Just a note: this is not a photo of me (but I could easily look like this).
I actually questioned whether you had photoshopped that.
Ryanne: I'm not sure what you are talking about when you said you have to go to the post office to buy USPOS insurance. I have purchased it many times thru the Ebay shipping labels. Maybe I misunderstood what you said.
i am unable to purchase USPS insurance for international labels on ebay. have you been able to do this? i've never been able to, it always says i must go to the post office to get insurance.
Now you have me wondering whether I am confused. Next time I ship an item internationally I'll pay close attention. Thanks.
I think it depends on the country you are shipping to. I have purchased insurance for a customer in the middle east and the carrier lost a package so I was able to get a refund. However today I am sending a shirt to Moscow and cannot cover the item. So yeah I think it depends.
I just realized you mean USPS. Woops lol
Ryanne (me again): I thought I'd share an experience concerning international shipping and the USPS. You stated that you don’t block any countries. I have experienced a problem when the price of an item is quite high. A buyer from Peru purchased a new PlayStation 4 from me for around $425.00. The USPS will ship to Peru, but since the price is over some threshold they won’t insure it. The buyer was rather upset since I refused to ship to him since it couldn’t be insured. Oddly enough, I relisted it (I forgot to block Peru from this item) and another person from Peru purchased it from me and he was upset because he had recently purchased something else from me and now I was refusing to send him this more expensive item.
you might have been able to insure it through ShipSaver or ShipCover if they cover Peru, i think they do. https://www.shipsaver.com/faq#excountries
Ryanne: I think the high sales price crossed a threshold for any form of insurance because there were no options for insurance. There was also some text across the top of the screen in red indicating that the delivery could not be guaranteed. I cancelled the transaction even though the USPS delivers to Peru. FedEx delivers there too, but the shipping cost is way too high.
We've gotten nailed with the extra postage due. I'm pretty sure anything over 12" is oversized and really shoots up the price.
sorry but the sick part of me really wants to hear those arguments, LOL! I honestly don't know how you guys keep a coherent conversation going for so long. After about 5 minutes we would just be rambling on in some kind of unfocused mess. We are lucky you guys are so good at podcasting. About selling womens clothes yes this is a tough market, we sell mostly womens clothing and the sell price on most items is below 20 bucks. We would like to veer away from womens clothing and starting to sell better stuff BUT where we live, it's what we can get, it's pretty much all that's readily available unless we want to start selling porcelain figures, lol.the fact we make 1000.00 a month with 450 items and only spending out less than 50.00 a month on inventory tells me we are doing ok. I think even with womens clothing its just a numbers game, you have to list more to make more. just saying :-)
You should sell whatever you can easily scavenge and sell. But it's important to know your competition...which it sounds like you do. Bryan, who posts here often, seems to do very very well selling clothes.
My best advice would be to not list any womens tops, skirts, or pants unless they're by some crazy designer or amazing for some other reason. That's all we used to sell when we first started and it felt like we had built a sweatshop for ourselves.
Womens clothing is tough, we have LOTS of competition but I will say we must be getting pretty good at it considering how much we are selling, we really love it, so easy to store and ship. I kinda like desk lamps for some reason, i dunno why, lol, but i don't want to ship those bulky things so I sell those at our consignment vendor booth. Pretty much anything bulky like furniture or appliances goes to the consignment shop.
Quick question...has anyone noticed that if you view ebay stores, with an iPad, without the app, you can't see everything in the store? You see pictures and text split in half. I do all my picture taking and listing with my iPad and am considering opening a store soon. However, wondering how many people are unable to see everything in the store correctly. Not everyone downloads every app that pops up when visiting websites. I think you should be able to view the stores correctly...app or not. Any comments?
Do you mean just the description page? I see stores fine on my iPad?
Hi Jay and Ryanne, The following link to stamps.com provides the best explanation for USPS dimensional weight, ballon rate and oversize rate. It is not a 12" rule. I ship many 38" packages from eastcoast to westcoast that ship priority for only about $5.70 because the measurement is 38" x 6" x 6" and is therefore below any of the measurements mentioned above, so the actual 2lb weight is what I am charged.
oops here is the link https://stamps.custhelp.com/app/answers/detail/a_id/169/~/dimensional-weight%2C-balloon%2C-and-oversize-package-surcharges
I think people may sometimes confuse the 12" charge idea with the cubic foot calculation explained in the link above for USPS priority dimensional weight.
Thanks for this info Eric. I agree that it's more about the overall dimensions.
