've gotten hit with free shipping twice. I never do free shipping.It's a crappy way for someone to get high value merchandise for a low amount, but it's our fault if we accept it. Try playing with the prices with them, if they don't want to play, forget it and move on.
Ryanne, I used to go to the Blue Earth county fair when I was a kid growing up in Mankato. It was kinda cool to see that scrap book, but I'd like to know the story of how it ended up out east?
It was from an estate sale. Lots of people who work for the Federal government in DC retire in rural VA. They must have originally been from Mankato. Americans, always moving.
Jay and Ryanne, I have given some thought to your dilemma of heating the rental house in the winter and also wanting to keep it rented as much as possible. I suggest that you start Scavenger School or Scavenger Retreats. You just post the dates that are open for house guests to come and rent the place, off-season of course, and receive personalized instruction and shopping expeditions with the two of you. You could invest a few hours a day with your guests while still leaving time for your own business. Plus I am sure it would make for some very entertaining videos. I am sure you could make as many bookings as you wanted. Anyone up for it? :-)
That's a fantastic idea!
It would be wonderful for us., but Jay and Ryanne have described themselves as "kind of shy", I would be very surprised if they agreed to hosting a Scavenger School.
I think its a great idea too but I don't see it as their style just based off of how they answer certain peoples questions. They remind me of the Shark Tank sometimes where they are happier dealing with already established sellers who they can partner with and occoasionally help mentor in some way. Questions about brands, what to look for, etc seem aggravating to Jay. And those are definitely questions new people will want to know. I still think its a great idea because if they could find a way to explain the process of buying a type of item , others would pay for that. Like take shoes for example, I don't buy them because I have no idea what I'm looking at. Even if they look cool they may be crap shoes and I would not know the difference. but I bet they know exactly what to look for when they see a pair of shoes they are considering. They probably check out certain features on the shoe to make sure its good and I don't know what those features are. And I know better to ask because I'll get the default blanket answer. I feel like the podcasts are like mining. You just have to dig and when you find a gem you remove it, remember it, and keep mining. There's no gem section. Just my opinion. I'm rather new to selling but I keep my questions at bay to not rock the boat.
This is a fair assessment of what we're doing here. There are numerous Facebook groups that new people can join to discuss all the newbie questions. There are also endless videos on Youtube where you can watch the "haul videos" where people show you what they buy. I find them boring because I'm not a new seller, but a great free education for new sellers. There's also the cottage industry of paid eBay coaches who will meet with you in live video streams, chats, and phone calls for money. But selling on eBay is our full-time income, not answering questions. We do this for fun. If this isn't fun, we'll stop doing it.As I said recently, we see our blog as the AP Biology class. We expect sellers to bring their A game. We've never found a place online where experienced sellers can talk openly about the lifestyle of running a full-time. We like having focused conversations. We aren't here to talk about "I'm new, how do I do this?" We're here to talk about "I know how to sell, but how do I make this a sustainable lifestyle?"We hope new sellers can still enjoy our blog and podcasts. This is what it looks like when serious sellers talk to each other. No drama, no bullshit, no whining. It's about solving problems on a daily basis because we're putting food on the table. Anyway, boundaries are very healthy in life and relationships. Hope this make our boundaries clear. Lets continue to have a good relationship.
I'm proud to be on the AP-track! I really prefer Jay and Ryanne's approach to the blog, the podcast and the videos. The thing I like best about eBay is the learning, the research, and the appreciation of interesting objects. The fact that I make money doing it is great, but it's not the primary reason WHY I do it. I love that as scavengers, we act as curators - separating the cool, important and well made items from the trash of our time. I don't think that all the hustler-type sellers have that same mindset.
Suzanne, you and I are definitely on the same page! That said, I often run wild with the learning/research/appreciation side to the detriment of the money making side. My goal is to find the sweet spot where the bliss is profitable... it's an ongoing process... :-)
I like this concept of Curation as a motivating factor in what we do. You can see it in the items we sell in *What Sells* videos. (This is our 'gem section' that Anonymous was asking about).We also like the hunt, finding interesting items, learning about them, and then giving them new life by connecting them to collectors. Much different than how Amazon sellers aim like lasers on pure retail arbitrage: buy low in volume, sell high in volume. Widgets, widgets, widgets. No one way is better than the other. Simply important to learn what your passion is.