On the Usps pricing page there're two options: Package, Large Package (any dimension over 12"). I think the only difference between the two options is that the Large Package option will take you to another page where you can enter the box dimensions. Going over 12" in any dimension doesn't necessarily trigger a price increase, but hitting the dimensional weight threshold sure does. Here's the numbers (I know you like numbers)!13oz packages from VA to CA, Retail pricing-------------------------------------------------------------box a: 12x12x12 - priority:$7.15 stdpost: 6.73 firstclass: 4.12box b: 4 x 4 x13 - priority:$7.15 stdpost: 6.73 firstclass: 4.12box c: 12x12x13 - priority:$37.10 stdpost: 6.73 firstclass: 4.12
Mobile app problems again today. Worked for a little while but down again now. Says every category is not supported by mobile app. Ughhh really needed to list stuff today. Very frustrating.
Seems to be giving postal code errors now. Still down for us.
I'm surprised it's down for you :( I had to re-list some random items last night around midnight and didn't have trouble. I did about 20-30 items too
We have been listing all morning then it just went bye bye about 8 am
I've had a couple issues with the app today, no calculated shipping option was the latest. Yesterday I had the no postal code and was able to enter it in manually and it's not a problem today. The monkeys at ebay are clanging there cymbals wildly I'm sure to get it fixed.
ok after wasting my entire day trying to figure this out and googling the crap out of the problem and piecing together the bit and pieces I was able to finally, FINALLY able to find the problem. When I upgraded both of our iPhones which are both iPhone 5 the ebay app did not get my location correct for a new listing, it had my zip code where the city and state are supposed to be and nothing in the zip code field. I had to fix this on both phones. I'm pretty sure this is not a wide spread problem, it affected both our phones and I have read on the ebay forums where other ppl were getting the same error code. Seems it may depend on where you live maybe? I dunno but Im happier than a blue tick hound with a new bone, I FIXED IT, YAY ME !!!! LOL
LOL yeah thanks Steven I see you found the same thing I did, we must have been typing at the same time, lol
What I don't understand is I was listing in the wee hours of the morning, like from 4am until 8am and about 8 am it just stopped working. The whole thing makes no sense. I thought maybe it was just this one listing where the whole thing started that was screwed up somehow but I had deleted the entire draft and started over from scratch and got the same error. I think once you manually enter your postal location it fixes it for all future listings so hopefully that is the end of that.
I love my mailman. He always checks my mailbox (even if I don't have mail) for a message to pick-up on the porch. I felt bad about his extra work and actually do drop stuff off at PO when passing but he asked me to have him pick up. He said he gets extra (credit, $ or something) for doing it and it is to my advantage because he scans it immediately and it shows up on eBay within minutes. So don't feel bad about asking you mailman for help. That is what they get paid for.
My post lady told me the same thing...if its too big for the mailbox leave a note she will drive up to the house and get it off the porch! I always gift her well at Christmas-time!!
Hi Jay & Ryanne. I was just listening to an 80s internet radio channel and "Looking For Love" by Johnny Lee from the Urban Cowboy movie reminded me of Gilley's which in turn reminded me that I meant to leave a comment on your blog. :)I'm from Houston and heard a few podcasts ago that you too were from Houston (Jay). Cool! I believe I have commented once or twice before on your blog, but I have been really busy trying to build my eBay/Amazon business and wanted to thank you guys for producing an informative podcast.No real point, just wanted to thank you two for what you do. I especially like learning about running the eBay biz and still traveling. That is a major goal of mine with eBay & Amazon.Thanks!
If you were around in the 80's, Gilley's was the spot to be if you wanted to Honkeytonk. I was just a kid, but my parents took me so I could ride the mechanical bull.
Yes indeed, I was around. I'm currently 45. A few years older than you I believe. I don't recall ever going inside, but I know we passed by many times in the car.
Hi everyone!I put up some sunglasses on Ebay last night (Ray Ban). I knew they had a scratch or scratches, and that they hadn't shown up in the photos I took two months ago. We have horrible lighting in our house so that I didn't try to check while doing the listing. I put in the listing that they just had one scratch that did not interfere with their function. I thought I could check today and revise it if there were more. Well they sold today before I could do that, and when I checked them, they had many little micro scratches, not just the one. My boyfriend says that they are just micro scratches and should be expected when buying used sunglasses. None of the scratches are bad enough to be noticeable when wearing them, or even looking at them normally. So my question is should I send him a note with the glasses, or should I send him a message before sending him the glasses?
hey gracei suggest you message your buyer with a photo. usually they're fine with it. but if they're not, you'll save yourself some trouble. also, as you saw, ray bans will sell overnight, so you'll have no problem re-selling them with greater detail after you relist them.good luck!
I would send a message stating that there are some scratches on the lenses. Send a photo or two as an attachment, and see what they say. It's best to fix problems asap.
OK I will try - it is hard to get pictures of them.
Is the Bush Man still scaring the tourists walking down to Fisherman's Wharf? Some of the panhandlers in SF have become very creative in their craft. I am pretty sure they have a higher income than many of us--and tax free. https://m.youtube.com/watch?v=E0Zd8yz4a5c
That was a pretty funny video Linda, I never heard of that guy before. I'm sure we would have been his next victim, lol
I am a bush man victim -- first visit back in '03 - scared the bejeepers out of me & my gf. -- good times
Sadly, he passed away earlier this year. He was fun to watch! http://sanfrancisco.cbslocal.com/2014/02/27/sfs-legendary-terrifying-bushman-street-performer-dead-at-60/
That is sad & only 60.
Time CriticalI'm getting my first ebay package ever ready right now and I have a question if anyone has a minute to answer I would appreciate it! I'm shipping a box of boots which is 18.28"x 10.745"x8.9" high. According to the math I qualify for the Priority Mail Package / Thick Envelope which will be about $17. "Up to 70 pounds and 84 inches in combined length and girth. Girth is the distance around the thickest part of the package."However if I change the dimensions from 12"x12"x5" to the actual dimensions it jumps up to $24. Should I put in the actual box dimensions and pay more, or just leave it alone and hope I don't get penalized? THANK YOU - Adam from Texas
you should put the actual dimensions just in case, you don't want your buyer to owe postage or have it shipped back to you. how much did the buyer pay for shipping?
I didnt measure first when I made the listing so the buyer only paid $15. I'll eat it this time and measure first next time. Thank you!
Congrats on your first sale! And join the ceowd who have learned the hard way about charging enough for postage. I used to be at the P.O. Every day trying to get the hang of shipping!
Congrats on your sale! I got lucky on my first Post Office flop. I broke even. Learned real quick. Hate losing money.
I Order every size box from USPS (free) and keep a sticky note of all the dimensions handy. If I need to create a bigger box or flat box I also use the free boxes to do so. You would be surprised at what you can make withe a few USPS boxes.
About selling replacement pieces - we recently got a small toaster oven. It came with a rotisserie set (skewer etc. to roast things inside the oven) which we never use. So instead of throwing it away I listed it as a replacement set for the same model oven. Sold in about 3 days.- Ellie
I don't know if it's a good thing or a bad thing but almost everything I look at has some value to me or at least gets me to say in my head "I wonder if that sells on eBay!"
This probably sounds like it's out of left field but I can't remember if I heard it on your most recent podcast or an earlier one, but I'm gonna throw a friendly Jab at you Jay about us getting scientific proof about some of these theories. I do several little things that I've heard about from A guy who heard it from another guy type of thing such as "watching" my own listings etc. to give me better search result standings etc. I think that there are several of these different theories that probably couldn't be scientifically proven even if they are actually real. Yes some stories are a bit outlandish but others seem to make sense and actually appear to have some validity behind them in numbers and sales. I don't know for sure that listing 10 more items to my inventory is what brings me a sale that night even a sale of an older item but I know that every time I have listed 10 more items at a time that I get a sale. Make sense? I don't knoe that jumping up and clicking my heels together on Tuesday at noon is why I get a sale every tues night, but as long as I keep getting sales every Tuesday night after I click my heels together, then I'm going to keep clicking my heels together ( metaphorically speaking of course ), besides If we spent all that time trying to prove some of these theories instead if sharing them then we wouldn't have time to list as much and you always say "just keep listing" ;)
I forgot to mention back on topic now, I have had really good luck parting out Jack LaLanne power juicers in working condition. I get them between $10 and $20 at thrift stores get in the profit usually with the first part of it sold. And they are a fast sale to except for the top cover pieces. Hope you're having a good time on your trip !
As long as whatever tricks/tips you use seem productive, then it's all cool. We simply don't like to waste our precious time on a hypothesis that is untested and shows no proven results. Oh, and don't forget to turn the doorknob three times before exiting a room. I heard you must do this or something bad will happen.