Em, here! Re the discourse on this site vs answering specific questions about what sells. Anon, you've got to do the homework, which means constantly researching and finding out what sells and why from the sold items on eBay so you can recognize something when you come across it. It's can be time consuming, especially for those with a touch of OCD, but you take that information with you.In her interview about textiles, Rhyanne's mom talked about having the touch or the feel, so that you know if something has value. Touch three dozen cashmere sweaters and you'll recognize the feel. I've always called it "the eye" so that if I see a row of clothes, I go to the item that catches my attention. That's how I was able to grab a pretty scarf from a crowded rack as I was being dragged out of a thrift store. Intended to keep it for myself and as I was washing it, saw that it was an Hermes. Bought for a buck. Sold for over $300. Course, sometimes you get a no-name item of no value except that you like it. And if you like it, someone else may, too.
I agree its on me to learn. But I also live by the motto to never burn bridges you may later need to cross. Sometimes an inexperienced person can learn quickly and soon be very knowledgeable and give back to those who helped them along the way. I've seen it happen many times. I guess it goes back to that saying about the student surpassing the teacher and that being the biggest compliment. But for now I'm learning a lot just by listening and researching and occasionally screwing up. and I absolutely love these podcasts because it's like having my own personal talk radio. I plug in my aux cord to my phone and listen on my car speakers. I bet other cars nearby are wondering what in the heck kind of radio station I'm on.
No bridges being burned here. We're simply balancing the signal-to-noise ratio.There's no moderation on these comments so anyone can ask anything. Many new people have asked good questions that have stumped experienced sellers. But I reserve the right to kindly bring attention to any overly noisy noise as any attentive librarian would do in a beautiful, quiet library of knowledge.
Jay well said this is why these conversations are valuable
I started listing to another podcast about ebay and they had music in the background while they were talking. I gave it a few minutes and found it annoying and to dramatic so I deleted them. This blog and podcast "cuts the crap" and provides solid information
It is nice to have a place full of encouraging, upbeat full-time sellers. Most places these days are full of doomsayers that are just doing this for another few years before retirement, or newbies that want to know how to do everything RIGHT NOW without trial or error like how the rest of us started. It is fun to see how others incorporate this work into their actual lives, instead of putting lives into work as you would for a normal job.
Agreed you summed it up, I joined 2 Facebook groups and right off the bat negative comments. Life is about problems, if you are not a problem solver you will suck at life!
Perhaps there could be a page or week where people share the gems they picked up on the various podcasts? Just a thought.
Good idea. The easiest is if people want to post a link to an item they are proud of selling. Just do it in the comments of these "What's selling" videos. You can either link to an eBay page or link to a photo.
Ha ha. I just watched this and was wishing that some of MY overalls would sell. Then I heard a cha-ching, and a pair sold! Hooray!
What the hell. So yesterday I didn't get anything listed so today I had s stack of stuff to go through. So I'm listing away when I get this message....To ensure success for our sellers and create a safe marketplace, eBay places various limit on account based on the average volume - either items or dollar amount - they sell. You have reached your limit. If you want to sell more call eBay....I have never received this message before and I have been selling for years. And I go on listing sprees all the time. It must be a dollar amount because I haven't listed any more items than I normally do. obviously I'm going to call them and try to get them to change this but it's sort of puts a monkey wrench in my plans on getting everything listed in this stack tonight. Oh well eBay says I'm done for now. but technically I've been listing on two different days since I was listing before midnight and it carried over past so I surely hope its not for the month. Aye.
Well their not open until the morning and their online feature doesn't work. Odd thing is I tried to sell something else and it went through. But the category I was in when I got the message was a category I just used once tonight. I don't get it and I'm frustrated. If they up my limit then all is well but if they don't I'm sort of screwed right now. Its just horrible timing for what we got going on right now. Oh well, I'll see what they say in the morning. Wish me luck..