Hey there! Let me start this by saying thank you for the great amount of information you offer for free. That is very rare in today's world and I will say that you actually turned my dark outlook on things and made it brighter. My questions are these: How to you predict shipping weight? My previous experience was to add the shipping materials to the product weight, but most times I ended up heavier once I sold the item. After listening to Chris the coin guy who buys and resells on eBay, I was wondering if he gets blow back (emails or blocking him) from the people he bought from? Before I listened to that episode, I purchased two lots off eBay of vintage toys that if sold individually would go for much more. I'm curious as to what I should expect from the sellers if anything at all. And finally, after a recent thrift shop and garage sale spree, I found some deals, but I also found a lot of people that were not willing to "haggle" and the typical response was that they seen it on eBay selling for X amount. How do you handle those type of people? Walk away or explain what it takes to actually sell something on online (time, photos, shipping, etc). Again, thanks for the great site and podcast!
Hello I am Chris the Coin Guy. The answer to your question is I have only found one person that has blocked me ever. I even have a small fan base of sellers who contact me and ask me how I sold their products higher. One guy even went on to say that I have the best coin store on ebay and people are starting to notice.
When someone says an item is worth a certain amount on eBay - then I tell them, "gosh, you should sell it on eBay!". If they want the eBay price they really need to sell it on eBay instead of a garage sale where historically people expect to find things really cheap anyway. Since I'm trying to buy low I know they won't give me a bargain on the item in question so I don't bother negotiating for that item. Sellers don't need to know that I'm a reseller so I don't go into details about how to sell online.
I agree with Chris. I believe 99.9% of people will respect any seller who is professional and courteous. We simply ignore the very few who message us with grumpy ramblings. It's unproductive to message back and forth because I'll never change their mind.
Let me add that it is also important, IMO, to having a "buying" ID, and a separate selling ID, that reduces the chances that the seller will notice that you "scored" off him.
Hi there. My name is Jeanette. I've only posted here once before because I'm shy, but I love the way participation is picking up on these comment threads, with everyone sharing so much information. I'm a new seller, been at it for a little over three months. I have a question for those of you who have a lot of experience with best offers. I listed a ball cap awhile back, and put a high price on it ($60.00) because I couldn't find anything like it online. Of course, rarity doesn't necessarily make it valuable, so I put best offer on it as well. After a little over 2 months I've received an offer of $20. My first inclination was to take it and be grateful, but it seems a little insulting to make such a low offer. What to do? Would you counter offer? Decline and wait for something better? I'm not much of a haggler. Should I assume they're expecting a counter offer? Thanks.
I almost always counter offer, especially if they offer half or less. About 90% of the time they accept or if they really want to negotiate they will counter your offer.I have found that I can usually get more than their first offer, if they don't accept, no sweat, someone else will buy it
Thanks, Brandon. Your perspective is about where I was sitting, so it helps to have it confirmed. If they had offered at least half I probably would have accepted. I'll make a counter offer and see what happens. It's not like I'm desperate for the sale. It's just hard to know how much general interest there is in an item, esp. during the slow season. Jeanette
It's tricky, there is no perfect strategy when responding to offers. I had a one of a kind, ultra rare $300 item and received an offer for 175. I counter offered 200 and never heard from the buyer again. They didn't decline or make another offer. so go with your gut.
Making a counter offer depends on views and watchers for me, if you have only one watcher I would consider accepting the $20 offer as that is the high average for most hats in my experience. Also depends on what you paid for it. But always counter, never just decline if you don't like the original offer, people like to fish.
I normally counter offer and it seems to work out well about 70% of the time for me. I also decide when I first list the item what is the least I would most likely take for the item anticipating those offers. It helps me to stay in a specific margin on my profits. Many people do low ball the item pretty hard but I do find that many will come up on price if you do throw something back at them.
Welcome Jeanette. This is a great question. Should you accept a $20 offer on an item that you might have paid $1 for? Good news is that there's no wrong answer.If we think the item is really cool (after doing research), then we'll usually hold out for a better price. Just counter-offer. Only about 10% of people ever take the counter offer, but it's worth a shot. Ultimately patience always brings us higher prices. On the other hand, if we're hungry for a sale....we take low offers. Maybe the item has been listed a little too long. Or our store has been slow so we want to get some action. Either way, you make some money. If you're new, a sale might just be what you need to push things forward.
With an item like yours I can definitely see holding out for a good sale price. The person who didn't respond to your counter offer might have turned out to be one of those people who doesn't pay after you accept their offer, so maybe in the end it was better to wait for a more reliable buyer. I wonder if people who make offers lose track of the time limit for responding to counter offers, or don't pay attention to the fact that there is a time limit.