Hi Anne - this happened to me this month. It's an easy fix, call and ask them to raise your limits. Assuming your account is in good standing they will, and it will be effective immediately. The limits are monthly limits on either a specific item count or dollar amount, which I didn't know until I called. I don't know how they set the limits, it seems kind of arbitrary, but probably safeguards against spammy sellers.
for me it was a dollar amount. Evidently I have reached 15,000 dollars worth of inventory or sales for the month. which really blows my mind because I did not realize that with only a few hundred things and a few hundred dollars in sales I had reached that. They gave me a hundred percent increase which basically now doubles all of my limits and they said you could call back every month to up that. I thought this might be good information for others who might run into this issue.
I'm so happy it worked out for you, Anne!
That's a great deal on the greyhound collars. They need special collars, because of the shape of their head and neck. They can slip out of a regular collar, and good luck catching them! I also wanted to say thanks for all the podcasts you have done on shipping. It gave me the courage to list a HUGE hanging light fixture I found at goodwill for $6. I sold it for $90, and spent a good part of the afternoon wrapping the sucker up (and yep, I charged a handling fee for it). I never would have tried to list something like that before following you guys. (Now I'm going to hold my breath a little until I know it arrives to the buyer safely).
I've been checking my traffic reports daily ever since Amazing*Taste mentioned changing keywords. So just now I tried to access the reports and the link brings me to the informational page about store subscriptions. I already have a store subscription. Anyone else not able to access their traffic reports?
I just checked and I was able to access mine.
I think you have to activate the sales reports, I did when I opened my store over 1 year ago, now when I went back in with the same intentions you had, I had to re activate the sales reports. I am not sure if it stops collecting data. It looks like a different company that provides the data. Another annoying thing about ebay
If you don't check your sales report for a couple of months, it automatically turns off...they will send you an email reminder every week to let you know you have a new report...be sure to click on the link...learned this from experience:)
Continuing on the thread above about the joy in presenting and selling on this platform. My interest in vintage stereo equipment has me making video demos to show off there functionality, I carefully choose the type of music that will be used depending on who I think might be the target audience, if it's a boom box from the 80's I pick out a heavy metal tape, sounds good loud. When presenting a turntable it's usually a jazz LP. It's fun for me to make a presentation and then when the sale happens it's really satisfying. Your interview with Thrift Core who's blog I read was inspiring.
Steven - I love this idea. You are using your expertise to find cool equipment, bring it back to life and give it context. That music certainly appeals to the emotions of the buyer. I have vivid memories of dragging a boombox and cassette tapes to hang out with friends at the lake.
I've also been a long time Thrift Core reader (and occasional customer!). While I wish Van all the best on her new ventures, I'm bummed that she's closing up her etsy shop and will no longer be posting about the thrifting and resale biz. She's been a big inspiration.
Steven, I keep wondering what that fuzzy thing is under your nose. :-)
Why it's a giant spliff, nothin like a big ole fatty to start the morning, wake and bake, get those creative juices flowing mon.Actually it's a frosty branch on one of those beautiful Dakota winter mornings.
Em, again. Re: "curation." Okay, I hate this. It makes thrifting too damn precious. One might as well say, "I buy used stuff but I've got a degree in philosophy [or fine arts or human bio] and I'm hoping that if I say I curate stuff, my friends and family will stop laughing at me." There is no shame in appreciating used items. There should be shame in throwing them out. I buy used stuff. I use used stuff. I appreciate selling used stuff so someone else can use it. Good stuff lasts a long time and is better than new crap. Put it on a mug.
I'll buy your description too.
Anonymous – your comment made me giggle. I am one of the least pretentious people you could ever meet. I said “acting as curator” because that’s the way I think about what I do with eBay. Everyone has their own approach and motives for selling. Thankfully, there is a market for all of us, so we can all design the business and the lifestyle that works best for us. I work a demanding corporate job that I won’t leave anytime soon. eBay is a hobby, and I only sell things that are interesting or fun for me. My selling started as a way to help my mother reduce her belongings after years of shopping, thrifting and collecting. I sift through mountainous piles of junk to get to the treasure, and send them to a new home. That brings me a precious bonding time with mom, a great deal of satisfaction and a modicum of cash. My degrees are in advertising, communications and journalism, BTW.
I've said it before, but I like the term "Trash Elf ". That's how I refer to myself to friends and family.
Do you wear the hat and pointy shoes? How are your ears shaped? I think you better watch your back because the real elves may not take kindly to impersonation without you wearing the proper attire lol J/K
I just say I am a "Professional Treasure Hunter" .. and Sometimes.. "A Mid Century Archeologist"
New Mug idea--TRASH ELF.
yep we have that one---http://scavengerlife.spreadshirt.com/coffee-tea-mug-A101542493/customize/color/1
Em, here. Hi, Suzanne! Oh, I was referring to one of the references above (not from you) that gave me a flashback to an interview with an Etsy seller who admitted that she didn't actually make money selling on Etsy but was trying to sell her services as a "curator." Agh and agh. You are lucky to have such a wonderful source of inventory! I've sold some of my mother's things, too, and it makes me very happy to send them on to someone who'll enjoy them. Okay, so what's your mother's address and does she like brownies?
My husband and I got the following set from an estate sale in Lexington, MA. I'm having trouble identifying the mark, and exactly what the set is called. I used Google's "reverse image search," to no avail. Can anyone out there help? Thanks!SET: http://imgur.com/Pr3dpigMARK: http://imgur.com/ub0NWSp
Are your links correct? I keep getting an error message when I try to look.
Hmmm....strange....when I copy and paste http://imgur.com/Pr3dpig to a new tab, it shows up fine on my computer.
Here is the exact message I got: Your search - http://imgur.com/Pr3dpig - did not match any documents. I'm about to leave the office now - I'll try again when I get home.
Thanks for the heads up; I think I might have fixed it.
Kind of looks Scandanavian to ke.
Thanks, Linda, I'll check that out.
Here's another try:SET: http://imgur.com/Pr3dpigMARK: http://imgur.com/sdZ65QI
beautiful set.looks danish to me.you can try posting it on reddit as well--http://www.reddit.com/r/whatisthisthing/
Thanks, Ryanne, I'll try that too.
Try silver sake set.
Maybe I missed something but do u have more info about them? What metal do you think they are? I'm assuming their drink mixers right? That's a strange marking but with more info I could search better.
Marci, thank you, I'll check "sake set".Anon, it looks like these are made of brass, but then coated on the outside (dark grey) and inside (gold). Here's a pic of the bottom of one. http://imgur.com/Xm6rpQm
I'm having a slight issue I'm hoping someone can help me with. I was checking out my listings on my tablet and noticed when I click on a pic to make it bigger, it looks sort of fuzzy or pixilated in a way. Its like the item has an aura if you know what I mean. I use a quality camera, edit them in photoshop, save them as jpg and a 10max size. What's the deal? Has anyone else ever run into this issue? I pride myself on good photos and then after I list them their crappy.
Hi anne. My friend, who sometimes lists for me, is frustrated with this same issue. We are wondering if it has to do with the light quality. She has yet to test this out, but you could try taking a pic maybe even outside but not in direct sunlight, then take another pic where you normally do, and then compare.
Up the resolution on your original photo.
Hey guys, here's an idea for you. I was on EBay and randomly typed in vacation home and a lot of listings pulled up and a lot of people are watching those listings. You could put your rental on there. Anyway, just a thought.
Looks like it more Time Shares for specific dates. Thanks for the idea, but we're finding that Airbnb.com is doing good job so far. Every night in April is booked.
Forgot to post my numbers earlier in the week. Total Items in Store: 680Items Sold: 10Cost of Items Sold: $14Total Sales: $413.85Highest Price Sold: $ 135 Fabric LotAverage Price Sold: $41.38International Sales: 4Returns: 2Money Spent on New Inventory This Week: $22
The kids and I were visiting my parents in Wisconsin for a few days before Easter and there were about 7 pairs of overalls for sale..some short ones too. I know you sell them all the time, but all seemed not in the greatest shape so I passed on them. They just looked worn/distressed. Wondering how they would have done. Maybe I should have picked them up? Oh well.I was nervous when you picked up that light shade..thinking you might drop it. That happened to me this week when I was photographing a set of Mikasa crystal pilsner glasses..I lifted the package, accidentally tilted it a bit and one fell out and broke. Doh!