Oops, forgot to put my name in the above post. Jeanette
Listing yesterday I noticed that postage price went up on padded priority mail envelope for the USPS. Have all rates gone up for everyone? Or is it just what eBay sellers pay that has gone up?
Usually USPS and eBay will announce that there will be price changes. I see that USPS raised their prices in Jan 2014. But then I see this article from three days ago saying that USPS has actually cut their prices to undercut Fedex and UPS.
It looks like flat rate priority envelopes have gone up from $5.05 to $5.75. USPS adjusted their rates on the 7th, blech. Endicia users had to update software to include the new rates in. The rates have gone down on BOXES, but up on envelopes. Sucky!
Dropped off packages today and Postmaster said only package prices went up. Not first class ounce envelope. He said they did not notify his PO either, but "don't you get a discount anyway?" I told him yes but that wasn't the point. I use padded flat rate a lot and it went from $5.95 to $6.10. I'll deal but I dislike sneaky. I'm a straight up and plan it girl.
stamps.com has had a little message warning me about price changes coming for a while. I think they went into effect sept 7. The changes are "revenue neutral" because while they raised some prices, they lowered others. The deal is that they raised retail prices *a lot*. That's the price you pay when you walk into the post office. I think they raised the prices for the next tier up (commercial base?) a little bit. That's the price you pay if you have an Ebay store (maybe just the general ebay discount?) They lowered the prices for commercial plus a little bit. That's the price you pay if you are an ebay power seller, maybe top rated plus sellers too. They lowered the prices for whatever is above commerical plus (those book sellers on amazon that sell 1000 books a month for $3 w/ free shipping) *a lot*
Good summary. This is exactly the way I understand the new USPS changes. They're aiming their discounts at the people who ship everyday in bulk. It's smart.
FYI, I called to attempt to appeal several DSR's. I waited on hold for 30 min, then was placed in another que for those appealing DSR's for another 15 minutes. The only one that they removed was on opened case against me by someone who said they never received the item, but tracking showed they did receive it. Another identical situation they said they could not remove because there was no tracking number. (I am sure it had tracking because I sent the tracking to the customer when she complained that she "had not received her item", which had to go Parcel Post to Hawaii, taking two weeks.) He also refused to removed Defects for 2 other opened cases in which the USPS had broken the item on the way there; even though I made sure the customer was reimbursed. They refused to remove the defect for the customer who left me a glowing nice comment on my feedback but left me only One Star--when I asked what I could have done to serve her better she apologized and said she thought one star was the highest. Even though he could read that conversation he said it against Ebay policy to remove that "defect." Another customer opened a "Not As Described" case on a pair of shoes that were definitely a size 6 1/2 as described, but she thought they were too short for her to wear with thick socks--so I just refunded her money. I told him that I think the Ebay President is ruining Ebay, and their punitive policies basically amount to "Sucks to Be You!" Sorry to be a whiner, but I am sick of being punished for unfair policies.
grrr, Now today, I am half way through printing my shipping labels and now it appears the shipping labels service is down.. Cant print any more labels, The technical issues Ebay is having lately is really irritating, I try to remain calm and know they will fix it, but everyday it seems to be something new.. It seems the technical issues have become more prominent in the last 2 weeks for me.. makes me wonder what is going on behind the scenes..
Don't be deterred to pick up items like office supplies new in the package at estate sales to sell on Amazon, yes they have high fees, so what...keep in mind that you can charge whatever you want on Amazon, believe it or not, not all shoppers on amazon buy from the buy box, furthermore, they don't necessarily always purchase from the lowest priced sellers either. (strange but true) I recently picked up photo paper and computer cords new in the package for like $.50 each at an estate sale, shipped them to Amazon watched my account, gain profits. You get paid every two weeks. I opted NOT to sign up for the pro account so my fees are a little higher but still worth it for me.
Yeah, my heart may be thawing to sending in items for FBA. It's all about ability to find items for $1 and make $20+. Any lower profit doesn't seem worth it.
Jay, it isn't worth it if you have to list, pack and ship each item no doubt. But what if you could find 20 items and make $2 on each, but only have to pack and ship one box to Amazon and not even have to create a listing? That's $40 profit with arguably less work involved. I personally don't have a fully formed opinion yet, just a thought experiment.