I have another question for people who are Powersellers. every month I am above standard and the only criteria I don't meet that keeps me from becoming a PowerSeller is my ship time. I have the option of 3 days chicks but 90% of the time I ship out the very next day anyway. I wish ebay would take that into consideration vs just the option I have checked. I give myself that three day window in case something goes screwy. But my question is if you don't ship the next day as a PowerSeller are there any repercussions other than losing your status? like if there's an issue with an item and eBay checks your shipping time and sees you did not ship it out the next day do you automatically lose your case?Just curious and deciding if I should go ahead and take the plunge or not but wanted to have my bases covered.
You only have to ship out on time 90% of the time to meet the standard I think--which certainly allows you to have the odd late ship--I have a one day window checked which I meet 97-98% of the time.
We're seen no consequences when we haven't shipped next day other than losing our TRS status. This happened once when we were sold on vacation and handled changed our handling time. eBay wants sellers to commit to next day shipping so they can put a badge on your listings. It's great that you ship quickly anyway, but eBay wants to assure buyers that you absolutely will ship quickly. eBay only hold us to 90% next day shipping so there is some leeway if there are issues. I think we ship 97% next day. Things do happen that cause delays. If eBay is your business that you depend on the income, I'd make next day shipping a priority. If it's still just a hobby, not as big a deal.
Hey Jay - Are you sure that you have to ship 90% next day, and not just 90% within the stated handling time (which can be 2+ days) in order to retain and qualify for TRS? I believe that the next day shipping only qualifies you for an additional discount, but you can maintain and qualify for TRS by simply shipping within the stated handling time.As an example, I was away last week for a few days and set my handling time to 3 days for all items, got back and shipped them all within the 3-day handling time window. My on-time shipping and validation was still at 100% after my time away - and I believe that for those items I sold during the 3-day handling time, I won't receive the TRS discount and didn't have the TRS Plus badge on the listings while I was away. I have to say, it's one of the most confusing parts of TRS, and I really wish that there were little icons next to each sold item that tracked on time shipment, tracking upload and usps validation so this was clearer for all of us!
You are absolutely correct. I always forget you can be a Top Rated Seller without getting the 20% discount. Next day shipping is only if you want to have the 20% discount on your Final Value fees. But if you ship 90% within your stated handling time the you can get the TRS badge (and probably a bump in search results). Thanks for clarifying.
Hi guys I bought my first artwork today, its by a lady called Dorothy Keith "'green fields " I cant seem to find any information regarding this artist any pointers will be helpfulI have checked google .Does this name ring any bells, anyone thanks
I would imagine its pretty safe to say if a google search turns up empty its probably just an unknown artist. You can still price it well and see if anyone just wants to buy a beautiful piece of art.
thank you very much
What Anne said is correct. 99% of the art we find that has a signature is by an unknown artist. Doesn't make it worthless though. We sell art all the time base on its aesthetic value.
Here is an obituary of a Dorothy Keith who was a professional artist.http://www.legacy.com/obituaries/dallasmorningnews/obituary.aspx?pid=162124406
I feel like such a dum dum right now. I've gotten so accustomed to global shipping that I have forgotten how to handle a sale that isn't in the program. One, how do I know if they are or not after they make me an offer(I don't remember the list) and two, if I accept it how do I let them know shipping will not be what they see listed. I think I've screwed up when listing my items. When you check country boxes is that you saying you will ship to those outside of global shipping or inside. This particular buyer is in PR.
Now I feel even more stupid because I just realized Puerto Rico has a zip code and is basically considered the United States. but my question still remain because it may happen again with a real country not in the program
yep, PR is considered US, so regular mail goes there. it's great!
If you are using calculated shipping and chose to ship internationally outside of the global shipping program, your international buyers should see the correct shipping charge. Try looking at one of your listed items in "revise your item" view. You should be able to see whether or not you have chosen to ship outside the gsp. It would be near where you checked the country boxes.As for telling someone the shipping will not be what they see listed - I don't believe you can raise the shipping charge to your customer after they have bought your item. You need to make sure you have all your setting the say you want them so that they do see the correct price.
I feel bad for a buyer. I sold them a small item going to Mexico and I could ship it for 4 bucks. Global shipping charged them 24 bucks. The item didn't even cost half that. I wish I could help them out because in this particular case their getting ripped off. I think I'm going to change my shipping options to ship to Canada and mexico myself.
Okay that was weird but I'm glad it worked out. I got a payment and the address is to Michigan. So buyer only paid a few bucks shipping. I wonder why it told me it was the global shipping to mexico. Oh well.
Hey Anne - I recently had a bad experience not using GSP for a Mexico shipment. I sent two decks of collectible cards to Mexico and the package got lost after six weeks in the mail... and for all I know the package will turn up a few weeks later... I had to refund the buyer. For a country like Mexico with a poorly organized postal service and no in-country tracking (like Canada or England), I would default to GSP. I learned my lesson the hard way!!!I also get the impression that people buying in countries like Mexico may already be relatively financially well off since that they are shopping internationally online, and perhaps they can afford the high shipping and duties costs.
totally agree with portlandiaman! i have shipped 2 items ever to Mexico. one got lost completely and the other took over 2 months to get to the person. if it's covered under GSP, use it. no doubt.
I'm confused by you're feeling bad for buyers on shipping cost. Again, the cost is the cost. Buyers make a free choice whether to buy or not based on their location.Amazon can ship for cheap because they eat much of the cost of shipping, but they also make it up in bulk sales. Because we're very small sellers, we can't afford to lose a penny on shipping. Buyers will pay the proper shipping for our items because we mainly sell unique items that are difficult to find. We aren't competing against Amazon.I'm actually amazed how cheap it is to ship an item half way around the world, imagining all the different people and modes of transport are involved.
If you gain some knd of shipping discount due to your diligence as an above average seller, you earned it. Not the buyer.
The weather is looking good for the weekend, which means I will be attending my first outdoor car boot sale of this year.......can't wait :)
I'm curious to see if you put a restocking fee on every item. After listening to this podcast I did that and now sales seem real slow. Not sure if this is cause or not.
I put a restocking fee on all of my listings (easy through bulk edit), but I don't always enforce it on every return. Depends on how nice the buyer is about the return and how easy it is for me to put the item back into my store. Example - lady bought a pair of shorts from me, and returned because they did not fit. She sent a nice note saying she was returning, but thanking me for shipping quickly and packaging well, etc. She paid for return shipping and I refunded all of her money. Another buyer wanted to return a glass coffee carafe that was new in box, but when I received it - they had removed all of the protective cardboard and inserts it came with. I charged restocking on that return because now I have to rewrite the listing and take new photos.
I did not notice any decline in sales with the restocking fee. I am also selective in application of the restocking fee. Basically, the restocking fee is a "hassle fee", for me. If accepting the return creates a hassle for me, (like if the item was really big to ship, and it took a long time to pack, and now I have to unwrap it all to inspect it before selling again, and repack it), then I charge restocking. If it's something small and they returned with all the packaging material, then I don't charge it.
Never saw a decline in sales when we added a restocking fee. I honestly doubt most buyers even notice it when they buy. Be careful about blaming a slow day on this.
I hear you, Jay, but it "feels'" slower now that I started a store and have the restock fee on all items. I only have about 100 items but used to sell at least 1 item a week and have sold only 1 item in 3 weeks. Went out to get more items to sell from a large community porch sale. Best find was a German cuckoo clock for $20 that I hope to sell for over $100.
Understood. Sounds like you found a cool clock. Keep listing.
This is the 1st month I've been able to pay my bills using only eBay profits. But I am left with only 100 dollars for new inventory this month. Does anyone know a good niche to look into that you come across regularly and is cheap to buy but turns a good profit. I normally don't do niches but this month I'm trying to focus my buying more since I don't have a lot of cash to work with this month. I know if i don't continue to list a lot of items I am capping my potential and going backwards. So any help would be greatly appreciated.
So how do you buy a lot of quality items for cheap? This is the million dollar question. This is when you need to learn to be a real scavenger. There is never a "guarantee" niche that's going to make you a good profit. You go out into the world and see what it has to offer.If I had $100, I'd go to some auctions and buy box lots.