I certainly have heard this argument. If you can find consistent inventory, and just sell easily...then it's almost frictionless. But let's bring reality to the situation. Do you find multiple items to sell on Amazon on a regular basis? Can you give an example? Usually people talk about buying wholesale where anyone can buy and sell these items. If it's easy to find and sell, then competition is going to be crushing. Maybe we;re talking about different things?
I sell mainly on Ebay. As an aside, I am doing an experiment right now where I've imported some items that weren't for sale on Amazon. I got a UPC for them, and created a new product listing on Amazon. I'm doing the fullfillment myself for now. I guess we're talking about different things in that I feel like you see it as all or nothing. ebay or amazon. But, like for example, lately I've found a bunch of new in the box toner at different thrift stores. It isn't all the same toner, like 20 of the same one or something. But theoretically I could box all that toner up, maybe throw in some books, anything else I picked up that's new, and ship it out to Amazon? I'd keep selling the used, one-of-a-kind items on ebay. Am I oversimplifying it too much? Maybe I'll have to just try it. cheers
Understood. I thought you were talking about finding a steady supply of a single item and keep shipping it to Amazon FBA. Like selling an iPhone Cases that you buy wholesale from a factory in China.I'm not all or nothing about eBay/Amazon, but it is a matter of time management. If we're only making $10 an item on Amazon, why not put that time into eBay where we consistently make $30+ on each item. The only benefit to Amazon FBA is the fact that they take care of shipping. It is very attractive concept. The numbers just have to work. I think it's a great experiment to try. We're also going to have a box and fill it with all the NIB items we buy at yard sales. Then send the box into Amazon. Let us know how your experiment works out. Real experience and numbers are the only true teacher.
>If we're only making $10 an item on Amazon, why not put that time into eBay where we consistently make $30+ on each item.Well that's the thing. I'm assuming the time/effort spent per item will much lower with FBA. >We're also going to have a box and fill it with all the NIB items we buy at yard sales. Yeah that's what I really meant. You're already at the yard sale. Throw that stuff in a box, wait till the box is full and ship it out. I will follow up with you. I just realized I don't need a pro account to do FBA. I ran my product through their calculator and the margins are close enough that it makes send for me to let Amazon fullfill it. So, I signed up for FBA and I'll be shipping some in to see what happens. Love the podcast btw.josh
Here's a Global Shipping Program anecdote for you. I messaged with a potential buyer in the U.K. about an item I have for sale. The item ships in a priority small flat rate box. The weight is 15oz and the value is $120. I have the item listed with GSP. The buyer said the shipping charge was listed at $15.50. For me to ship it priority international myself is ~$23!josh
This is the first I heard of GSP being cheaper than sending it Priority International. Cool.
yeah, I was shocked. but then again, I don't usually know what they end up paying.
Something I wanted to share about an address change and how I was advised to handle it.I spoke to eBay and PayPal both on this. Customer bought an item, then told me that he needed the address changed. The eBay rep advised that if I changed an address that I would not be eligible for Seller Protection and advised that I should cancel the transaction which was an interesting process and they advised that I do this... Since the buyer paid, I had to refund the amount, then cancel the item by sending the cancellation request to the customer, once they agree and cancel, have the customer update their address, relist the item, then have the customer buy the item again. Whew! I'm tired just typing out the process. So anyway, I did what she advised.I found out that when I cancelled the item I incurred a 30 cent fee for the refund. I thought "the customer makes an address mistake and I get to pay a fee?" So I called PayPal and the rep advised this is the current policy but that there is strong sentiment there that the buyer should be paying that 30 cent fee and hope this will be changed in the future. Would have been nice to know that before I did the process that I was advised by the eBay rep... oh well, 30 cents is not going to send me to the poor house. Oh, and I got the item for free and sold it for $11.00 so I can't bitch too much. ;-)Anyway I finally sold and shipped the item again to the correct address but I'm glad that you did touch on the topic of address changes and how you work with them. After listening to your discussion, it would have been a better buyer and seller experience on this occasion to just change the address and be done with it. I agree with Jay that the message thread should be enough.This was the first time I had this happen so I wanted to share my experience, what I was advised on my calls and thank you both for sharing how you work with address changes.Hopefully the buyer enjoys the item and I'll be able to take the quicker less soul sucking route in the future. ;-) lol The thing I do love about doing eBay is I learn something new everyday.As always you both teach me so much along with the Scavenger Life community. Keep it coming.
Also, I want to give a thumbs up to the USPS! I love the USPS, they are so helpful and share info, have good prices, and I can get free shipping supplies for my eBay items. Excellent people and service! The flat rate padded envelopes are excellent for so many things. :-)