Oh, and congrats on paying your bills with only eBay profits. That's a huge milestone.
Rock T-Shirts are cheap to buy and don't have to be legitimately old to sell, you might look at completed auctions to see what styles/bands are popular and are selling. If you live near a Goodwill I highly suggest seeing if they have a "weigh and pay" location--clothing, shoes, books, and more are thrown into bins, and you can get a large amount of merchandise for cheap.
I bought a KISS tshirt yesterday and can't find anything like it going through ebay or google image search. Do you know of another good way of identifying valuable t shirts?
I went away last weekend and kept my store open and checked on it periodically but in my haste, I accepted a BO that stated free shipping. I didn't realize it until sbout 5 minutes later when the buyer sent me an odd message saying I could cancel if I wanted to since she also requested free shipping. I'm not a pushy person but armed with knowledge, I get that way, so I responded that ebay rules dont allow BO's to include shipping costs. She then asked where she could find this ebay rule, and I told her how to find it. About 15 minutes later, she paid for the item, plus shipping! I would have never been able to do this without the knowledge I have acquired through this blog, and in my mind I could hear Ryanne saying "hell no" I'm not cancelling a sale. I wish I had noticed the shipping terms before I sccepted the offer, but since I didn't, I thought I would just blame it on ebay, and it worked.
Is anyone else having an incredibly slow April so far?! My sales have plummeted after Easter!
We've had a good week so far. But there's always slow weeks. They happen.
I ordered a bunch of priority boxes and was packing an item and noticed it said regional rate A. I have never used regional boxes and didn't realize there's a different option for those when you go to print your label. Can you just ship regular priority using the regional rate boxes? I noticed sometimes its cheaper and sometimes its more expensive so it's hard to judge.And should I mark out the words regional rate or does that just draw more attention to it? I packed it really well so it will be a bummer if i have to redo it all.
you have to use regional boxes for regional rates. i have seen other sellers mark out the name of the box and just use it as regular priority. your post office might ding you on that or your buyers post office might ding it and ask your buyer for the extra postage so be wary.
In my experience those boxes only give you a discount on states adjoining yours. But yes, I have used them just like regular Priority Boxes with no problem. You just cant use the Regional rate discount without them.
It's ok to use regional rate boxes and just pay by weight, it has been discussed at length on a ebay shipping FB page with the rules spelled out. I don't have a link but you can also reform regional rate boxes to fit your needs.
Very very very slow here
I only had one sale a day for the last two days. Fortunately they were both $100 items. You have to expect holiday weeks to be slow IMO.
Like molasses for me too, the Holiday, taxes, who knows why things slow down at times? I will be interested to hear the totals for our members who do clothing almost exclusively--is this the one category moving? (I noticed that J & R had a big sale this past week, so you never know!)
I've been happy with sales this week but it may just be the popularity of my items. They are more mainstream vintage.
This has nothing to do with eBay but I remember you guys talking about your bees and honey in the past and I was wondering if you still did that and this may be a stupid question but do the bees just come in the boxes on their own or do you put them in there. I've always wanted to cultivate my own honey but I'm too afraid of getting stung and not knowing how to handle the bees properly for their well being. Do you know what type of honey they make? I've had honey from Florida that tastes like oranges. Bees are so interesting. They land on my bird bath. I didn't know they drank water.
A fun thing to do is go on Youtube and just type "how to keep bees". Lots of good videos. Wild bees build hives in many different places, but bekeepers buy/trade bees to put in their hive. It's all about the queen though. She's the one all the bees work around. Beekeeping isnt difficult, but takes work like anything else. We joined our local bee club and learned. Check to see if you have a bee club in your area.
Jay, How are your bees doing? I know that many people are having problems with them dying. You are in a slightly warmer climate, but right before easter we were in Wis visiting my parents and went to see a friend of theirs. He's in his late 60s and has been a beekeeper since he was 7 years old. He had over 25 hives that he kept and only 1 small colony made it this winter. He just spent over $600 buying some new ones. I guess it was the cold, but last year was worse than this one. My hubby once caught and brought home a wild next that was in a bush right outside of a Best Buy (they would not have made it through the winter there). We still laugh about that adventure..wish my husband would have filmed it. He was swatting out bees from his truck for days after. Unfortunately, they didn't make it in our backyard either.
The honey they make depends upon what kind of plants are in bloom near them. And those plants change from spring to summer to fall, so the same beehive will produce lighter, sweeter honey in the spring around here to darker, richer tasting honey towards fall. Do as Jay said and join a beekeepers group before taking the plunge. They are everywhere, even in Alaska where the bees all die every winter.
I was more interested in your bee keeping not necessarily me starting it up. I just kno you were talking about it. I like hearing about your non eBay life too. :)
One of us...http://www.npr.org/blogs/money/2012/03/09/148218539/this-14-year-old-girl-just-bought-a-house-in-florida
She is awesome. I posted a video of her on the Ellen show on my blog in 2013. http://www.livelikenooneelse.com/your-child-wants-to-make-money-supporting-and-encouraging-your-young-entrepreneur/It's a great video to show your teenage kids!
When I was a kid I earned fifty cents an hour babysitting. There was no Ebay. No Craigslist. No internet. Never would have dreamed of such a thing. Bummer. I guess thats why I enjoy it now. Never grow up.
We are around the same age Linda, and I agree with you--had to earn money the old fashioned way when I was a kid, the only thing I really envy about the younger generation (besides youth, LOL) is the ability to make a living doing this.
Just went to my first estate tag sale. No perfumes, I checked lol. Nothing vintage either. Poshy neighborhood. Designer stuff and the seller knew it. I found stuff laying around in bins without prices. Few christian Dior glasses, some new memory for my computer, and some weird anime stuff my husband looked up and told me to get. But it was fun and a learning experience.
Geez. I just got the cold shoulder. I saw another seller had the exact same glasses I do but in a different color and their asking a crazy price and I messaged them with a question to which their reply was they don't help competition with info because people have plagerized their listings in the past. Its unfortunate the seller feels this way. I'm always helping out ppl who come across my path. Oh well. I am having trouble indentifying these classes though. One pair is Richard Taylor and prices range from cheap to expensive. Does anyone know what the numbers on the glasses mean?
Anne, I'm no expert, but I believe the numbers on glasses generally refer to the size. Here is an image that might give you some direction:http://www.simplyeyeglasses.com/images/sizechart.jpg
Thank you. I was beginning to feel I got a second cold shoulder. ;)I actually went back to the estate sale with less than 2 hours left to see what was left and what deals I could get. The cashier was a stickler for sticker prices but the guy who was running it wasn't. So I bypassed her and asked him for a price. Rich people are funny to me. No one died, their just moving and didn't want to take their stuff.
Soooo. . . what did you buy?
How would you list something that appears to be a DIY modification to an original item. I purchased at an estate sale today a hanging ceramic owl that has an open back for putting in a tea light candle. It also has a lamp socket fitted through the head and has a red Christmas tree light in it. When it is plugged in and turned on the owl's eyes glow a menacing red. The lamp socket sticking out of the top of the head looks very odd and DIY. Would this diminish the value or enhance it as a one-of-a-kind piece?
Good question. We sell lamps that are often handmade from pieces of wood or bottles. It definitely enhances it as a one-of-kind piece as long as its well-made and usable. An owl lamp sounds like it could be popular.
Thanks. I appreciate the feedback.
Hey guys! I had to share - I was going through the Sold Items in the Art Category and I'm genuinely perplexed at this one (and this is coming from someone of the meme generation!):http://ebay.to/1GXsnoq
What the HECK is it???? I see the winning bidder has a feedback of one. Good luck with that.
Funny. It's a joke. Just nonsense.
Lol figured it might have been a joke - whatever floats your boat...
Some people have too much time on their hands. Obviously not hungry enough to do something productive.
New forms of payment coming to an Ebay near you. http://www.bidnessetc.com/39502-paypal-allowed-to-work-with-amazoncom-inc-and-alibaba-group-following-ebay/
I really enjoy listening to your podcast and I was inspired to start my own podcast, check out my first episode if you guys get a chance. https://www.youtube.com/watch?v=2W8XG6pFhqw- Joe